Very grateful for Michael at danntec, had the screen I needed for replacement in stock and even let…read moreme collect it on a bank holiday, and when I couldn't replace the screen myself (which I thought was easy enough but turns out it wasn't!) he did a fantastic job of making sure it was on and working properly the very next day :) thank you very much, 100% would recommend!

Once again Danntec have provided an awesome service to fix my macbook after its encounter with my…read moreboss's cup of coffee. They have always been very knowledgeable, trustworthy and honest. I would not hesitate to recommend their services.

Hackers Computers is based in an industrial estate in south shields. and has been open for quite a…read morewhile. The unit is medium in size and is quite well stocked up on components as well as part build and fully built desktops as well as laptops. They also have a website where many people order from then collect in store to save on the postage. The staff are quite technically adept and will answer most questions without any problems. Prices in the unit are about average and can be cheaper if u order online from their website. This is probably one of the better computer outlets located in South Shields.

They repaired my iPhone 14 broken screen quickly and professionally. The staff members are kind and…read morehelpful. I had a great experience, and it was not the first time. I believe Phone Essence is one of the best phone repair shops in Newcastle.

Absolutely Ace Service from Samsung. 3/10/12…read moreAbout a week ago the RCD tripped on the fuse box. After a process of elimination it turned out to be the American style fridge/freezer (RS21DCNS) 10 or 11 years old. I did the usual and looked up things on the Internet, and tried various things. The one problem I had a few years ago was that the fridge iced up at the back panel inside the fridge, and stopped a fan moving. Melting the ice solved the problem, but I lost a charcoal odour tablet in the process, but it got working again, but that time it did not trip the RCD. I disconnect all I could see, but it still tripped. I found a forum which offered various options, but unless you knew what they were talking about then you stood no chance. In the forum was the telephone number for Samsung Custoer Services. I even went to the site and thought I had found the answe, but the advice was to ring the customer services number. I was then working out the threshhold for the cost of repair against the price of a replacement. I spoke with customer services, and they took down my details and then said that they would send out an engineer (free of charge). FREE OF CHARGE!!!!! I thought yes they would assess then I'd be hit with the bill. Anyway they said I would be contacted by their service centre, and gave me a reference number. Less than an hour later I had a text message from the service centre giving me their reference number. The next day i received a call, and I arranged the visit for my convenience for after 13:00. I then received a confirmation text message. The day before the visit I had another text to ensure it was still convenient for me. The engineer arrived at 13:30. He replaced: HV Kit Evap Cover Sensor Drain Heater Defrost Heater Water Tank (the cause of the leak) Thermo Fuse I was still waiting for the bill. NO BILL!!!! The water tank must have damaged when it had frozen the first time. He even replaced all of the cables associated with the water intake. He left at about 15:00. The next day I received a text confirming that everything had been done, and that I would receive a call for a customer satisfaction survey. How can you fault that service?

Samsung 'Customer Support' worst after-care ever. Purchased a notebook for £950, developed faults…read morewithin a few months. After 3 repairs it still wasn't fixed, at 11 months old I decided to lodge a complaint about the product/service, after being promised my product had 3 years warranty in writing. My complaint wasn't escalated as Samsung don't have a complaints procedure!! I spent hours on the phone and after weeks am told my faulty product is now out of warranty and the 3 year warranty I was promised is incorrect. I'm left with a faulty laptop and nearly 1k out of pocket. If you want any sort of good after-care please avoid Samsung.

Phoned 2 minutes before it closed, needing help with a suit…read more cam kindly offered to stay open late, and did what I needed. Excellent business and customer service. Can't recommend enough.

Fantastic service, sorted the probelm first time, would highly recommend to anyone.read more

A computer components store located in Deckham in Gateshead. The products are quite cheap and I…read morehave found the staff are always helpful. They carry all the leading brands, often at a much cheaper price, so it is a really useful little shop.

Amazing customer service at a great price, even bought them a case of beer because they charged me…read moreso little; £10 to sort out the bios and processor on my new mobo and got it all up and running, something pc world couldn't fix after having my pc for three days and if they had it's have set me back £60 Great work guys

A great printers available for all printing needs located behind the main shopping street in the…read moreold council workshop yard. Good prices for work done and always been good quality work done. Services include business cards, invites business stationery such as letterheads etc all can be designed and printed how wish. They also have a photocopying service available. As with all printers the price depends on how many of an item you get the more the cheaper they work out. A great professional service and great result on items no matter how big your order is treated the same no matter what.