I can't say enough great things about American Nail Bar! The service is always top-tier, the staff is amazing, and the atmosphere is so welcoming and relaxing from the moment you walk in. They are incredibly attentive to detail and make sure every visit feels personalized and special. Everyone is so friendly, and you can tell they truly care about their clients and the quality of their work. Ryan has amazing customer service! Shoutout to Crystal, Gigi, and Lubi for always taking such great care of me you ladies are the best! I genuinely look forward to my monthly (sometimes semi-monthly) visits where I get to unwind, get pampered, and leave feeling refreshed with beautiful nails every time. Highly recommend American Nail Bar if you're looking for amazing service and consistently great work! read more

American Nail Bar - Nail Salons Near Me - Cedar Hill, Texas

Service has definitely declined ...Ive been a customer for over 5 years and today was the WORST! The nail tech asked me to turn off the massage chair because she couldn't do my nails with the vibration! The pedicure was not good the tech did a horrible job painting my toe nails ---I had to return to the shop for them to touch up the paint; I was very dissatisfied. When I had my nails done in May four nails popped off within a week! They won't get a third time. I will be looking for a new nail shop! read more

The quality of service has went down . Every time I come my nails mess up within 24 hours. When I return for them to be fixed they act like they can't do it right. Lost a loyal customer today z read more

This review does not reflect the work of Ivy she is wonderful and always do a good job on my nails but unfortunately I will have to find a new nail tech because I refuse to step foot on American Nail Bar again. I took my husband to get a pedicure/manicure and he selected the pedicure with 10 minute massage. The nail tech applied hot stones to his neck/ back area, giving him second-degree burn. The owner/manager took no accountability for her employee. Her response was the lady works on commission and it's not employed by American Nail Bar. She also said the tech was not trained to work with hot stones so she is not sure why she would use hot stones on my husband's neck as they are not to be used on the neck or back area. The nail tech was very apologetic however, if she was not trained and on how/when to use them this is an error on the shop part. That proves they breached their duty of care, especially since he did not request stones. Due to the severity of the burn, I had to take my husband to the emergency room, which they confirmed second-degree burn. They also had to give him a tetanus shot and pain meds because he was in pain. American nail bar do not train there workers and clearly let anyone work there. read more

American Nail Bar - 2nd degree burn from from hot stone - Nail Salons Near Me - Cedar Hill, Texas

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Pros- Nice friendly staff, attentive care, quick, free drink served with service, and loyalty program (Enter your number when paying and get points. After so many points you get a discount on a future service). Cons- False advertising on the "50% off Combo Service". The sign states that you can get 50% a second service if you come Monday- Thursday. But when I went in after work for a mani/pedi on a Thursday; they charged me full price and wouldn't honor the discount. They claim it is only honored before 3pm even though this is not expressed on any of their advertisements (see picture). I paid $117 plus a tip. Had I known in advance that they wouldn't honor the deal, I would have only gotten the mani OR the pedi; not both. Just sharing my experience... read more

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I've gone here a few times in the past & they usually do a good job. However, I got my nails & toes done on Friday (today is Monday) and 2 nails have chipped.. I got gel on both. My toes had excess gel polish on the skin around my nails as if she didn't bother to clean them up. Honestly my nails look clunky & thick. Saturday my right hands pointer finger polish chipped half off. Today, Monday, I went in to get it fixed. (We're in from out of town, so I wanted to get it fixed before we left. Because we're visiting I haven't been in a kitchen to do dishes or any cleaning, so I'm not sure what activities I could've done to cause the chipping.) Now my left hands pointer finger is a little chipped... 1) When she "fixed" my right pointer finger it's not the right shade of pink because when I first got them done she got the wrong shade to begin with.. 2) Also, when she "fixed" it she wasn't intentional, so the polish is bumpy & not at all close the cuticle. 3) My cuticles were hardly touched.. even though I payed for the cuticle care. read more

American Nail Bar - Left hand - Nail Salons Near Me - Cedar Hill, Texas

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Pedicure- Technician cut my foot foot bled the entire time of service . Tech had to wrap and put a band aid on....to com the process. (She did apologize) It is now 2 1/2 hours later and my foot is still bleeding. Asked for manager and she only wanted to take 20percent off the svc. (MIA)- MIA proceeds to state that the tech said the scrape was small, (but I'm limping and have a bleeding band aid on) I asked for 50 percent and she proceeded to state she usually only gives 5$. Today is also Wednesday and the svc should already be discounted. I also have photos I will try to upload meanwhile Mia was so insensitive to the entire process. did not apologize on behalf of the company. I nor my girl will be returning and we have been coming here for years read more

