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    Altobello Frank PHD

    4.5 (2 reviews)

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    Advanced Functional Medicine - Sara Leckman, BSN, RN, HHC

    Advanced Functional Medicine

    4.6(122 reviews)
    1.7 miSorrento Valley

    This is an update to a review I left back in January 2026. I appreciated that Dr. Willis reached…read moreout a number of times to see how they could make this right with me. Considering I still have health concerns that I'd like to correct I felt he provided a sincere concern on how to rectify the situation. As a business owner myself that was is important to me. I am willing to go along with the program designed for me (which is much different than the first time around). I cannot say if it is going to make a difference since it's only been a week. Health issues can be very complex and achieving the desired results can and usually does take many paths. I encourage anyone seeking optimal health to at least talk with AFM with their concerns and ask the honest questions and do the research on understanding your individual health concerns. Thank you Dr. Willis for responding to my previous review.

    I spent nearly $11,000 with Advanced Functional Medicine seeking treatment for mold-related illness…read moreand left feeling completely misled. I was not there for treatment of my autoimmune condition--I already had a neurologist managing that. I came specifically for help with mold illness, yet nearly every symptom I reported was attributed to my autoimmune disease while my mold concerns were never addressed. At the time, I was incredibly sick and so desperate to feel better, so I was willing to try almost anything that gave me hope. Because of that, it didn't take much for me to agree to finance treatment. I deeply regret that decision. My initial consultation was with Dr. Willis, but after that I never saw him again. Every subsequent appointment I had was with other staff members, such as a nutritionist. I later learned that Dr Willis was a chiropractor rather than a functional medicine physician, and there was no physician involved in my care who could prescribe medications. Most appointments were phone calls that consisted of me crying and being told to give the 'treatment' more time while my health continued to decline significantly. I also experienced repeated problems with my 'medical records' and the administrative side of my care, including errors in medical documentation and billing. In my experience, the entire process was disorganized and added to an already overwhelming situation. After months of treatment, I had accumulated a large loan while my condition continued to worsen. Ironically, I am now doing significantly better under the care of a physician who actually specializes in mold-related illness and toxicity. This experience left me feeling devastated and taken advantage of. This is my personal experience, and I hope others carefully research who will be treating them, understand their credentials and scope of practice, and think carefully before making a significant financial commitment before signing anything.

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    Advanced Functional Medicine - Dr. Grace Victor

    Dr. Grace Victor

    Advanced Functional Medicine - Alfonso Grey, FNMS

    Alfonso Grey, FNMS

    Advanced Functional Medicine - Advanced Functional Medicine Team

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    Advanced Functional Medicine Team

    Christina Martinez, ND

    Christina Martinez, ND

    5.0(4 reviews)
    1.6 miSorrento Valley

    Dr. Martinez has really helped and continues to help me in navigating my health issues. We started…read morewith my immediate issue and branched out into a complete health overhaul. I thought I was eating well, she showed me the proper way to eat. Like everything else, if you follow directions and do the work, you will see results and I have. I have learned so much about my own particular health, Dr. Martinez concentrates on the individual rather than the "average," greatly appreciated. The office is well run and organized, I have phone appointments rather than driving, saves us all much time. She is the best.

    When it comes to managing your health and healing your body you need direction, accountability, and…read moresupport.... Dr. Martinez has been just that! While I am an avid researcher and spend a lot time investigating symptoms and triggers for disease I knew I couldn't heal my body alone. I needed an expert. After getting back some labs from a speciality doc who stated he would just keep an eye on things but everything is "fine for now" I knew I needed to seek out better care. Most doctors will prescribe you drugs to alleviate symptoms... while naturopathic doctors will get to the underlying cause of them. A brief look at my health: I have had stomach/gut problems my entire life, an autoimmune disease, and a thyroid imbalance. I also hadn't had my period in months! While this journey hasn't been cheap, the investment into healing my body has been the best thing I have ever done for myself. Seeing my levels/numbers change for the better with Dr. Martinez's direction has been amazing. I finally started my period again, my cortisol/testosterone has normalized, and the antibodies (stress/attack) on my thyroid/hashimotos has gone from 371 to 150. My journey isn't over but I am grateful to have her support and expertise to guide me with each step! Dr. Martinez is lovely, refreshing, and full of wisdom.

