Always helpful, understanding and great to work with! One of the most honest businesses around!read more

I can't say enough good things about this place! Honest, professional, fair prices,friendly…read more While other shops want to charge you a diagnostic fee before they will let you in the door, and then give you a long list of repairs they want to do, J&K just gets to work and does what needs to be done in a timely professional manner at a fair price

First visit since moving to Waukee. Jeff was excellent to work with as well as a couple others on…read morethe team. The issue for this visit was a parking brake check light and rough stopping using the brakes. It was determined to be the rear brakes, front were ok and sensors ok. So they provided a quote based on what the rear repairs would need for parts and labor. We found them to be very reasonable. The work was done the same day. The car is driving like new regarding braking. All the issues were resolved. We will be returning.

Lund Motors is a truly fantastic auto shop. They consistently do an excellent job, completing work…read morein a very timely manner, and are extremely reliable. I've always felt well taken care of by their team; they're not only honest but also excellent communicators, keeping me informed every step of the way.

Do not go to this shop!! Horrible service for just a simple oil change. They left the cap off and…read morethe 100.00 worth of oil spilled out after we left! What a joke.

Friendly, honest, fair prices, and they do good work. I've had my vehicle in this shop a few…read moretimes, and I'm always happy with the service.

I've got to get this place above one measly star! We lived in West Des Moines for a couple years…read moreprior to moving back to Des Moines and frequented this place, most often for gas or coffee. The same guy was always behind the convenience store counter and we would go in so often that he would remember us and what we wanted (not sure if he's still there, also not sure what his name was). Always super friendly. TODAY however, we had to go in for the dreaded car repair. My husband had a mishap with the curb (of all things) and essentially knocked his right front tire completely out of alignment and nearly snapped the control bar, requiring a replacement of said parts along with a tire alignment. This all happened fairly close to the body shop so it was the closest place to get to without further driving/ruining his car. They got us in and out in just under two hours and the car drives like new again. Sh*t happens and it's awesome to have a place like this that actually cares about you, your well-being and the well-being of your vehicle. The mechanics explained everything very thoroughly [though we're both still car-mechanics-illiterate :) ] and made sure we knew what the problem was, what needed to be done to fix it and what the costs were going to be. They even had to order a part and they were still done in 2 hours! For what started out as a fairly terrible experience these guys made it as painless as dropping money on your self-inflicted car wounds can be. THANK YOU! Will return.

Chuck - you have the GALL to accuse me of being difficult & lying. HA! You are the quite prolific…read moreliar in your rebuttal. No surprise after ripping my mom off!!! Don't ever confuse being furious with being difficult! First LIE; Shawn, Bill & Shawn Jr ALL proudly shared with me the new 30K Engine Analyzer they had & would be using to diagnose the reason for the SERVICE ENGINE SOON warning dash light coming on. Second LIE; Yes THAT SERVICE ENGINE SOON is the correct light that was on & the reason I brought my mother's car in. Shawn was aware THAT was the warning dash light that was lit & he even reset it following their unneeded service. Not a CHECK ENGINE LIGHT. Third Lie; I DID NOT MOVE ANY BARREL blocking your carwash entrance & for you to accuse me of doing that is beyond ridiculous. If Shawn is such an honest guy, as you initially touted to me, he would have told you HE MOVED THAT BARREL & then told me to drive in & he'd start the carwash. It never started, not one drop of water was ever released. Shawn even apologized to me saying he was sorry he didn't realize it was not working. I was even told to come back in the Springtime for a free wash. I hope my reviews give future potential customers pause before taking their vehicle to your service center. Again with the false accusations. Any still pictures you claim to have of "a woman moving your barrel" is not me. Ask Shawn, IF he's the honest guy you say he is, he'll tell you the truth, HE MOVED THAT BARREL. YOU however are the height of an unprofessional businessman. Funny how when you texted me pleading with me to bring the car back you stated "I'm not like those other guys, I'm professional & I just want to make it right for you" HA AND by calling a dissatisfied customer a "Karen" immediately identifies you as a immature & hateful MAGA, certainly NOT ANY KIND OF PROFESSIONAL!