The pedicure was very nice. The place is clean and the staff is courteous. They have a menu of drinks you can pick from. Will come back

This place is usually o-k, but disappointing customer service today. I got a manicure and opted for a buff instead of polish. Once she started the buff I realized they don't even use the buffing paste or buffing drill bit, just the same buffing sponge they use to prep you nails for any other service. Needless to say I was disappointed with the result, there is no shine at all. I figured I wouldn't dwell on it... until I checked out and there was an up charge for the buff that wasn't a real buff and the manager says he doesn't set the rules and can't adjust the price. It's not a big deal, but it just feels shady and I won't be back. read more

American Nail Bar - Nail Salons Near Me - Cedar Hill, Texas

The 2 nail techs I always use are not in Cedar Hill,  but I needed something close. I ended up going to American Nail Bar this afternoon, and I had a terrible experience.  The nail tech I had was really nice. But she cut my pinky finger and it started bleeding. (It's still sore ) I didn't say a word. The polish was definitely laden with polish thinner because it was so thin she had to do 4 coats.  I didn't say a word. When I arrived at check out, they charged me an $5 extra because I had the nail tech use a different color on my ring finger so they charged me for 2 polish colors.  They have a very detailed menu on the counter when you check in and you complete a very detailed service form before your service. Neither listed the $5. When I spoke to the manager,  he said "I told you when we talked about color".   I never discussed pricing or color with him. The price was listed and I gave my color choices to the nail tech.  The only thing I had discussed with the manager was the wait because he told me 15 minutes but I ended up sitting alone waiting on the Nail tech for an additional 7 minutes. I wasn't even bothered by that because I know sometimes things take longer than expected.   However, I will never return. If you go be sure to discuss pricing in advance. Getting my finger cut, using thinned out polish, and having the manager charge me extra then lie to my face about a discussion I never had with him is a one time experience for me. I told him I would write a review and he told me to go ahead.  I should have known there would be a bait and switch when I noticed top shelf liquor displayed on the shelves but saw them use a very inexpensive brand that I've never heard of to make the drinks. read more

American Nail Bar - Cut finger - Nail Salons Near Me - Cedar Hill, Texas

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Horrible job I took my daughter and it looked like her 8 year old sister did her nails. I called back calmly explained to the guy at the front desk and the first thing he said was why are you screwed I said screaming oh because I'm black you want to say I'm screaming and he hung up rude do not go to them they are racist read more

I showed her an inspo pic and this happens and they were holiday nails ! I was so sad BUT found an independent nail tech and am happier. No discount either . She even apologized. read more

American Nail Bar - These are the ugliest nails I have seen, normally I trust the process and they come out okay BUT this is a no - Nail Salons Near Me - Cedar Hill, Texas

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I have been here 3 times over the course of 2 years and each time my nails always peeled and/or chipped. Three times..... I'm done. Never again. Nails cost too much for crappy service. Nails were done on Friday. Left hand chipped within 3 hours, right chipped the next morning. read more

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From the front guy to my nail tech Linda, they took great care of me and my toes look good! Not to mention the drinks they have in hand! Definitely be coming back! read more

First time coming in here and after just leaving a nail salon that rudely refused to my nails for no reason (Top Nails & Spa in Cedar Hill) Customer service is on point. Scott, which I believe to be the owner or one of the owners, is so attentive. You do not see him sit down at all and always asking people if they wanted a refill. They have a FULL bar in their salon (Long Island iced tea, screwdriver, rum & coke, etc) and also have non-alcoholic drinks like water, soda, and delicious matcha tea. Did I say it was all FREE?! Haha! Kim was my nail tech. I got dip with added tip. I really wanted to get ombré but being it was my first time here, I didn't want to give a super difficult design and base my experience off that. They have only been open 5 months after all. She was really attentive. Although she didn't speak English that well, she listened to my concerns with my nails. My right hand turned out really good but my left hand I felt like looked nothing like the right (shape and length.) The reason for the 4 stars is for that reason and I also felt that she was rushing through the whole time. As everyone knows; getting your nails done is a LUXURY so would've been nice to not felt rushed. Dip powder w/ tip is $35 read more

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I've been coming here for quite sometime but today I just wanted to acknowledge Paula for doing such an amazing job on my pani & pedi! She was very professional, friendly and took her time without taking too long! read more