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    Christina Martinez, ND

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    UC San Diego Health Primary Care Family Medicine

    UC San Diego Health Primary Care Family Medicine

    1.8(45 reviews)
    0.3 mi

    I'm writing this review because what happened to me should never happen to any patient…read more I came to this clinic in a vulnerable and time-sensitive situation, and instead of being treated with professionalism, care and compassion, I was met with dismissiveness and a complete lack of understanding from office management. It was clear that certain staff members in critical positions are not trained -- or not willing -- to de-escalate, listen, or handle difficult situations with basic empathy. What I experienced felt more like ego and defensiveness than patient care. My provider has been supportive, but the front-end leadership turned an already stressful medical situation into something unnecessarily painful. No patient who is already struggling should walk out feeling worse because of the staff's attitude. UCSD is a respected institution -- but this experience shows that some individuals do not uphold the standard the institution's name carries. I hope leadership genuinely reflects on this, because the way certain staff behaved is not just disappointing -- it is unacceptable for a healthcare environment.

    If I could give zero stars, I would. UCSD Health has been the most frustrating and incompetent…read morehealthcare system I've ever dealt with. I tried to establish care with a primary care physician, and the experience has been an absolute nightmare. At my first appointment, I checked in early, only to sit in the lobby for over an hour and a half waiting to be seen. No updates, no communication--just sitting there while the doctor took forever. Eventually, I had to leave because I couldn't wait indefinitely. When I rescheduled and came back, I was 15 minutes late due to circumstances beyond my control. Despite the fact that they wasted an hour and a half of my time at my previous visit, they refused to see me and said they didn't have staff to accommodate me. Their "solution"? Validating my parking. As if that makes up for the fact that I still don't have a primary care physician and now have to wait months for another appointment. This place clearly does not value its patients' time or care about actually providing medical services. They expect you to wait indefinitely for them, but if you're just a few minutes late, they turn you away with zero regard for your health. Absolutely ridiculous. Avoid this place if you actually want reliable healthcare.

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    UC San Diego Health Primary Care Family Medicine
    UC San Diego Health Primary Care Family Medicine
    UC San Diego Health Primary Care Family Medicine

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    Alexander Shikhman, MD PhD

    Alexander Shikhman, MD PhD

    3.4(60 reviews)
    2.2 miSorrento Valley

    First, I would like to say the reception front desk ladies are the kindest people. I have read some…read moreof these reviews and I just don't get it. I have been going to see Dr Shikhman for a year now and these ladies have wonderful customer service. Griselda is a gem! I have felt unwell for years and have always been told from my primary MD it is my age, weight, or diet. Dr Shikhman was thorough with my exam, ordered testing and gave me a DIAGNOSIS and a treatment plan that is helping me. It is not an overnight fix for me. Yes, you will be charged for a no-show visit. He is a busy man who books months out. Someone else would have gladly taken your spot! I am so thankful I have found him and his caring staff to help me through this.

    came to IFSMed during a time in my life where no other doctors would listen to me. i was…read moreexperiencing significant fatigue along with a set of symptoms that didn't quite align with any typical diagnoses. it was easy for other doctors to dismiss it for anxiety and depression, but coming to this practice changed things for me. it turns out i had developed hashimoto's disease and i also had chronic walking pneumonia that kept flaring every now and then. they helped treat both conditions and i have been happy and healthy ever since. the office staff were always kind and welcoming and everyone on my care team was informative and helpful getting me the care i needed. this is a great loss to our community and i hope Dr. Shikhman is resting peacefully.

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    Alexander Shikhman, MD PhD - Ifsmed.com

    Ifsmed.com

    Alexander Shikhman, MD PhD - Front door to Suite A. New location in Sorrento Valley.

