Worst company ever. Never responded to a request for a quote. Waited a week and a half and was…read morecompletely ignored. If you need work or service on your pool, look elsewhere. This company has no reqard for your concerns or issues to repair your pool

Kristal Pool Construction used Yellow Duck for repair. They made problem worse. Pedro failed to put…read moreback filter canister plug then left. Luckily I found it before pump started. The leak got worse after they repaired it. Sloppy work. Stay away.

Have been doing business with Pool Pro for about 4 years now. They have resurface my in-ground…read morepool, install a new salt water system, new heater and a pump on my 26 year old pool system. I am very please with their work. Very professional. They also helped me when we lifted our ground level home because of damage suffered from the 3 hurricanes. They came out and removed all my equipment and stored it in their shop while our house was being repair. That was service I never expected but Joe and his crew and the best. We also use them for our weekly service and are very happy with the water treatment they provide.

I would highly recommend Pool Pros Inc of Fort Myers that just completed our Spa tile/coping…read morerepair. Dan Sheppard the General Manager oversaw the project to repair our spa and Marcello, Jim and PJ were very knowledgeable and provided top notch work and service. Thank you, Jane W.

Alexis was prompt, professional, and efficient. It's a pleasure doing business with him.read more

Alex gets highest recommendations from me. He is diligent in his work and strives to deliver. He…read morenot only is great at what he does, he keeps you informed of the chemical status of the pool and I am trusting him to be taking care of my koi pond. I appreciate his point-blank recommendations and his instincts.

This was an amazing company to work with, very professional. Usually when renovating the experience…read moreis very stressful but not with them. They had one team do it all I didn't even have to worry about permitting. 10/10 would do it again if i didnt already get my dream pool from them lol!

We hired BXPOKE LLC to build our inground pool, and unfortunately the experience was extremely…read moredisappointing. Communication was poor, deadlines were repeatedly missed, and several items remained unfinished even after we were told the project was complete. The pavers that had to be removed to repair a pipe that we believe was damaged by their team--and for which they never accepted responsibility--were never properly restored. Polymeric sand was not installed, some pavers outside the cage were left unfinished, one of the pool jets still doesn't work, and the suction pipe cover is missing. To be fair, Mai did eventually come out and show us how to operate the pool equipment after our repeated requests. However, the pool lights are still not working. We were told someone would come out to fix them, but it has now been over two more weeks with no communication and no one has shown up. To make matters worse, we were later presented with additional charges that we never agreed to, and some of our payments were not properly credited until we provided the exact dates and amounts ourselves. That should never be the customer's responsibility. We gave the company multiple opportunities to make things right, but the follow-through was consistently lacking. Spending this much money on a pool should be an exciting experience--not months of chasing unfinished work and unresolved issues. I hope this review helps other homeowners make an informed decision. Based on our experience, I cannot recommend this company.