Nice staff, clean office, had a great experience would recommend to anyone looking for a primary…read morecare doctor or as a walk in for a sick visit.

The absolute worst general practitioner I've ever been to. Once they didn't cancel and I showed up…read moreat 8:30 and they weren't there. I was throwing up for years and the nurse kept playing doctor instead of referring me to a GI doctor. I had to go to a different doctor to get a referral to the Mayo Clinic, for which my symptoms were serious enough for a 3 week admission. Now they abruptly cut off refilling one of my prescriptions with no warning and didn't call it in temporarily despite the fact that I had made an appointment. I will be finding a new GP.

Neurologist ....only been once so far. So far, so good. My husband goes once a month to a ALZ…read moresupport group meeting. He has no complaints.

She is a great DR that listens and give great advice. She is never in any rush to end the…read moreappointment.

I have been seeing the nurse practitioner in his office, Camille Cabrol and she is wonderful. She…read moretook her time at every office visit and addressed any concern that I might have had. She is very compassionate and listens to you. I would highly recommend her.

We had to leave the practice because we couldn't get ahold of anyone when we need to. It doesn't…read morematter if it is an appointment, nurse or billing. We have excellent insurance and have never had a denial. We received a $200 bill for a Telehealth follow up after hospital stay. I have called billing, in Tennessee 7 times. I left a message once and asked them to check the diagnosis code the Doctor used. The additional 6 times I held for 18-22 minutes and just when you think you are going to be transferred to a person, clink, the end. Of course, we tried to get into dr before hospital visit, visited an unrelated walk in twice, over two days for treatment and then the hospital stay. The office was called over three days, with no response until the 2nd voicemail the 3rd day. Dr Luis Casonava is a caring, knowledgeable doctor, who takes the time to listen to his patients. His nurse is great. His office staff while in the office are all pleasant. The problem seems to be not enough office staff to answer phones, check in patients, make appointments and check patients out. I was told this by office staff. The problem seems to be a billing department in Tennessee, where you can't get ahold of anyone. Bayfront Health Medical Group owns the practice now.

Been a patient here for several years. I had a scheduled appointment with a specific PA, I made it…read more2 months ago. I showed up on time. Sat in the lobby for almost an hour past my appointment time while they helped at least a half dozen people who had walked in after me. At about 10:15 AM, I got an email telling me my appointment was cancelled and that I'd need to reschedule, WHILE I SAT IN THE WAITING ROOM. I am going to skip the details, other than to say I never saw my PA, she was AWOL from the practice, one person telling me she was scheduled off, the other telling me she didn't work there and never had. Dr. was not available - out of the office until October. Office manager was not available - hadn't come to work yet, at 10AM. If there was a way to give negative stars, I'd be doing that right now. Already found a new practice to see, they're finding time to fit me in Monday.

Easy access, great service and reliable nurses. Turn around on callbacks is amazing. They have a…read moreprovider available for walk-ins and you can also schedule appointments. I find it very convenient.

By far the best doctors office in the area. Always punctual - friendly and absolutely professional…read more I've been seeing them for thyroid care and they have a wealth of knowledge. Wouldn't go anywhere else. ​

My wife and I just move from Inverness to Port Charlotte. We were looking for a good PCP Doctor in…read morethe area. Our friends suggested premier health plus so we decided to go there. My wife was seen by doctor jerry, and was very happy with him and his office staff. He set her up to get blood work and she and he gave her the results as soon as received them. I would recommend them to everyone. You can't go wrong with premiere plus and doctor jerry and staff.

I went to Dr. Story when I was bitten by a dog on November 11, 2021! I was given a tetanus shot…read morewhich was necessary. I was sent several bills for this visit. I spoke to Medicare and was told that it was covered under Medicare Part B because it was medically necessary since I was bitten by a dog. I sent Dr. Story's office an email and asked them to resubmit the bill with the correct diagnosis code. Dr. Story called me and told me that it wasn't covered and I needed to pay the bill of $92.18 which I paid immediately. He told me that he would give me the documentation if I wanted to resubmit the bill. That hasn't happened even after two written letters to his office. No one even calls or writes me back. I don't understand since it was such a simple thing to do!!! Needless to say, I am disappointed in the way this has been handled. I am out the $92.18!! So beware if you have an insurance problem!!

Dr. Story is really a great doctor. I've been going to him for over five years and I have always…read morefound him to be caring, innovative in treating my medical problems and a really pleasant doctor. I wouldn't even consider a different Internist. The staff is friendly and easy to work with. One time I lost one of my medications and they worked into the weekend trying to find a pharmacy to fill my prescription early. I'm very happy with Dr. Story and his staff.