    Front door to Suite A. New location in Sorrento Valley.

    Alexander Shikhman, MD PhD - Waiting area.

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    Waiting area.

    Jacobs Medical Center at UC San Diego Health

    Jacobs Medical Center at UC San Diego Health

    3.0(316 reviews)
    0.7 mi

    I was a patient visitor here and was impressed with the new modern look and cleanliness of the…read morefacility. Their cafeteria looked so clean and filled with yummy fresh foods. The care of the patient I was visiting seemed friendly and caring, tending to her pain level needs sensitively. She did have one nurse that she thought was insensitive to her needs and talked to her in a condescending tone. The last straw was when she was made to feel like it her fault that she fell (patient is a fall risk), so she ended up requesting a new nurse and all was great after that.

    I have given birth to two babies with the midwives in the birth center here and had the BEST…read moreexperience. I then was pregnant with twins and high risk and had an emergency c section. My doctor was great. The C-section doctors did a good job and handled it well. However, the post birth care and the NICU experience was cold, removed and truly awful. Note, the doctors are not to blame. The NICU doctors were incredible and tried to advocate for me, as did my doctor. the issue came in with some nurses and management and the facility furnishing issues. I was in tremendous pain, due to c section my milk had not come in, and I had one baby in the NICU and one in my room- needing to travel between two floors to try and breastfeed for milk to come in. The nurses repeatedly tried to deny me use of a gurney, we had to have multiple disputes on every new shift over this since it was too painful for me to walk or sit in the HORRIFIC yellow chairs in the NICU and the post partum maternity rooms. These are rockers that were clearly picked out by someone who has never had a baby and especially hasn't had a c section. Even my husband couldn't sit in them without back pain. We were expected to sit in these chairs or be denied holding our baby in the NICU. We were told by doctors and nurses who confided in us that we were not the first people to complain about these. Apparently many mothers couldn't hold or nurse their babies in these chairs but the administration has refused to replace them because they cost something like $700 or more a piece. Again- someone thought these looked good- but they actually are not just uncomfortable but impede a mother's ability to be with her newborn baby. It's completely unacceptable how many complaints have been received and these chairs haven't been replaced. We had to file complaints and even speak to top tier leadership over the maternity wing, and I will tell you the woman was COLD, removed and completely disinterested in patients or her staff. This was July 2025 so the woman who was over it then, I wish I could remember her name- it took her 24 hours to come speak to us. She didn't care- at all. She was annoyed. And she set the tone for the nurses there. Some nurses were great but many were not- they felt entitled to treat post partum moms like they were a burden, high maintenance and denied basic comforts and support . The chairs desperately need to be replaced. It's devastating to not be able to nurse your baby, hold your nicu baby, because the chair is so unbearably painful you can not sit in it. I was crushed, and so was my husband when we needed to be able to support our baby in fragile health, and something so minor like a chair could prevent you from taking care of your baby. The admin staff wouldn't remove the chair, provide accommodations or replace it. It was simply too expensive to replace the chairs, despite me receiving a $70,000 bill via my insurance for the hospital and nicu stay. Mind you, the bill wasn't just for doctors- it was for room and board. The price tag attached to a daily stay for what we experienced- was criminal. The chairs need to be replaced. You don't have the strength, energy or ability to stand with the level of exhaustion after a c section, they need to replace those chairs. Mothers should receive more support. It took me over a year to finally write this review. I thought maybe my hormones made me more upset than I should have been, but I still can't believe what we were put through here. And the lack of support for the doctors and nurses who have tried to express the need for adequate chairs for post partum moms to care for NICU babies. It's very sad. UCSD is a pretty hospital, but they truly have put aesthetic before the needs of patients, babies, mothers. It's disgusting.

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    Jacobs Medical Center at UC San Diego Health
    Jacobs Medical Center at UC San Diego Health
    Jacobs Medical Center at UC San Diego Health

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    Altobello Frank PHD - physicians - Updated September 2026

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