I've had bad experience with Kit Custer buying investment property…read more - I over paid on a property which isn't a good income investment compare to area. - she failed to verify repairs which I asked for the seller to do - she failed to get lease and deposit from previous owners for rent back - she failed to find tenants and didn't suggest anything to get it rented. I also had bad experience with Danielle McCandless. - She didn't point out issues with property - She didn't find out answers to questions I had regarding property

Kit was unhelpful and did not listen to what I was looking for. She didn't seem to know what was…read moregoing on. So bizarre...I don't recommend.

Working with Heather was a great experience. She was knowledgeable about all my questions, was very…read morequick to respond, and fought for me throughout the process. She made my first home/rental purchase much smoother than expected and went above my expectations from the start. I would highly recommend her to anyone looking to buy or sell for personal or business reasons.

We worked with Heather to buy a house in 2024. We were coming from out of state and she went way…read moreabove and beyond. Very responsive and willing to answer any questions we had. This is the 5th house we've purchased and she is by far the best agent we've worked with. Anytime someone needed to be contacted, she was on it. She set up everything and we barely had to do anything. Made relocating so much easier. Even after closing she was helping us with issues. Would 100% recommend Heather Dimitrov. Won't find a harder working agent. Update: Used Heather to buy our first income property in 2025 and again, she was amazing! Worked very hard for us and showed us numerous properties. Would still 100% recommend her!

Chris and Jen are amazing!! Their knowledge, insight, and honesty was invaluable. Working with an…read moreexclusive buyer's agent vs a "normal" realtor or broker was a completely different and MUCH better process: no pressure and we knew they were on our team. Absolutely wonderful experience from start to finish and we adore our new home!!!

LOVE MY NEW HOUSE! Robin was extremely professional but more importantly...helpful in the purchase…read moreof our new home! She took the stress and worry out of the buying process. If you are looking to buy or sell she is the person you need on your side.

My husband and I were fortunate to have Kelly Folden help us through the process of finding our…read morecondo. When we first met her, in her lovely offices, she took the time to explain the process and to learn our needs and preferences, which made us comfortable with her knowledge, guidance and patience. Kelly was very accessible and flexible, often showing us properties at a moment's notice. And, during the showing, in addition to providing property details, she offered useful tips and advice about possible design and/or decor improvements to fit our tastes. Throughout the process we knew Kelly had our best interests in mind. We would gladly recommend her to family and friends because she made the house hunting process a very pleasant and fast process.

Fantastic realtors! Jessica has been such a patient realtor during our time of transition. We can't…read morewait to work with her in the future!

I wish I could say that I enjoyed working with this company but I did not. First, they charge you a…read more$250 realtor's transaction fee, which they sneak into a contract that you sign and do not explicitly explain or otherwise point out to you. Yes, this is on top of their commission (which my agent didn't really earn as I chose the house myself and came to him saying "I want to buy this house"). While these fees are becoming more and more common, there are *many* realtors who don't charge then to the buyer and unless you feel so strongly you need to work with this company, which I don't recommend even if there was no fee, you should find another one of the hundreds of agents in the Cleveland area. My agent was Brian, and to skip to the point he made several inappropriate comments about my body and maybe one lewd suggestion(?) while we were in house alone together when I was looking to buy it. When I brought this up and asked for an apology he said he was "sorry if I was offended" or something to that effect...which isn't an apology. I'm taking the time to write and share this because I want to make sure another woman doesn't have this experience with Brian. What is with men who think that they can comment on a woman's body? It's so highly inappropriate and uncomfortable. Otherwise, even if you are a man, I don't recommend Brian. When I asked him if he could hear the dogs barking in the backyard when we were in the house (which you clearly can) he said no...aka a liar who just wants a sale because he lost his other job. Also, I contacted him asking about the final walkthrough time and him getting that set up with the seller's agent, and he said he hadn't thought that was necessary so he hadn't arranged one. This is unheard of, this isn't the agent's call as to whether or not there should be a final walkthrough, it's a right of the buyer and up to the buyer. I then asked why he thought that and if he had followed up with the seller's agent to make sure that the sellers fixed the one thing I had asked for and he said he didn't. He then did follow up, but it seems very silly he was discouraging me from a final walkthrough and wasn't staying in contact with the other agent. This was one of the many things I had to stay on top of for him to do, even though he had it pretty easy in my case as I had a 20% traditional loan offer and again, had already picked out the house. So he didn't need to do much to "earn" his commission but never really did anything without me having to follow-up. There are many similar type things that happened. Finally, this agency recommends a lender that is horrible (mostly one star reviews on Yelp) and they did an awful job. Instead of helping me with the lender he recommended when the lender was doing incorrect things (e.g. added points without even telling me, got the earnest wrong in the contract by $1000), he was always making excuses for the lender by saying they were busy right now with low interest rates and everyone wanting to refinance. This was less than helpful and a bit unprofessional when these were basic, and pretty serious, mistakes the lender was making. It felt like the good ol boy club where they were both making excuses for each other instead of actually just doing their jobs. Needless to say, although I got the house, the whole process was a lot more stressful, painful, and quite frankly more inappropriate than it needed to be. If I didn't have my mother for guidance to know what Brian *should* be doing and providing me with I would have been very lost and missing important things about the biggest purchase of my life. I strongly urge you to pass.

