Contrast for CT was power injected into the soft tissue of my son's contracted arm, not in the…read morevein. He had to be taken to Parkland burn unit in Dallas. The pain he endured and continues to endure is totally due to the lack of care he received in medical city las Colinas ER. There was no documentation of this event, along with no communication with me by any of his "healthcare providers". Psalm 101:7

One of many nearby hospitals with great facilities, easy to get in and out of, well laid out, great…read moreattitude and skill of staff, and can handle specialized care (heart rhythm work this trip)

Absolutely hate Baylor. They are so difficult to work with for basic things like scheduling and…read morerescheduling an appointment. You get dumped into a call center and have to reverify all of your information again, including insurance coverage, just to reschedule an appointment. AND they run your insurance again to make sure you're still eligible before they will reschedule an appointment. When the call hit 16 minutes with no resolution in sight I told the girl to cancel the appointment and I would find a PCP outside of the Baylor system. I don't want to talk to a call center. I want to speak to someone in the doctor's office and be able to reschedule an appointment in 5-7 minutes. Already sent my feedback to your patient relations team. They defended your process as necessary. Checking insurance again before rescheduling an appointment tells me exactly what Baylor's priorities are - money, not patient care.

DONT I mean DONT come to this hospital AVIOD at all cost don't waste your time or your insurance…read moreon this hospital location came in with a emergency and they sat me out side to wait for 4 hours and still didn't get seen I had to walk out and go to another er .

Great! I am happy to report Leslie has won employee if the month at Irving Health and Medical. She…read moreis kind and considerate to all our patients. Please e mail me with any concerns Kimberlydott@yahoo.com

My wife and I have been patients of Dr. Kenneth Dott for over 20 years, in this location and the…read morenow closed Belt Line Health and Medical in Irving. He's a very caring doctor with a great bedside manner, and he has a great staff including another doctor and two PAs. This business was an "urgent care center" before the genre was even known as that, and it's very good in that regard. This clinic will work with you in any way they can in terms of insurance or payment upon services rendered, although it is important to note that they do not handle worker's comp patients. The waiting room is clean and well lit, and exam rooms are plentiful. They don't keep really late hours like a CareNow or the like, but if you can visit when they're open, I think you'll like the experience.

I went in for an annual/physical. I hadn't been in to see a doc in over a decade and felt I needed…read moreto get squared away in that department . Front of the house team was nice as was the nurse in the initial questions phase. I ended up getting a flu shot too. The problem was that the exam seemed to me to be very lacking. Just a quick look in the ears, the eyes massage on the neck and that was about it. Sooo ok

I've never used Sanitas but my insurance plan changed this year. I was a little skeptical at first…read morebut since going, I have only had good experiences. Every time I go, I'm in and out in less than 40 minutes. I haven't experienced it being busy. They do a great job getting you back during your scheduled appt time. I had a 2:10 appt and was seen in about 15 minutes. I have waited long periods of time in other offices. I really appreciate that. The nurses are nice and my physician Dr Lin is also very professional and knowledgeable.

Super cool staff! Not the typical VA experience. Great facility and super friendly staff.read more

Dr. Khromachou is, wait for it, an honest and caring VA claims examiner who listens and shows…read moregenuine concern for veterans. I came to him in February 2026 for a claims exam and was blown away by his office manner. In the past, I have left exams thinking that it went surprisingly well only to find out later that it was all an act. See my previous review for this establishment for reference. Dr. Khromachou was friendly and relatable, putting me at ease with steady conversation and humor. It seemed too smooth. But then he got serious and took a surprisingly detailed amount of measurements of my areas of concern, asking relevant and informative questions. He seemed to be taking careful notes. and really listening to my story. I spent quite an amount of time in his office - and this was probably almost the most I have spent in an exam. I left not wanting to get my hopes up, but later I found out his exam came back favorable. When I obtained a copy through the VA, I was blown away by how detailed his exam was. He reported his findings honestly and put a good amount of time into his write-up. He even suggested increases on other conditions that he discovered during his exam. Dr. Khromachou - five stars! An honest doctor with the veterans' well-being in mind. He is a true diamond in the rough and it was a genuine pleasure to be seen by him. It is too bad that the office overall doesn't provide the same level of service, hence my rating.

Kudo Care is Awesome! Every person working there is VERY accommodating, polite and truly care…read moreabout your welfare. I am 73 years old and Dr. A J is the best Dr. I have ever had, and that is saying a lot. He has helped me through a medical procedure that has changed my life and extended my years. I am eternally grateful!

I would not go here. Talked to two people that told me what they could provide and the cost. Go…read morethere and not only could they not provide the service needed I felt like I was getting taken advantage of. the office staff was very friendly and helpful. being lied to at a doctors office is bad practice

I saw the doctor to get medical accommodations for school. The doctor couldn't do anything for me…read moreand told me I needed to see my specialist doctor. I was there less than 5 minutes and the doctor literally did nothing and I was billed $50. NOT happy at all.

From the owner: Don't just visit the doctor. Be seen. Innovista Medical Center is more than just a clinic. We see…read moreyou; we hear you; we support you. We strive to understand the whole you and will stay by your side every step of your wellness journey. At our Irving location, you will receive compassionate, quality primary care all in one place. Our providers focus on whole-person health--from routine check-ups to thoughtful management of chronic conditions. We provide comprehensive health care services that include on-site lab work, imaging, and vaccines, along with telemedicine for those times you need care but can't make it in person. Schedule your appointment online. All Blue Cross and Blue Shield of Texas plans accepted.

TLDR: This place was mediocre at best. After my recent visit seeing the PA after ER visit for drug…read more(they prescribed) induced Akathisia, they are the worst specifically the PA. However, I have never had any issues with wait times, the front desk or the nurse that draws blood. They would get 5 stars from me if I could separate them from my horrible experience with the PA. I will never go back.

Dr. Stephanie was super helpful and nice as well as all of the staff! I was recommended by my…read morecoworker and i will definitely be coming back here. Thank you for being so attentive!

The best hospital I've ever been to and I've been to plenty. I've been sick off and on for many…read moreyears. I've been to over 12 hospitals and UT southwestern is the best hospital I've been to yet. I would trust them with my family and my friends lives.

Kelsey Cardinal is excellent! She is so skilled, knowledgeable and most of all gentle and…read moreconsiderate of all things! She is a 10/10 practitioner and would highly recommend her! Thank you Kelsey for going above and beyond! So felt your care and kindness during all my visits. Thank you!

I had an appointment Thursday @ 9am Got a couple phone calls…read moreand texts to confirm the time. Got there 15 minutes early. So a few employees go in and no one acknowledged me. Waited until 9:10am and left. No one called me or anything.

I had an appointment and no one called me and then they rescheduled it and still didn't call me…read more very unprofessional.