Today June 15 2020 NH PHASE 2 Covid. We can now eat in restaurants but need a mask on the exam…read moretable at a Dr. office! This practice should tell you when making an appointment that you're required to wear a mask at all times during your visit. After checking in, getting temperature taken (not told what it was) and asked if I've traveled outside of Maine, NH or VT in the last 14 days I was brought back to a room. She then asked me to keep a face mask on. I questioned why I need to wear it in the exam room (I have asthma and severe anxiety when face is covered). She said it was mandatory and would go check with Rachel (NP) to see if they would still see me. She sent Laura (office manager) in to talk about wearing the face mask in the room, said I swore at the nurse and it would be best to just go to urgent care. Extremely unprofessional. As I was leaving Dr Collins (known for 30+ years) was in the hallway and I had a brief discussion about what had just happened in his office and was there to have my ears checked. He had given me a prescription (antibiotic) in April while out of state. Ear pain is back and so am I. He could've taken me in and checked my ears. Instead, told me Rachel is still on the phone (40 minutes after 11am appointment time) and to call in if I'd like a prescription refill. I've had severe dizziness and and vertigo for 2 months, never had an ear infection and my grandfather died of brain cancer. Wow, thanks Doc.

I met with my new PCP Alex Jones. He is awesome! He listens and is kind and respectful and he…read moreknows his stuff. Great bedside manner. Would highly recommend him to anyone!

With the takeover off CMC by HCA in 2025, all services at this location were closed at the end of…read moreOctober 2025. Granite State Internal Medicine, the Pediatrics office, and CMC Outpatient lab at this location are now all closed.

Welcoming.. doctors listened and spoke directly as to what test would be recommended to take and…read moreget current info. No assumptions just get the facts. Advised options for next steps... choices. Treated as an adult not as a kid. Paperwork is killing me to get it changed to this office. But that's insurance these days.

I'm a 65 years old man who hasn't been to the doctor for a cold/ sinus issue in years!!…read moreWas supposed to be seen by a NP Daniel, but was seen by her trainee who determined I did not need antibiotic after bad sinus pain and discharge for 2 weeks. Daniel concurred with the trainee diagnosis and they completely wasted my time. I am leaving on vacation and they just said call on Friday if you still feel bad.

This review is of the office management at this practice, not the doctors or medical care. Waited…read more40 minutes in the room with no updates from staff on the doctor running behind. Expressed my concerns to the front desk who lacked any interest and was dismissive, offering excuses instead of an apology or accountability for a doctor that is known to run behind. Office management should be more proactive and allot larger appointment segments for doctors who frequently run behind or schedule less patients. Office management needs customer service training. Practice should consider informing patients upon arrival of the doctors schedule for transparency and setting expectations for wait time or proactively offer to reschedule if running past a certain time.

Small office but Dr Lisa has a Hugh heart for her patients. She is not hurried to get you out of…read moreher office instead, she takes the time to care for you as a person and not just a number in the medical system. She makes you feel comfortable, heard and respected and these are wonderful traits of a good doctor and person. She's excellent in following up with patients needs, referrals as well as checking in on patients. I highly recommend her to any one who needs a caring doctor.

From the owner: PriorityDirectMED is a primary and urgent care clinic located in Bedford, New Hampshire, dedicated…read moreto providing accessible, high-quality medical services that are both convenient and cost-effective. They offer a comprehensive range of services, including routine check-ups, urgent care, DOT exams, weight loss programs, STI testing and treatment, and sports physicals. PriorityDirectMED accepts major insurance plans like Anthem Blue Cross Blue Shield, Aetna, and Cigna, catering to both members and non-members. Their commitment to short wait times, personalized care, and a patient-first approach makes them a standout choice for families and individuals seeking comprehensive healthcare services in the Bedford area. What sets PriorityDirectMED apart is its unique membership model. For an annual fee of $599, members receive unlimited primary and urgent care appointments with no co-pays, access to same-day appointments, extended hours, and on-site lab services at no extra charge. This model eliminates the need for insurance interference, providing direct access to healthcare providers.

minimally invasive surgery center was a great experience, from signing in, all the nurses are…read moregreat, love dr. jeffrey

This office is trash! Avoid at all cost. The front desk is completely useless and will not call you…read moreback or answer calls. Unnecessary MRIs and X-rays so that they can bill you more. THE WORST TEAM IN MEDICAL HISTORY. This place is a complete disaster and very unprofessional. You have a better chance finding a leprechaun before you find a professional here. Avoid Dr. Dressler and his "insurance companies have a lot of red tape so blah blah blah" speech. It's all bs. I was referred in January and it's now July and they still haven't scheduled an appointment. I even called them today and they don't even have my records. I've initiated everything and cross communicated everything from insurance to the doctor office and vice versa. I'm the patient...I don't work here...what the hell are they doing in there? Jeeeezuz