Erin Chappelle is one of the VERY best real estate (realtor) agents I have ever transacted business…read morewith. She just sold my wife's home in Ohio (my honey baby moved from Ohio to Cali with me 3 yrs. ago ). This was my 28th real estate transaction so needless to so say, I have seen the good, bad, and the ugly. Erin was GREAT (and that is a total understatement). She's AWESOME...Period! BTW- I don't have time to write reviews here on Yelp, but let me say this; please, if you come across someone who deserves more than just a "Yelp" review -write a flipping Yelp review on them. These people/companies deserve it!!! Erin goes way past the extra mile. I never left my home in Monterey, California, at any time during the transaction. She ran all over the place to close the deal for us (to the city, to the title company (and set up the escrow in Cali so we could sign docs), to meet my tenants, to meet with inspectors at the property, she had excellent repairs folks at her fingertips (i.e., when the bank wanted electrical and plumbing fixed prior to funding/closing), etc.). Wheeew!.... That was a mouth full. She was there every step of the way. And she made it so we received over $10K more than I ever thought we would at closing (yep it was a nice house and she did not sell it cheap [She got us ALL the money on that one]). She was spot on with market values and her market strategy, and more...when all's I ever wanted to do was dump the fringing house and get it off our books. From the first day I called her to the day we closed; was only 67days, from listing the house, showing the house, etc., etc., etc. and did I mention she got us an EXTRA $10K plus ;-).... Yes, I am ecstatic and delighted. We LOVE YOU, ERIN!!!! Background: I interviewed four other local companies (realtors) in the Lorain, Ohio area before I found Erin and the other companies were a bit flaky and/or just not as professional as I would have expected/liked. In any event, Erin was my 5th call, and in speaking with her .... I knew then ... I had found my person! Most importantly, Erin knows the housing market in Ohio.... like the back of her hand. She was professional at every step of the way, and my wife and I can't thank her enough. We do, however, still have six bottles of nice California wine we are sending out to her soon as I promised. If you are selling your house in Ohio - there's just ONE CALL YOU NEED TO MAKE - CALL Erin. If you are as lucky like we were, she'll work with you too. I swear, does this woman ever sleep. She was on it - like 24/7.

There are not enough words to express how amazing Erin is! She made the house buying process for…read moreout of state buyers as stress free as possible. She was so responsive, helpful, knowledgeable, and kind throughout the entire process. We are so happy that Erin was our realtor and so fortunate to have gotten to work with her.

Sherri has been our realtor for 30 years now. She's an absolute professional. She is focused and…read moreno-nonsense. Our entire family appreciates her hard work. You can't go wrong with her as your agent.

Sherri knows the area and, she knows the market. She gave strategic advice on pricing and timing…read more She is well connected with local companies that were able to work on the house and to fill county requirements before the sale. The showings were full. The home sold for well over the asking price. The communication with Sherri was excellent-- email, text and conference calls. Highly recommend!!!

"Top-tier real estate agent!"…read more A family member recommended Angie Lopez to me, and I couldn't be happier with the experience. As a first-time home buyer, I had plenty of questions, but Angie walked me through the entire process thoroughly and patiently. She is a full-time Realtor with seven years under her belt, and her local market expertise is second to none. Angie is remarkably responsive-- late evenings and even on weekends--punctual and truly dedicated to her clients. 10/10 recommendation!

Angie is a great agent! She really has her client top of mind and gives amazing customer service. I…read morewill be working with her again!