DO NOT USE THIS COMPANY!! THEY WILL RIP YOU OFF. They stole my aerator and charged me for a new one. I never got the new aerator. I have called them several times and they don't answer or call back. DO NOT USE THIS COMPANY!!! read more

The first pump out was fine. Their communication and honesty went way downhill after I called again for subsequent pump outs. I don't recommend this company. read more

My security cameras caught them coming on my property without any request or authorization and they stole my aerator. I checked security cameras after my septic tank aerator aerator disappeared and they sneaked in from the forest area near my property. They took the electric cord that went with it, too. When I phoned them to ask about it, one of the owner brothers said "we probably did take it." I spoke with the other owner brother to ask for my aerator back, and he said it was beyond repair and they tossed it on their pile of scrap metal. They took it and tossed it without notifying me and without my permission. I said I wanted the unfixable aerator returned at once. I did not ask them to take it nor give them permission to come on my property. That is why they did this after dark as caught on my security camera. They never returned my aerator to me. Do not hire or trust this company because they charged $750 for a pump out of the smallest septic tank after only 2 years since last pump out and stole my aerator. read more

Spoke to owner last week and he said he could come over today (Tue. 30JAN2024). Spoke to owner again this morning and he promised and reassured me he would come to my home in order to pump out my septic tank. Owner promised to call me approximately one hour before he would come over. Unfortunately, it is now 5:30 pm and he never came over. Owner refusing to respond to multiple text messages. Owner refusing to answer his phone. Owner refusing to return my voicemails. Owner "ghosted" me and abandoned his promise that he would show up today in order to pump out my septic tank. This is not a good way to run any business. Happy customers tell 3-5 of their closest friends & relatives. However, unhappy customers share their experience with ten or more friends and relatives. I spent 30 years in the U.S. Army. I expect business owners to follow through on their commitments & promises. Is this too much to ask? The owner could have called and asked to come another day if he was running behind. Unfortunately, the owner has cut off all attempts at communicating with him. I am not the person that promised to come today, the owner is the one who promised. As a matter of fact, when I spoke to him last week, he was willing to come yesterday, however, I was at a funeral and he would not come on Monday (yesterday). The owner is the person that promised to pump out my septic tank today, not me. The owner promised to call me before he came over today, not me. I am answering my phone calls and text messages but unfortunately, the owner is not making any attempts at all to communicate with me. What should I do? read more

Good professional service, came when they said, and did what they were supposed to do. Very pleased with there service, would recomend