Came over to Andover in a flash to look at Air Conditioner. We had called another company and they…read morecouldn't come over for 6 days! We are elderly people and 95+ temperatures would have been tough. Jay was considerate and professional! Work done in 1 1/2 hours,Thnak you Barb& Wayne Schlueter

We had been with ball for 29 years. Installed a new pricey unit two years ago and it completely…read morefailed. Was given a runaround by this new owner named J who claims he's really not the owner but he actually is and I think he's also the receptionist and the technician. He he's nice enough, but absolutely everything that comes out of his mouth you cannot trust. He never showed up for his first appointment and did not even call and I called the next day and said where are you and then he decided to show up. He took two hours to try to diagnose a compressor problem. He does not return phone calls, and he lies about who is still working for the company and about people who left the company saying that they retired when they in fact have not. One lie after another and now we are going to have to pay labor to fix a two year-old expensive unit so much for the warranty and standing behind your business. I wouldn't want them out even if it was free though because I don't think they know a thing that they're doing.

Excellent electrical work! On time and on budget. We appreciate the help with our breaker box and…read moreoutlets also.

We had our bi-annual furnace/heat pump service performed today. This was the first time we had…read moreJack as the service technician. He did an indepth review of all the systems, both inside and out. Professional and polite throughout the entire time, he patiently answered questions and explained what he was doing. In addition, he was also training an intern so it was fascinating to hear him explain things during the checkup to the intern, he a good teacher. We have relied on Fahnestock for our HVAC, plumbing and electric for over 15 years, and true to every visit we have had, they have outstanding employees, we can add Jack to the list.

My family have used Creekmore since the 1960's. My parents used them for their house and our…read morerentals. Now I still use the on my folks home, my home and the rentals. Last year I did a complete remodel of my home and they took care of me. I moved the washer and dryer to a new location, re-plumbed the kitchen and the bathroom. My house is particularly challenging as it has a concrete slab foundation. After we took out the tub for a walk in shower we also had to put a new spigot out in the garage as the plumbing had previously been located under the tub. As with anyone, we have had a couple of glitches and mistakes, but Creekmore always works with me to make it right. Their customer service is excellent and their pricing is decent. One time I tried a different plumber due to timing when Creekmore was fully booked. They were a major hassle and they tried to charge me $650 to clean out the drain on my bathroom sink and tub. They said that their tool might get broken so I had to pay for that. It took them four hours to do something Creekmore had done in less than one before. I had a friend open the house for them. They even had me take off from work to go get a faucet in case they broke mine. Their cost was highway robbery. Then they didn't need it and I had to return it! I negotiated them down to $425, but still felt overcharged. I won't state their name but they are known as the Punctual Plumbers. I have never had any other company charge replacement cost of a tool that "might", but didn't get broken. Tools are a cost of doing business to everyone else. Creekmore would have charged one hour as they did before for the same sink and tub, which was less than a quarter of what I paid the other guys. They work great with my tenants. I give them their phone number to schedule work with. My tenants think they're awesome. We even have a busted pipe when a tenant used a hose in below freezing conditions. I braced for a huge bill. It was only $147! They only charged what needed fixed. Creekmore is awesome. No wonder they have been in business since 1948. We trust them in our homes whether we're there or not. Never had a reason not to. Great company!

They showed up and performed the work efficiently. The bill was about half the original estimate…read moredue to completing it quickly

Very kind and helpful. They were able to come over quickly to help and answered any questions I…read morehad. Definitely recommend.

I highly recommend this company. I had a clatter in my…read moreductwork that has been driving me crazy for a while now. Mike came out and worked for an hour and a half to track it down. He was methodical in looking at everything until he discovered where it was coming from. It was the back side of a damper where the hole was larger than the pivot stem which allowed caused the damper to rattle around.

It says five star service and they aren't kidding! We got Ethan and the guy knows his air…read moreconditioners. Yes he did the air filter replacement, thermostat and unit coolability checks, but then I had 5 years of cotton wood dirt that was caked on so thick around the cooling fins it's amazing my hvac cooled anything! Now my unit doesn't run all the time but my home is just as comfortable. So I got excellent service but I also got a reduced electric bill a longer lifetime for my hvac. Excellent job Ethan at Bryan's Heating and Air Conditioning. Talk about "coolability"!!!!

I have been using Bryan's for close to 20 years and they've always been so great to work with. Very…read morereliable. Ethan is very efficient and professional.

Good and knowledgeable. Worked hard and made sure I got what I needed fixed, fixed. I will be…read morecalling on him again.

Tricky problem with furnace. Roth showed up on time, carefully evaluated & located bad part…read more Getting the right part took several days, as expected. Expensive part; reasonable labor charge. Heat is back on and all is well.

I signed up for their service plan several years ago. They call me twice a year to schedule a…read moreservice call. They always come when they say they will. They give me a reduced rate on these service calls. They are always kind, courteous and helpful. What more could I ask for?

Technician was very knowledgeable and professional. They are working with my home warranty company…read moreand replacing the water heater!! Would definitely recommend them! LeeAnn M

Refused to fill a sink hole they caused. Bad customer service after they were paid.read more