I have gotten continual run-around from this company, including being lied to twice by customer representatives. You cannot contact a rep in the US. I was told I would get a refund when we first got the account set up. The last person I spoke with (Phillipines) told me she just processed it and I should receive a check in the mail for ~$100. I called to follow up today and, surprise, surprise, no such payment was ever issued. Some of these outsourced companies have systemic lying and brush off, which the empolyees are masters of. Oh, and, of course, the US contact number doesn't go through (nor the local office number) - plus they won't put you through to a supervisor. Total dishonesty. read more

We purchased a home and it was in the wintertime. The tank was almost empty, so we called Amerigas to have it filled. No one showed up to fill it and it went empty so we called Ed Stab propane. They were out with a new tank the next day. They switched out the tanks and we haven't had any problems with them keeping propane in the tank. This all happened in January of 2021. It is now June 2021 and the empty tank is still in our yard. We have called them on 10 different occasions, and they had 10 different excuses why they haven't pick up the tank. I would never deal with them again. Ed Stab propane is happy to take care of you. read more

I would give less than 1 star if possible. Bought a house and started service with Amerigas. The previous owner refused to pay the bill for propane they delivered 6 days prior to close of escrow, before we even had an account with them. Now 2 1/2 months later they want us to pay for the delivery they made before we even owned the house! Seller never mentioned anything in escrow and never notified them of the pending sale as he was bound to do under his agreement with them. Horrible customer service and we will discontinue service as soon as our year is up so they can't charge an early termination fee. Read your agreement VERY CAREFULLY before doing any business with them! read more

i am a traveling respiratory therapist, i am currently in susanville california. i live in a travel trailer and had to get propane for heat. i called amerigas, as they were recommended to me. i was quoted $2.09 per gallon on my contract, they filled my tank to 80% and it was over $200. the 2nd time they came, they filled it with 32 gallons and then charged me 50% more at $3.09 a gallon. thinking this was just a error i called to ask them to fix the mistake so i could pay for my bill. i was informed that the $2.09 was only on the first fill up. i was shocked that they would increase the price by 50% and not once was i informed that my contract would not be honored. sad what california does to it's people. read more