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Amy Ciappetta - RE/MAX

5.0 (3 reviews)
Open • 8:00 am - 11:00 pm

Services - Amy Ciappetta - RE/MAX

Buyer's agent

Listing agent

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Rudy & Diane Aversano Associate Brokers - RE/MAX Best

Rudy & Diane Aversano Associate Brokers - RE/MAX Best

(7 reviews)

I had one of the worst experiences I have ever encountered renting a property with them…read more The initial meeting was great, we signed a lease for one year with a verbal of two or more, wanting a place to start out with my young family. We were only able to view the house once before moving in, I have two kids under two and was newly postpartum. Shortly after moving in we learned there was a cockroach infestation (not disclosed). Not only that but we were told the house was cleaned before moving in, to then find out while moving in, it was not. Not soon after that we realized a leak in the basement. We worked to point out these issues and try and fix them because we already moved our family in, in a difficult market and we were just exhausted. We painted, we cleaned, we gardened, all to try and make best of the situation. After 4 short months of living there and starting to feel settled they decided to sell the house. We understood it was there business, so we worked to try and move. We received calls and texts daily about when we were getting out and people needing to view the home. While I am a new mom of two. Trying to move in the dead of winter was also a task, but we were trying even though we had a binding lease. We finally found a place, of someone we trusted as they were closing on a new house. Diane, after we agreed to move, then promised us she would help alleviate the costs of moving since we were having to shell out so much to accommodate. The house was still in closing, so we moved all our things out a few short weeks past her timeline but well before the lease agreement. We couldn't control the speed of the close and didn't want to get screwed over again by someone we didn't know. She called and said she would keep the agreement but on the day of handing in the keys, of a spotless, empty home of hers, she decided to not give us what was said once she had the keys. I should have been smarter, yes I should have checked these things but we really wanted to find a nice place for our girls to grow up in while 9 months pregnant. I could go on with so many details and receipts but simply put they do not keep their word, are not trustworthy and simply couldn't care less about the quality of their business. After the fact I did more research of which this was confirmed from other sources. Rudy was also not kind, very dismissive and rude. I am not looking for sympathy, because I should have known, but if it can prevent or help a family from stress, and hardship, like we went through, I hope to help.

Terrible Place - never again would i walk into this place…read more.. service on phone is a joke and they are]a bad real estate company... We were good buyers and they have no idea what the homes for sale are around their own town...The agent was inexpereinced

The Agency - New York - TYLER WHITMAN | tyler@theagencyre.com

The Agency - New York

(311 reviews)

Greenwich Village

As first-time homebuyers, working with Roman Trevino was perhaps the best decision we could have…read moremade for this overwhelming process. He is, without a doubt, the most patient, knowledgeable, and detail-oriented realtor I've ever worked with (and just a lovely person to boot). Roman took the time to truly understand what we were looking for and worked tirelessly to ensure that every option aligned with our needs. He made us feel comfortable and confident at every step - always listening, answering questions with care, and offering practical advice when viewing apartments. When we finally found *our* apartment, he was with us every step of the way, helping us assemble an outstanding team of professionals who made the process seamless. He expertly managed the complex coop application, ensuring that we felt completely organized and prepared at each stage. Having him in our corner when we encountered roadblocks or issues, made the overwhelming moments feel far more manageable. We are incredibly grateful for his guidance in helping us find our forever home and for the team he built around us. I wholeheartedly recommend Roman to anyone searching for an apartment or home (and have already done so multiple times). Do yourself a favor--work with Roman!

Working with Laura Merrill was such a pleasure. She helped us get 100% ready with our application…read moredocuments before even beginning our tours so that we could be ready to go when the time came to apply. She was responsive and gave great advice. Highly recommend reaching out to her if you're starting your apartment search!

Amy Ciappetta - RE/MAX - realestateagents - Updated June 2026

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