I have been waiting on these people to send me an email about my refund for a month now and I have…read morenot received anything. I paid these people $169 to ship a package next day delivery, and they never shipped the package until two days later, and when I went to the store to speak with the manager, he was not there, he never gave me a call back, until this day the manager has still not given me a call back very unprofessional. I spoke with someone else in the store. She has been constantly running him down about him doing the claim to give me my refund back and he told her he did it but I still have not received an email from them so what does that tell you, he never did it . I am sick of these people taking advantages of me still in my money at the holiday time. I definitely don't think I will be using the UPS store no time soon they are not guaranteed. If you wanna guarantee, go to FedEx. FedEx is the only credible company and they stand behind it.

Terrible!!!!!!!... unacceptable work!!!... They did my brother-in-law obituaries and misspelled…read moreeverything including names, streets and everything else!!!...ran out of ink, machine stopped working ect... dealing with them was a total mess!!!..