It's been a week and I've already lost 2 nails....these bad boys cost $56!!! Which I was unhappy with, but a week of wear is unacceptable. With The extra $10 I was charged for acrylic it could've been thick enough to prevent this. Disappointed is an understatement. read more

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Didn't like this salon at all my nails chipped within a week of getting them done and I also got a pedi that did not last 2 weeks and I got a French tip for both. Never again paid too much for the nail polish to be cheap. On my nails they only did one coat of nail polish. Was not satisfied at all. read more

I have been going to American Nail Bar for approximately three years now and it is because of my technician Miss Hannah. We have become well acquainted with each other as she knows my likes & my uncertainties & works very well with me so she's been my sole tech and we get along. read more

I deleted my original review however I think it should still be known so have included it below. However I would now recommend it but ask for Ted!! 11.8.19 Updated.. Scott the manager called me to make things right which is very much appreciated. He asked me to come back to fix my experience and redo my nails which is great. i went in today and Ted was my tech. He was phenomenal. He even recommended me to try gel nails. The experience this time was 100% better. I would go back but would just make sure I have Ted. He did great cuticle work, took his time, and even carried on a conversation with me which I enjoyed. 11.7.19 - Water for pedicure was cold,. Lady doing my feet did not listen to me on what I requested. Asked for a base coat and was ignored. Barely got a massage at all even after I mentioned it. Sat at the chair for about 10 mins then sat at the light table for another 10. Fingers still smudged even after the tech came over and "checked" them. I can do better at home. First experience here. Won't be back... read more

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First time coming here after going to cedar hill nails, and all I can say is I'm so happy I made the change. Ivy was the one who did my pedicure and she was the bomb. So nice, her massage was amazing I'm someone who prefers alittle bit of hard pressure and she did it automatically but periodically checking in to make sure it wasn't too rough. When my water got cold she added some fresh hot water without me even having to tell her. She took her time painting my nails and cleaned up the edges really nice. They use disposable products so no ones uses the same nail filer etc. the building was extremely clean. Also love that they have a full bar. Will absolutely be my new spot and I will be asking for IVY every time. They was she provided customer service and explained everything honestly would've thought she was the owner. She is my new go to girl. read more

Well......the price for the gel nail $20 is ridiculous. Going forward, I will not be choosing to invest in their American dream. My pedicure was $60. Signature pedicure. I will stick to Luxury Nail.Spa. Unfortunately, they were booked when I went. read more

American Nail Bar - Nail Salons Near Me - Cedar Hill, Texas

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I visited the nail shop yesterday and received service from Becky. I was told she was the best nail technician at the shop. She greeted me as a new customer and offered suggestions on my color selection. However when I questioned the color wasn't what I expected Becky became irritated. She quickly stated "you picked the color". She walked away speaking in her "foreign language", which is offensive especially when someone is displaying frustration. As a "paying"customer I have the right to change my mind and make changes. However she was adamant to let me know you will pay for changing and then went back to speaking in her language. What happened to "customer service"? Why display an ugly attitude because a customer makes an inquiry as if I'm inconveniencing you even though I'm paying you for a service? I shared my concerns with the manager, Scott. He said he will address with her; however offered no apology Which let me know you really don't appreciate the customer or care about the customer experience. I want to express that I did not appreciate the lack of service or lack of respect that I received. I will not patronize this business ever again. Thankfully, there are many options to choose from. This will not be an option for me EVER AGAIN!!! read more

Every time we go here there is at least one rude person one of us get. But today was the worst! Me, my mom, three of my daughters and my granddaughter went to get our nails done and the lady that done my 6 yr old granddaughter done great. But! The lady that done my 10 yr old daughters nails and toes, named Cindy, was extremely mean and rough with her. The lady spilt my daughters drink, which messed up her nail and then got mad at my daughter and evil eyes her and was extremely rude to her. The lady is the one that spilled it! Had to go through all kinds of stuff to get her to fix it. And she was so mad to fix it. Afterwards she still mean mugged my 10 yr old daughter the rest of the time we were there. I feel if they can't deal with a child they should have someone else do it. It took everything in my power to walk out of that place without going off. And still two of her nails are messed up. I paid but of course I didn't tip her. read more

American Nail Bar - Her thumb nail is messed up. - Nail Salons Near Me - Cedar Hill, Texas

