Needed CPR/AED recert and found Action CPR online through a search. Easy website navigation and…read moreeasy sign-up. Arrived at the workshop and the building and door were clearly marked even though a few other participants said they couldn't find it. The building has the sign and address number largely and clearly marked above the entrance door. Plenty of parking and the workshop was very well run. The instructor (I believe her name was Pam) was awesome! Kept the pace moving along and was engaging and knowledgeable and even entertaining. Social distancing and sanitization were followed. Very clear instruction and even some great info for practical purposes that were not in the manual. Great experience and the room setup was bright, comfortable and practical. Be on time as they will not allow you to enter the class if you arrive too late as it disrupts the class and you miss out on the required hours. I highly recommend this company for your CPR/AED cert and recert. Affordable, convenient and great presenter!!

Fantastic place to go for your ACLS. Instructor was very good and put meet at ease with a very…read morepleasant, upbeat attitude.

We needed a defibrillator for an orphanage in the Dominican Republic. I worked with Nancy Marone…read morewho sent me many offers and in the end she and the warehouse manager, Sarena Betancourt, were able to get a beaufiful Zoll AED 3 expedited to us in time for our mission trip.

The price was right! They have convenient times also. It's a woman owned business. It's clean…read moreand orderly. No complaints. Plenty of parking. I called at the last minute and was able to register for a class the next day!

The American Red Cross is more than just blood drives and there are some great volunteer…read moreopportunities available.  I am a volunteer  for disaster services and volunteer recruitment. In these roles, with proper training I am able to deploy to a variety of disasters or other catastrophic events. We've had people deploy to areas such as Puerto Rico after the hurricane,  the midwest after flooding and even here in WNY when a shelter is opened the Red Cross is there to respond. This doesn't apply to just large impact events as the Red Cross will come in and provide assistance after a house fire.  As part of the disaster services team additionally you can train to participate in a variety of community and education opportunities such as Sound the Alarm where applicants get 3 FREE smoke alarms installed in their residence (no requirements) and receive fire safety education. Additionally there are opportunities such as the Pillowcase Project where volunteers come into school and discuss disaster preparedness at a school age appropriate level and provide a pillowcase to the students to help them be better prepared or at the adult level you can be a preparedness educator providing adults and teens with disaster preparedness education that covers topics like natural disasters, manmade disasters and active shooter. You'd be surprised how much supplies you should have on hand to be ready for just a few days.  90% of the work completed by the Red Cross is done by volunteers! That includes a variety of roles well beyond my own experiences above. You can provide administrative assistance in the office,  volunteer for blood services by scheduling appointments and working the check-in table or providing transportation. Furthermore there are fundraising volunteers, volunteer recruitment volunteers and services to the Armed Forces.  If you want to learn more, be a recipient of a service such as Sound the Alarm or interested in becoming more involved and make a difference in your community and beyond I highly recommend you check out: https://www.redcross.org/volunteer/become-a-volunteer.html

Give blood every 56 days... You can save up to three lives with every donation!!!…read more I've been donating my blood since I was 16 years old, even though I needed parental permission at that age. Even before that, I would go with my Dad every time he donated because I thought it was such an easy way to give back. Since moving back to Buffalo, I've been donating as close to every 56 days as I possibly can, in order to maximize the number of lives I could potentially help to save! Have you given blood? Have you helped to save a life? Some blood types are rare, meaning all the more reason that everyone should try to give blood - at least once! I understand giving blood isn't for everyone but I hope people at least try it once before they dismiss it altogether... ...especially because there are such great places to donate in the Buffalo/Western New York area. Whether it's a roaming blood drive or the American Red Cross site on Delaware Avenue, I've never been disappointed giving blood with the Red Cross. When I'm not donating at UB's North Campus, I frequent this National Red Cross. It's clean, there are plenty of snacks, coffee, water, juices, etc. and their hours are wonderful. They're open six days a week now - closed on Wednesdays of all days! I was in and out in less than an hour. Another thing I like about the Red Cross (as an added bonus) is their tokens of appreciation for donating blood. Sometimes they give away t-shirts and sometimes they have monthly raffles such as gift cards for gas. While this review is about donating blood, this Red Cross is home to other opportunities as well - CPR/AED training, disaster relief, and more! Check it out!

