extremely unhelpful! called to see what i should do because i accidentally left (didnt lose) my…read morepassport in paris and was in a different city + am traveling to other areas of europe and wanted to know what i should do. The person who answered the phone said "how would I know?" when I asked what I should do and told me that they could only help me if I needed to get into the united states. Correct me if i'm wrong but isn't the point of a (US) embassy to help citizens who are abroad, not necessarily only trying to enter the US???? Ended up buying a 270$ train ticket to come back to paris and get my passport but very unhappy with the embassy's response.

The people here are useless and rude. We had an issue with a Green card and called them, only to…read morehave them say we had to email. We emailed and then told us that it would take 2 days to get back to us. 2 Days later the email we get basically states that they don't deal with this stuff. OK, so a Lawful Permanent Resident cannot get back to the USA because a British Airways Flight attendant apparent has more power than the US embassy in Paris. Everyone I have meet who WORKS here is a grade a A-HOLE, and the few who are not are unpaid summer interns who are often doing jobs they should not.

Awful service, awful wait time, awful experience. How is check in time 2pm and I have wait until…read more7pm for my room to be cleaned and ready. Shocking for a hotel in a luxury area. I can see why most reviews are low

If you are looking for an amazing hotel in Paris. I highly recommend staying at Hôtel de…read moreCastiglione. Totally Awesome on so many levels. Very Friendly Staff, Modern Room, Great Views of the Eiffel Tower and Amazing Breakfast. The Breakfast at Hôtel de Castiglione offers a large selection of breakfast items and everything tasted delicious. You definitely won't be disappointed. It should be noted I am originally from Dublin, Ireland, lived in the United States for over thirty years and served all over the world with the United States Marines. I definitely know a great hotel from all my life experiences and travels all over the world. I definitely will return to this amazing hotel. Hôtel de Castiglione rates five stars and more! A must visit when in Paris, France.

Booked this hotel through Costco travel and was very happy with the selection. It was centrally…read morelocated. The hotel was located about .7 miles from the Louvre and the Opera House. It was a quick 3 minute walk to Concorde metro station and one Metro stop from Invalides station. This gave access is easy access to the Metro and RER C rail. The RER C was important because we wanted to see the Palace of Versailles. The staff and facilities was great. They were friendly, spoke English, and answered all our questions. The bathrooms were spacious, clean and good water pressure. My family particularly loved the library that had chess and checkers to play on. Good way to keep the kids entertained while we make plans for the day. The morning buffet was great with tons of selections including a wide selection of pastries, yogurts, juices and meats. The even had a well made congee. It was my wife's favorite as it was both savory and spicy. If you like high end shopping then nothing could be better. Every major chain was represented in the neighborhood. The security was a whole other level. Sharing the street with the embassy meant arm guards at either end of the street and stationed guards that seem to take their breaks in the hotel. Patrols of armed guards could be seen walking the area. My only complaint was the lack of local food shops / restaurants. The food that was in walking distance was lacking in both diversity and quality. However, this can be fixed by hoping on the metro. Overall, the hotel was a great base of operations for exploring Paris and I highly recommend it.

What a beautiful hotel with such friendly staff and delicious food! The bed was so comfortable and…read morethe suites were spacious.