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I receive the worst customer service here that I have ever had in my life at any nail salon. Scott the salon manager was very rude to me once I bought up the situation with one of the nail tech who had done my "pedicure". I had sat in my chair for about 15min handed a drink and was done with a pedicure that at 15 maybe 20min was supposed to last from 30-45 min per Scott the salon manger said to me. Now if I had paid for just polish I understand the 15min service but this cost me $65! He was immediately defensive and asked why did I tip? Which was fair but honestly I was in shocked still and didn't want to cause a sense being it was my FIRST time there also other clients including my sister and cousin who were there for a full set. I went to the car and called the front and Scott was not accommodating when I explained that I was very unhappy about the experience. I asked for the owner name and said I would give them a call mind everyone I RESPECTIVELY didn't want to cause a sense in the place of business so I choose to call instead. This man tells me to call the police because there's nothing he won't do and he won't give a refund! I never asked for a refund just and apologize maybe a gift card to accommodate for the service I did not received which he validated himself. Other techs there thought the nail tech and Scott was wrong and handled the situation poorly. I never raised my voice or used vulgar language towards anyone there, I felt intimidated by him because his demeanor was so cold and basically like so what you gonna do about it? Really wished things were handled differently. IONLY write this because obviously I won't get around to the owner and he is so dramatic for wanting me to call the police because a situation like this could've been handled without intimidation read more

I appreciate the cleanliness & Professionalism but my nail lengths were uneven and the dip was very lumpy & thick. With dip the surface should still be smooth, so I was a little disappointed. read more

To be honest I only came here because my daughter loves the princess chair. Definitely nothing special nor extraordinary. They didn't refill my daughter oj or offer me another coke. Maybe they are just ready to go home. I didn't hate but I don't love it either. read more

American Nail Bar - Nail Salons Near Me - Cedar Hill, Texas

Cute and clean little place. We never wait long for great service. Open a bit later than other nail locations around Cedar Hill so very convenient for busy schedules. read more

I attended the Grand Opening on 4/23/19 a d was very impressed with their services. When I 1st walked in, I was given a business card with a number, the First 50 customers played $10 for dipped nails (value $35). I was then asked to choose the color I wanted for my dipped nails and pedicure. I was invited to help myself to some food while waited for my turn. Within a couple of minutes Lynn (Lin) started on my dipped nails by removing the dip I had previously. I asked her to recommend another color so my nails could stand out and did an amazing job, my nails looked so natural. I really loved them because other places I went the dip was too thick. Only thing I did have to ask for the drink menu because no one had offered me a drink, but I was immediately given my drink a Bay Breeze. Other people around me asked me what drink I had ordered so they could order one too!! Drink was delicious After my nails were done I proceeded to get a Signature Pedicure $35 service includes Cuticle-Nails,Trim,Shape,Buff Smooth, Callus Removed-Sugar Scrub, Mask Hot towel -Paraffin Wax or Hot Stone. I was asked to go sit down by the bar so my nails could get dry but as I was walking my left toe was messed up so immediately it was repaired just had to wait for it to dry up so I could get the clear coat. I left very satisfied and definitely returning! read more

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The salon itself is beautiful. Very nice atmosphere, large TVs, a bar and complimentary drinks. Pedicure was amazing, they include a lot in their basic pedicure that many nail salons don't. However, I'll rate this salon 2 stars only because of the job they did on my hands. I got dip powder with acrylic nails and my nails were already lifting and I needed a fill within a couple of days. When my nails came off, all of my real nails were damaged. I even had green under one of my nails. It's been 3 weeks now and my nails still have not fully healed from this acrylic set. I would not go back to get my hands done ever again. read more

I've come here many times over the years & every time i say it's my last. But this will be my last time.. The pedicures are short & i asked numerous times for her to rub harder or with just any amount of pressure. She dismissed me & kept taking on her headphones. It was the worst pedicure. I barely felt relaxed or massaged and it's $43! Lol And then my little girls were getting pedicures which they were excited about. And the ladies did great but my girls had chosen glow in the dark paint which there is NO sign or anything that they up-charge $5 additional dollars for it. So that was an additional $15 to our cost that i wasn't aware of! And we went to the bathroom & mine & my daughters don't even glow in the dark!!!! So they charged us $10 for NO REASON! And it's paint not gel polish so I'm not sure how you can even justify charging $5 for each person. Especially my 3 year old who's toes are like a dot! I've said it before but i mean it. I will never come here. They use to be great and it's just gotten over priced and the pedicures aren't relaxing or good! I'm so upset. I know it's just $5 extra but it's not told and they just tack it on. There are so many other places.. don't go here! read more

