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    American Airlines

    3.3 (4 reviews)

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    7 months ago

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    8 years ago

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    5 years ago

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    9 years ago

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    Hertz Rent A Car

    Hertz Rent A Car

    1.0(3 reviews)
    0.0 mi

    If I could give a negative star rating I would…read more I had a flight get canceled and had to get to a different airport. I called Hertz and they said it would be a $12.99 fee (as it states on the website). I receive my bill and I have a $500 additional charge and told it's because I dropped the car off at another airport. Apparently, this isn't Hertz Corporate, it is a franchise location and they do not allow that. 1) They did not try to work with me at all. They recognized that Hertz was misleading and I essentially couldn't have known. I even offered to pay a partial fee. 2) Called Hertz support while trying to make a flight and they told me the charge, plus it is on the website (see photo). Its a design to get people to pay extra-large fees that they are not aware of. 3) I was told that I should always read the fine print of every contract signed which is absurd. Theoretically, yes, but they know well and clear none of their customers are going to read pages of legal jargon. Especially when I called the number on my billing statement. 4) When I asked at their counter they said they weren't sure and to contact hertz, which apparently I was not supposed to do. Really unfortunate to treat customers like that. I don't have huge spending power with them or any empty threat like that, but its just poor business practices. Please beware.

    Showed up today to pick up my reservation and there was nobody there working the counter so I…read morecouldn't get a car. IhHad to go to Avis to get a car.

    Home2 Suites by Hilton Joplin - Guest room

    Home2 Suites by Hilton Joplin

    3.9(14 reviews)
    7.0 mi

    Me and my mother just checked into our room, and I can already tell that we're going to have an…read moreawesome staycation. For starters, the male at the front desk is very professional. I also appreciate how they have a large snack bar, breakfast, ice cream, and bottled water. In fact, I'm currently having an apple while writing this review. Our king suite is very clean and organized. Although we won't be needing it, I like the idea of a curtain separating the bed from the rest of the suite. And I also like the night light for the restroom. The sliding door for the restroom is slightly difficult to find at first, but that wasn't that much of an issue for us. The air conditioner is somewhat loud, but I feel like it could be used as white noise for people who enjoy ASMR, white noise, ETC. The chair that goes with the desk is somewhat bouncy, but comfortable. I enjoy spinning in it. I also like the mini kitchen. Not that we personally will be needing the dishwasher, it's still nice to have. I appreciate how all of the floors have ice machines. The one on the 4th floor is out of order at the moment, but they haven't put a sign up stating that. I quite enjoy the general layout of our suite. The restroom is very cozy. Small, modern, and minimalist, which really suits my style. The shower was very comfortable as well, the water warm. To top it all off, I enjoyed my second cup of hot chocolate from the lobby--it's been a cozy little experience. I had a good night's sleep overall. However, the neighboring room had their TV on quite loudly, and I could faintly hear it through the wall while lying in bed. The air conditioner also woke me up a few times during the night. The selection of breakfast food was decent. It took a little while for my mom to figure out how to use the waffle machine, though. A sign with instructions would be nice. There were plenty of places to sit. It's slightly difficult to find where you put the dirty trays. I also think there should be a sign with instructions for that. It's very quiet down there, which I apperciate. The check out process is very simple and fast. We will be back in the near future.

    We arrived at an odd moment, with better timing than other guests: the electrical power in Joplin…read morehad been knocked out for hours that afternoon, and even after it came back on, the hotel's computer system and elevators were not fully functional. Other people had been waiting 2 and 3 hours to check in, or had to haul luggage up 4 flights of stairs to their rooms, whereas we waited 15 minutes to check-in and had to go up 1 flight. Thirty minutes later, the elevators were working, too. The woman working at check-in was all by herself and incredibly pleasant, even as she was understandably frazzled. I really wished she had some help. Or a big hug from someone at the end of the day. I hope the company recognizes her for working hard in extraordinary circumstances. We had a suite, and it was spacious. Our teenage son used the fold out sofa bed while we had the private bedroom. A bathroom was accessible from both rooms. The kitchen at the entrance included a full size fridge with big freezer, which was great for solidifying the packs from my cooler. There was also a microwave, dishwasher, and a coffee pot that we didn't use. We did find a broken thing in the room, the security brace at the door. We tried to set it, and it fell onto the floor! We let the front desk know about that as we left. The bathroom was handicap accessible and had a tub with a hand wand as well as an overhead nozzle. Everything in the bathroom functioned. The bed was comfortable. I couldn't hear noise from the corridor during the night, but there was noise from occasional trucks and that was quite loud. The overall location of the hotel was nice. There are many restaurants within easy walking distance. Lots of gas stations and other shops, too.

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    Home2 Suites by Hilton Joplin - Guest room amenity

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    Home2 Suites by Hilton Joplin - Guest room

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    American Airlines - airlines - Updated July 2026

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