I went here few years ago for my ACLS, the instructor was very straightforward and knowledgeable…read more The price was also very reasonable.

This was the most entertaining and informative CPR class I have ever taken. Teresa kept us fully…read moreengaged and participating for 2.5 hours. She got us ready for the next emergency.

Platelet donor. 3rd year in a row I will have 24 successful donations. The crew here at John St…read moreare warm, friendly and professional. They go above and beyond to make you comfy and feel appreciated. Kudos to the entire team!!! Cya tomorrow at 7am!!!

I've had two great experiencing donating blood at this location this year. The staff and volunteers…read morehave always been very friendly.

In January 2024, I woke up in the middle of the night with chest pain and a heart rate too rapid to…read moremeasure. I called 911 and was told paramedics could come and take my vitals. Perinton Ambulance arrived, talked to me at my door for a minute while I was in deep distress, and then told me they could not take my vitals unless I consented to an ambulance ride to the ER. Then, they got back in their rig and waited like an Uber driver while I personally struggled to get dressed to go to the hospital (it was 3am) - completely alone, during a state of terror and pain. But that's not the worst part. 2.5 YEARS later, in late May 2026, I received a call from a debt collector saying I owed an unidentified business $2,300. At first, I thought it was a scam, as my credit is good and my credit app showed zero delinquent accounts or active collection attempts. But after calling them back and providing scary personal information, I learned they were collecting on behalf of Perinton Ambulance! I was shocked - as I had high-quality health insurance coverage then (and now) and my ambulance copay at the time was just $150. In addition, I never received any call, email, or mail from Perinton Ambulance since 2024. The first notice I received was from a debt collector, which could have led to collection or credit consequences - especially since I assumed it was a scam, in this day and age. I had since moved to a new city, and had different health insurance now, so I spent the next hours looking for old paperwork, and waiting on hold with my old insurance company. When they were finally able to confirm my account, they were able to find the claim and told me that their records showed the claim had been processed/paid and that my patient responsibility was only my copay - especially over 2 years later. What transpired next was just as shocking - the helpful health insurance rep offered to call both the debt collector and Perinton Ambulance with me on the line (she was amazing). But the debt collector was of little help - they said I had a right to appeal and would receive an "appeal packet" in the mail within 30 days, wonderful. Then we tried calling Perinton Ambulance. Eventually, a man named Robert called us back, and I am still stunned at what he said. I merged the call with the health insurance rep and Perinton Ambulance, and then I was a witness to an outrageous argument between the health insurance rep and "Robert," who claimed Fidelis had only paid them ~$150 (my copay amount), and when they were unable to attain the charged ~$2,300 from my health insurance - even though they could see that contractually I only had a $150 copay and Fidelis told them in 3 different claim adjustments that I was covered and only owed $150 - they had no choice but to come after the patient for it. The Fidelis rep then proceeded to politely reprimand the ambulance worker, saying that the issue should have been escalated directly with Fidelis through proper channels - not pursued against the patient. A heated back and forth ensued with me just caught in the crossfire, stunned. Fidelis said they would be escalating to their grievance department and filing a complaint with New York State on my behalf. Robert sounded frustrated and said "they'd call me back," and became defensive, and when I interrupted calmly (as I sensed the call was about to end) to ask for his name and phone number, or the name of a manager, the call suddenly disconnected. This whole process took ~3 hours during a work day, looking for old files, and navigating phone calls with old insurance companies, opaque debt collectors, and ambulance companies that don't answer the phone. The medical system in this country is broken, and if you're not killed by a heart problem (terrifying enough as that is), you might feel like you are slowly being killed by the Kafkaesque, dystopian, predatory system we ironically call "healthcare" in this country.

When I was physically assaulted someone else called the ambulance for me. I deliberately refused to…read moreget into their truck because I knew they'd slam me with a bill. What I didn't expect was many months later they would bill me anyway for treatment I never received. They even got my address wrong. It was thanks to my mail lady that I even got their bill. I thought it was scammer impersonating them at first so I called them to confirm. To my surprise they were actually billing me for services I never received. I can say their billing department is simply terrible and bereft of humanity.