I hired this firm back in December of 2021 for a tax issue I was having. There was an initial…read moreissue after I paid them, as I had sent them (as requested) personal information and my tax returns that went "missing". They never found them and I had to send them again, of which I had my husband hand deliver. They asked me to send subsequent information, which I did. I even sat on the phone and discussed it with their Admin. I received "statements" from them but no other communication from them other than that. No emails, phone calls, no standard mail. I admittedly did not keep on top of it as I should have, but in our initial meeting, the accountant Mr. Hagan told me that the IRS was extremely backed up, and this was reiterated to me by the media. I run my own company and have 3 children, one of them is special needs, and home full time, so I am needless to say, very busy. I take full responsibility for the fact that I did not check in with them but believed that if there was an issue, they would have contacted me. Today, it came to mind and I sent an email to inquire as to my case's status. I was shocked when I received the following response: **** Jennifer, After multiple attempts to get the required deduction information from you with no result, Mr. Hagan reluctantly had to close out this case. He applied the initial prepayment outlined below toward the work that was already done and then wrote off all the remaining time that he had in the case that was over what you had originally paid. We hope you understand that we can not keep a case open when we can not get the required information from a taxpayer to properly prepare and file a return. ***** There were no requests for any additional information other than the one that I responded to and called and went over with their admin as stated above. There is no communication other than what was stated as I keep all emails, phone records, texts, and communication for EXACTLY this reason. What "work" was done? If they did not have any information as they claim, then what "time" or "work" was invested?? How can you do any work if you have nothing as they claim? If they "closed" out my case, why did they not return the documents they had received? Why was their no "final" statement sent via mail or email? Their claims are clearly not true and they are attempting to shift the blame for their mishandling of my case. I have only 2 statements that they ever sent me, one from April 2022 and June 2022 - both state that I had paid $500 but there is no deduction for any work done. The June statement is the last communication I had from them. So not only is personal and private information of mine "lost", but they are now claiming work that they did not do and trying to shift blame and taking money for services they never did. That is extremely dishonest and shows a lack of integrity. I DO NOT recommend Hagan, Johnson, and Associates for business or personal taxes and I will be filing complaints with the Better Business Bureau, The State Attorney General, and the Georgia State Board of Accountancy.

Professional and much needed for any personal or business needs. I met with Rodney and he gave me…read morea great presentation and he didn't use the hourly wage to go slow he really did what he said he would and helped me tremendously. I will suggest them for any small to big company for all financial and professional guidance .

I wish I had read reviews on Rodney Mason, Guaranteed Rate prior to deciding to give him my…read morebusiness. Rude, caddy, condescending, and unprofessional. He obviously makes loads of money and does not need repeat or referral business. After his all caps, highlighted in red and twice increased font size reply to my email requesting clarity - I chose to take my business elsewhere. After all, there are many loan officers in Atlanta who appreciate their clients or at least can pretend they do. Customer Care: Please review the 4 emails previously sent between loan officer Rodney Mason and myself. As you can see, I ask for a withdraw on several occasions with no response. After I inquired on current % rate(s) I was then sent numerous emails from two employees demanding I pay the loan/appraisal fee ($825.00) prior to 10 day due diligence period ending and or the contract to go "binding". I let both loan officers know that the home inspection had not been completed and the HUD inspector had not been out either. He lied and mis-represented, explaining I needed to pay prior immediately prior to the loan going to underwriting. I did so with hesitation, and expressed so via email. This loan has been requested to be withdrawn in writing, via txt, and by phone days ago. This loan should not still be active in your system nor should Guaranteed Rate still be holding $825.00 for an appraisal that was never ordered for a contract that never went binding. Still waiting a response.

Ask LOTS of questions and make sure you get qualified for an amount within your desired range…read morebefore you shell out one red cent. Rodney received ALL of our documentation and still never gave us a "yea or nay" of qualification. That didn't stop him from having us get started (an out of pocket payment of $400) with the 203K consultant of his choice. I stopped working with him at that point, because we were told we had to pay for even MORE services OUT OF POCKET before the loan could be approved - - all before knowing if we even QUALIFIED! Find someone who cares about you & your money. P.S. - this is my second review. SOMEBODY had my first review flagged & removed by Yelp, claiming I did not give enough detail. Is THIS enough detail?

I switched from progressive, I was with them for many years but Gabe helped me save $200 a month!…read moreHow could I say no to that! Gabe was very kind and respectful, the whole experience with him was very easy. I recommend!!!

Working with Dave to secure auto and homeowners insurance policies was effortless. Dave was…read moreextremely responsive throughout the process. He even advised us of ways to save money while maintaining the level coverage we desired. I would highly recommend Dave Grant!

We have been working with Sam Levy and team going on 15 years. There is none better than this…read moregroup of folks. They really deserve 10 stars.

The professionals at Levy Tax do a good job of preparing tax returns, but are not responsive to…read morevoicemails and emails. This is harmful because it could cost you money and time. During the year, important things come up like: -changing employers and needing tax advice -end of year questions to help lower your taxable base -questions which require a time sensitive response -compensation package changes which cause RSU changes, and needing to know the answer, but chances are you'll be unable to get a response from the accountant about the question If you experience or "may experience" any of the above, this is Not the firm for you. You will be frustrated and may make costly mistakes because you can't reach your accountant with questions. You will be stressed out because your open window is closing and you can't reach your accountant. If you are accustomed to submitting information using a secure portal, the software Levy uses is glitchy and they do not know how to troubleshoot issues. If you'd like to shun modern technology to deliver everything in paper this is your firm.

Nathan came out to look at the job as scheduled, gave me a day and time for the crew to come out,…read morethey showed up on time, did their work quickly and cleaned up after themselves. They were pleasant and friendly too. And the price was fair. A nice experience all around.

I highly recommend Micah Porter at Minerva Planning Group. He is kind and knowledgeable, and he…read morehas helped us tremendously with our financial planning. He really listens to his clients and is great at explaining complex information so that you can easily understand it.

Minerva Planning Group's team is very personable, which is unusual in the Financial Services…read moreindustry. Micah is sharp and always accessible for a brief call and responsive to emails. I highly recommend this financial advising group to anyone looking for personal attention.

Russ went above and beyond in helping me. He is sharp as a tack, organized and really knows his…read morestuff. I highly recommend him.

Russ is incredible. Not sure I can put it into words. If you have the opportunity, hands down you…read moreshould work with him!! Russ, thank you for all of your help!

Gaynes Financial has been making money for me for about 18 to 20 years…read more I ask them to protect me and make sure we all make money. Always GREAT people to help me. 5 STAR RATING from me!!!!!