We needed a licensed plumber for an inspection required by our mortgage lender on a home we were buying. On the phone, Bruce told us he was a licensed plumber. and quoted us $85 for the inspection. His plumber came out, inspected, wrote up what was needed (very minor ) and he billed $120. When the mortgage lender received the report, they checked to verify he was licensed...and he wasn't. They were unable to accept his report which delayed our closing. I called Bruce and asked why he said he was licensed and his response was "I have a business license"...I also asked for a refund. He argued with me about the refund, but did agree to send a check. I've been waiting over 6 weeks, 2 weeks since he called to "verify my address". I'm certain at this point he is just hoping I will go away, and I am certain I will never receive my refund. Hopefully this helps others avoid being ripped off. read more

If I could be as absent with stars as this plumber was, there would be zero. We paid $200 to have him install a $200 kitchen faucet. We lined out so much work for him including exterior hydrant repair, water softener repair, replacing faucet parts. The guy took our water softener manual and I could never reach him again. It was like he disappeared! If he died or something, rest in peace, but I'm doubting it. I think he's a fraud:/ And he's a mean person for taking our manual. It's so old I can't even download another one:( read more