American WAS one of my go-to spots, but to start out they are extremely overpriced. Coming with "complimentary" drinks, the prices are immediately higher than other places. The sets start at $70 but I find myself paying $100 most of the time for sets I'm not completely happy with. Honestly, some of the techs are good, but some are simply careless. Once I got my nails done by a man, he was on the phone the whole time, cut my nails too short and stepped out as he was doing my nails to smoke. Once a woman did my nails and I LOVED them, the price was cheaper than usual. On several occasions this lady has done my nails, a couple times I was pleased but he never applies color acrylic, only paints them and she is extremely overpriced. I'll add pictures, some are ss so sorry read more

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I tried this place for the first time today during their 50% off deal. Came in and received a pedicure with a fill. The pedicure came out to $85 with chipped toe paint and callous left on both my feet. For a simple fill they charged me $50 and did not even do their deal of 50% off one service. I'm very disappointed and now i have to go back to my regular nail salon for them to fix this mess they left me with. Simple the last time i try to try a new business read more

American Nail Bar - Callous - Nail Salons Near Me - Cedar Hill, Texas

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New luxurious nail salon and bar with all the extras. Same prices as regular nail salons but all the essential and extras to make you feel pampered and relaxed. read more

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BAD SERVICE!!!! Bad management!!! My nails broke before a week even got here !!! Smh this place needs help she was rushing with my nails I tried to make the previous post good but oh well it is what it is ! read more

Great place!! Very clean and organized. Friendly, funny staff who are very efficient and knowledgeable. I went for a pedicure and they have many pedicure options and soooooooo many different colors to choose from. PLUS, they give you a drink menu! Pick a drink and it's on the house....THEY HAVE A BAR- DOESN'T GET ANY BETTER THAN THAT! Ruby did a fantastic job on my feet! Definitely my new spot now. read more

Do not recommend, was not worth the price I paid. Plus I was left with little scratches on my feet which now feel like fire! And didn't fully get rid of all the calluses.‍ read more

American Nail Bar - Scratches on feet/ callus - Nail Salons Near Me - Cedar Hill, Texas

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I made an appointment for my 83 year old mother and myself to get pedicures on Saturday morning. We were the first appointments for the day and were greeted warmly at the front door by two gentlemen. One was complimenting my mom on her nice toes (pre pedicure) and was very genuine. We were taken to our pedicure chairs, and they started running water so it would warm up by the time we started our service, and offered us a drink. We both opted for Diet Cokes but their drink menu is extensive. We opted for the Refresh Pedicure which is the basic option. For $26, the service included: Cuticles, nails, trim, shape, buff smooth Callous remover, sugar scrub, hot towel Each of our manicurists were quick and efficient. Instead of searching through bottles of polish like I've done in many salons, they brought us several books filled with artificial nails in every color offered to choose our color. There are 7 different price levels for pedicures and 5 price levels for manicures. I'm looking forward to my next visit so I can try more services. The entire salon was clean, well decorated and comfortable. By the time we left, it was getting busy and I think everyone was enjoying their service too. I think this salon deserves the top score in all categories. read more

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I have been here multiple times and I have a few things to share. Except for the first two times, all of my visits I've had bad experiences. The 20% discount during a be week is nice, but you get what you pay for! I went in in February 2020 and within a day, 2 nails broke. When I went in to get them fixed, they refused to fix them for no charge after I paid over $50 for my set. So I paid for them To be fixed and left upset. A month later, I went in with my daughter and got a new set & a few things happened on this visit. I have the Google Translate App on my phone and set it for the language the nail techs were speaking (after asking them what language they spoke--Vietnamese) and the app was translating what they were saying and she was calling customers "Pigs" and "annoying" & I was shocked to hear what they were saying! I was done and left upset. The next day 3 of my nails came completely off, as if they used cheap acrylic on my nails. I have NEVER had this happen. I went in and they did fix them for free, but a day later, another one completely came off. I will not ever come here again for several reasons ...but mainly, poor service and poor products! read more

American Nail Bar - Nails came completely off the day after getting them done!!!! - Nail Salons Near Me - Cedar Hill, Texas

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I wish you could leave a zero star rating. A. Taun whoever the shitty nail tech is i need to see his license. I asked the manager on duty to give me a new tech he refused. The manager himself was rude and threatened to call the police because i refused to pay for service that wasn't done correctly. I'm going to the board and reporting the manager and the tech. I was disrespected and treated poorly. I will never return to this place. Thank you for wasting my time and money. read more

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