After months of taking my car to the dealership for repair after repair without getting to the REAL…read morereason why my car was running rough, I decided to give Joey's a try because of the excellent reviews. They did a very in-depth diagnostic and sent me the results by text, which I was able to open in a web browser. The repair was much more expensive than I had hoped, but at least I knew I wasn't going to get nickel and dimed to death putting "band-aid" fixes on my car. I decided to forego repairs and trade the car in as it was a ten year old vehicle. Joey's charged me for the diagnostics only and never tried to pressure me into anything more. If ever I need another vehicle repair, I'll skip all the hassle and go straight to Joey's, where I know they will be honest and upfront about what needs to be done.

It was a pleasant experience--a first-class shop. The diagnosis was informative, comprehensive, and…read moreworth it. Ben seemed very knowledgeable about auto repairs.

I can't recommend Higgins Plaza Service enough! The level of customer service here is truly…read moreoutstanding. Tars does an excellent job working on my car. He is always thorough, knowledgeable, and someone I trust to get the job done right every time. Steph is wonderful at the front, making check-in smooth and easy and always so polite and helpful when it comes time to pick up and pay. The owners, Todd and Nick, are also great to work with and clearly care about both their customers and their team. You can tell the entire staff takes pride in what they do. Everyone is friendly, helpful, and goes above and beyond to provide a great experience. It's not easy to find a shop you can fully trust, but this is definitely one of them!

Instead of using a multi-meter to diagnose the problem they just replaced the part. Part was fine…read morecar still doesn't work.

Took in a 2015 Toyota Highlander for a prepurchase inspection. Brian checked me in and was so…read morehelpful! I told him of my concerns and he reassured me that they will look over it thoroughly. I received my inspection report within a few hours, and I am so so happy I did this! This was the most in depth, thorough prepurchase inspection I have ever gotten. My suspicions were right on with the vehicle. At 120,000 miles, I saw that the Carfax didn't mention any maintenance or service past the 100,000 mile mark, BIG red flag! At that mileage there's much that needs to be done...timing belt, all fluids flushed, possible water pump, gaskets, shocks/struts, etc. None of that had been done to this car, resulting in needing a timing belt replacement (I thought I heard the faint sound of it being worn out when I test drove it), shocks/struts, gasket leaks, and a new alternator, to the tune of around $7,000. Oh, and the kicker was they found that there were several diagnostic codes that were recently cleared. Hmmm, wonder who cleared those? Needless to say, I did not purchase this vehicle. I did inform the dealership that was selling it of the issues, and as you can imagine, they didn't care and said that Christian Bros was making stuff up so they could sell me more services. Um, you're also trying to sell me something and it smells like lemons! Christian Bros has never let me down, and I've never done business with you. BTW- we live in Ankeny and Christian Bros has been our go to for honest, reliable car repairs. I will continue looking and will always bring my cars to them, they are the best! Best $200 I have ever spent.

They are absolutely 100% thieves, they will rip you off with out a doubt. Told me I needed parts I…read moredid not,and damaged my truck in the front as well!!!!

Scotty's Body Shop, on University Avenue, did a fantastic job repairing the front end ($3,900…read morerepair) on my 2014 Camry after someone ran into it when making a left turn. They also washed and cleaned the car inside and out (not easy task after hauling around a Golden Retriever all summer!), so by the time all was completed it looked like a brand new car. This is a very reputable business that does quality work -- very professional, skilled, knowledgeable, and easy to work with. Many thanks! Highly recommend! !

Robert and Kim were very helpful, when I bought my vehicle in for some bodywork. When I picked up…read moremy vehicle, the repairs looked amazing and my car was even detailed. I would definitely recommend Scotty's to anyone. Thanks again!