Mediacom makes me whisper those three words I never thought I'd say: I Miss Comcast. Dated…read moreequipment, remotes that don't work well, no access to channels like MLB and NHL. I could go on and on.

Not pleased at all. I was told I had a bill in the amount of $37.19 due to the fact I'm…read moredisconnecting everything. Because, I'm moving to a different location. I got a paper in the mail with the amount that I owe them and it said $174.60. So, I'm not understanding those amounts. I mean, which amount do I owe? Not satisfied with 2 prices and not know which amount I got to be responsible for. These people I feel are players just to get money from customers. They do not know what they are doing. They charge way to much to just to start service from them and are really confusing when there's a bill saying such and such amount. I called them and they said I was supposed to pay $37.19. What is this $174.60 bill for? I recommend to others DO NOT TAKE MEDIACOM. I feel that others that set Mediacom for service will be in the same situation as I am. I paid close to $200.00 just to set service and get someone to come to my place and set it up. That amount is really to high for anyone. Mediacom is a big joke. Over 900 channels I got and mainly all the channels I got, I had to pay extra. Nope not no more. I cut them off completely and tending on not going back to them.

Excellent service - they know how to set up services and fix problems when they occur.read more

From the owner: Services: Cell Phone Technical Services, Computer Technical…read moreServices, Internet Service Provider, Laptop Technical Services, Monitor Technical Services, Network Switch Technical Services, Printer Technical Services, Software Technical Services, Telephone Technical Services, TV & Home Theater System Technical Services, Wireless Router Technical Services. Brands: Directv stream Locations Facts: Located in City hall! We Come To You

I am owner of Avenue Of Homes Charles City. We have closed our Charles City Sales Lot. We have had…read moreonly one choice for internet service and Unggoy internet service was erratic and slow. Thier follow up and service is even worse. It took about a year for them to install a device to try and make it better and it still was terrible internet service. In the past Avenue Of Homes had pre-paid our annual invoice $779 for service. I notified them in November 1 via phone and email that we were ceasing business and no longer needed service. Since then, I am receiving delinquent email notices with no invoice attached. So again, I call and she tells me I owe something like $800 for entire upcoming year of service. I would have paid a month or so but they were extorting me for entire year. I hope they take me to small claims as I have copy of every communication I sent them. I never write Yelp review but Unggoy SUCKS.

When I first purchased, they told us they have 24/7 tech support. When I did have issues on several…read moreoccasions, I had to leave a voicemail and never received a call back from tech support. Later, they changed the wording to say we have to leave a voicemail for after-hours tech support, and then again - never a call back. The internet is out SO MUCH, often after-hours or early morning. Just last week the internet went out during FOUR client calls. In the last two weeks the internet has been out SEVEN separate days, and is often so slow when it is actually working that it's rendered pretty much useless. The ladies on customer support were nice, but as I call more and more because of service being down, they are rude. Listen, I am paying for a service I am not getting, it's costing me time and LOTS of money. If I am nice to you, you should reciprocate, especially since I'm the one paying YOU to give me a service! They've turned off their reviews on their Facebook page, too because of how dissatisfied people are with them. Guess it's time to go back to Mediacom:( **UPDATE 11/28/17** It's been 48 hours without internet, for everyone. They're deleting concerned comments and questions from their social media pages and ignoring their customers. This does not sound like a stable, reliable, trustworthy company. RUN.

Just before I cancelled my service, workers came out to swap out my modem for the new model. They…read moreput the new one in and took the old one with them. I am now getting statements with them wanting me to pay $140 because I didn't bring back the OLD MODEM! They're trying to say that their workers don't take equipment with them but that's exactly what they did. Mediacom is the worst company ever. I'm so glad I switch to ImOn for my internet service.

My internet service drops everyday and has been doing so for weeks. It is very frustrating. I…read morecalled to cancel and was told that the outages have something to do with them transferring over to fiber optics. That is weird because I hadn't heard anything about this. If this is the case, it would have been nice to know what was happening and why. I said I would cancel and the response was, "when would you like your service to end." LOL. I am going to another provider ASAP. Internet that his randomly out throughout a day is useless to me. I stream TV. I have ipads and iphones that require wifi because my Verizon phone doesn't work using data. Sad really. They should reimburse people for the weeks that they had a lot of outages. But they don't care. So, neither do I.

The internet is solid in speed, but definitely unreliable. I've had it for one month, switched to…read moreit when I moved, and it has frequently failed in that month and taken 20-30 minutes to restore each time. The technicians have not been able to find a problem and say that my service appears uninterrupted from their end. My computers are new and weren't have this problem over a month ago when I was at my old residence.

decent speed, but charging 6 dollars to pay bill on auto pay is robbery. I have never heard of such…read morea thing. All in all wish I would have shopped better

These people parked a huge machine in my front yard for two days. Destroyed my lawn and cut my…read moreunderground fence. 2 winters later their poor splice failed so had to have repaired professionally. Can't get a response from them. Run from this company...as fast as you can.

Don't switch for the $100 Gift Card I started MetroNet back…read morein Dec 2023 and still haven't seen the gift card!!! Seems like bait to get new customers