Jay installed a five pane and four pane bay window in my home in 1994, and I've recently had issued with the crank windows. After contacting the manufacturer with details on the windows, they mailed me four replacement crank mechanisms. Jay came today and replaced all four of them as well as making an adjustment to my back door which he also installed twenty plus years ago. Not only do I like to support local businessmen, there are many more large operations that do not stand behind their products or come out if you have issues. This is a great place that really does not only great work but stand behind their products, even after they were installed 25 years ago. Go local!!!!! read more

Very unprofessional! We had an appointment at 9 am to have our patio door replaced (there's a gap between the doors, bugs are getting in and our cooling bill has skyrocketed). At 11 am, 2 HOURS LATE we get a call from the installer to let us know he wasn't coming today (basically just canceling our appointment due to vehicle malfunction) and that they'd try to get us in the schedule for next week. Now I understand that things outside his control happened, and don't t fault him in the slightest, but their office should have called us much earlier to let us know there was a problem and even if he couldn't make it at 9, they should still have sent someone today instead of making us wait an entire extra week. No one at the office is answering our calls which is unprofessional for a business like this. Customer service is terrible, and it feels like once they got our money, since a large deposit was due up front and they sent someone to collect it immediately, that customers time become less valuable and completing the actual install is not a priority. Again, if someone from the scheduling office was actually willing to communicate with us then I would be more understanding, but right now it feels like our calls are being dodged and our time is not valued. read more

Amazed that no yelpin' about this company all this time. American Door has been serving the South Jersey area over 20 plus years....Jay Vogel the owner is a very reliable and professional individual who knows how to please the customer. Having purchased doors and windows from American over all these years. Always satisfied and never disappointed. Recently Jay repaired older vinyl windows for me, rather than SELL me new windows!! Saved me some lettuce. read more

Jay is awesome. Great prices and works quickly!! He replaced my storm doors front and back. He was able to match the color perfectly to the color of my siding. He even gave me 3 bottles of touch up paint for future dings n nicks!! I Highly recommend American Door & Window. Im about to call on him again for replacement sliding glass doors for my Mom!! Gonna be her Christmas surprise!! read more