I bought a SN70016 Snow Thrower, it arrived with 2 different size wheels. I called ALM multiple times and multiple numbers and it just loops thru the support options and you can never get thru to anyone. I called Amazon to request replacement wheels and all they could do was offer me a partial refund. I am now going to have to buy 3rd party wheels for this snow thrower. I think this company is awful and I would never buy another thing from them again. read more

Horrible customer service! I bought an Earth Wise lawn mower a few years ago. I started having issues with it not charging. I called a few small engine shops in my area but was told they don't service electric mowers. So, I wrote an email to American Lawn Mower company and explained my situation. I inquired how I would go about getting it repaired. This is the 1 sentence response I got: "We do not have any service centers". They provided no other suggestions on how I can get their product repaired. I will not ever buy another Earth Wise product or anything else made by this company! read more

This is the poorest excuse for a retail business that I have every come in contact with! Don't do business with them! They will cheat you...lie to you....and take your money any way they can! Bought a blower from them...it's battery was dead....they don't care. Their phones don't work....and they won't answer them! Stay far away from them! read more

I was gifted an Earthwise Pressure Washer. Somehow a connection was broken. Called this company and was told that the replacement was on backorder (see review in below) it must be the line they give everyone. She said she couldnt take the order until the part came in??????????? Never heard of that. Asked for their owner and supposedly this guy came on and said the same thing. I'm thinking this company is not reliable. I would move on and get a different brand. read more

Have a 58V Mower purchased from Amazon. Great Product works amazing and very quiet.

Bought an Earthwise battery power self propelled mower 9/14. Battery dead after 1 1/2 seasons. Replacement on back order is $150 with shipping! Other mower batteries much cheaper ($25-50) - I don't feel good about this - did not see this coming. And cannot get battery in reasonable time. Would not recommend. B read more