I have purchased a few things from Sass & bide over many years with little to no problems up until…read morerecently when I purchased 2 pairs of gold plated earrings for $262 ...The biggest waste of $262 I have ever spent. Both pairs are only gold plated on the actual earrings and have a metal post so here is obvious deception #1 because specifically asked customer service beforehand on Instagram to confirm that these either have Platinum, surgical stainless steel or gold posts because my sisters ears get infected from cheap costume jewellery all the time. They confirmed to me it was plated too to which I assumed it would be for that high ticket price $$ Well guess what? You guessed it! They're cheap costume jewelry with metal posts that would likely infect anyone and everyone's ears. (May aswell have bought $5 earrings from Temu.) the metal looks that of an old coat hanger or fishing wire/floristry wire. And it's about as soft as floristry wire too because they arrived completely bent & broken in their plastic bags!! So I cannot even regift these poorly made earrings to anyone with less sensitive ears. Pics attached!! The posts were bent on one pair and crooked on the other. I contacted Sass & bide with my disappointment, I told them their customer service lied to me about the material of the earring posts and that I now had to spend more money to buy my sister another gift (I couldn't go empty handed, it was a special gift for my sister) I explained the earrings were bent & unwearable and even provided photos & then proceeded to catch my flight out of Melbourne . On the day I received them I was due to fly interstate as mentioned above, as I was visiting my sister to stay with her for a while, while I receive an intensive trial cancer treatment for the next few months. I have advanced cancer and no treatments have been effective thus far, so I had the opportunity to try an experimental trial treatment. I have not once used my health as an excuse for anything until now but I shared this to explain my situation expecting a little flexibility and compassion from Sass & bide to no avail . Only to find out when I am interstate that they will not refund them unless I send the broken earrings back. I am interstate and the earrings are at home. I explained my situation that I may not even be back home as I have quite advanced cancer & they refuse to refund or assist me in anyway unless I can get the earrings returned. They are currently sitting on my kitchen bench in Melbourne that no one has access to and I didn't bring them with me because why would I ? when I expected a photo of them being unwearable would be enough evidence for a large company to process a refund for not only lying to me about the earrings material but to send me broken earrings that I cannot even gift to a child. My guess is by the other abhorrent reviews here that they are possibly not doing well financially if they are this unreasonable, uncompassionate & now obviously distributing poorly made products for a high price. I am gravely unwell and I haven't told many people of my diagnosis but I shared it with the customer service representative 'Hallah' & I was absolutely disgusted at the treatment I received. They specifically said "our sincerest apologies for the less than amazing experience with us. But essentially policy is ...." less than amazing? You mean abhorrent? I cannot believe that with photographic evidence & my personal dire health that I vulnerably shared to better explain my circumstances that they are completely uncompassionate & unwavering to both the financial burden & state of my health. I am literally DYING & flying back interstate to retrieve broken, unwearable, cheaply produced overpriced costume jewelry to send back to a large company to retrieve my hard earned money back is the last of my priorities right now. The stress of this blatant daylight robbery alone is only weighing on me & my health further. I just cannot believe they refuse to assist me given I provided photographic evidence and yet they still want to wear down what little energy I have left to fight for my life. I cannot believe such a company would have that little compassion over $262, $262 dollars that I really need returned to me during this time of need. Shame on you sass & bide. I hope one day you have a loved one terminally ill who is scammed of their hard earned money so you know exactly how devastating it feels to be lied to a refused help! I will be posting this review to every platform possible & will be contacting all media & news outlets with my story to ensure no one else going through a devastating time experiences this type of treatment from such a well known brand as I'm sure "Sass & bide have refused to refund terminally ill patient Chloe after sending her damaged earrings, Chloe is undergoing radical cancer treatment & provided the company with photographic evidence of broken earrings but the large company refused to refund.

My favorite brand !lol high fashion clothes ,really fun design clothes here!i really luv it .read more

This is a nice spacious shop with plenty of parking and a cafe next door! Perfect…read more This shop sells awesome clothing - it has a whole stack of the Federation range (today I discovered a tshirt in a colour that wasn't even listed on their own online store; and which I now can't stop thinking about). Today I discovered they even stock that super cool label Wild Fox here. Lush. One day when I have heaps of money I'm gonna buy heaps of that and wear it to Coachella. I found the staff friendly and they put a clothing item I was wanting to try on in the changing room for me while I continued to browse. I did spot an amazing cat sweater for sale too (brand was Mr Gugu and Miss Go). Basically if you are after some awesome clothing , chances are you'll find something at Laundromat.

This store is a very recent discovery for me and I'm worried that now I've found it, I'm going to…read moreend up spending all of my money in here. They just have everything I've been looking for. Grey sweater: check. Doc Martens: check. Nice colours of Vans: check. They stock labels like Federation and Wildfox that I haven't seen in many other stores around the city, so you know you're almost guaranteed to be the only person wearing anything you buy in here. It's by no means a cheap store but all of the clothes are really well made and they're really different to items you'd find in chain stores. The store itself has a whole warehouse vibe to it and is really spacious with exposed brick walls and concrete floors. I love the fact that it's got a kids section, they've got some really cool printed tees and dresses that I kind of want for myself! Really must try to keep myself out of this place.

This is a gem in Browns Bay. The clothes are fashionable and pretty unique. There's a small…read moreselection of sizes in each item so you can almost be sure you won't turn up to a party in the same outfit as someone else. I've recently done a few trips down in an attempt to find something awesome to rep to the 21sts I have coming out of my ears. I've yet to be so lucky. This is the kind of place you need to sift through the racks and you're either going to find something great that happens to be in your size or find nothing at all! I always head down to the back where the sales racks are! There are pretty darn good prices on some of the dresses. But there are also pretty horrendous prices on other things. Again - you have to search and find. My sister just bought a great bikini from here and a friend of mine was looking stunning last night in a blue peplum dress she found hiding in the sales rack!

I really love everything about this store. This is Australian designer Lisa Gorman's only store in…read moreNew Zealand and it sells some really gorgeous pieces of women's clothing. Gorman specialises in dresses, tops and trousers in really cool, funky prints. I think the great thing about it is that the clothing can really be worn by anyone of any age. Nothing in there is ever too short in the hem or low cut on the bust, which is perfect for older customers, but the cuts and patterns ensure that the clothes still look really trendy and hip enough for a younger crowd. My favourite things though are the shoes and boots. I've got a pair of little Chelsea boots from here and they are so comfortable and really well made from real suede. They have lasted for ages and I wear them all the time. The store itself is really spacious and is all wooden floors and walls, making it feel really organic, which complements the clothing perfectly. It feels very light and airy in there, so you can really browse for ages and the staff are always really friendly and give great advice as they clearly know the products inside out.

I absolutely love this store. Located on Nuffield St in trendy Newmarket, this store fits in…read moreperfectly. Everything in Gorman is beautiful. The boots are gorgeous - real leather, buckles, thick comfy heels - I was transfixed by them. Not to mention this great knitted clutch bag that was on display. And all that is before I even started flicking through the racks of clothes. How I wish I was a millionaire and could spend up large in Gorman!!! Every single garment was delightful; Gorman have managed to stock their store with items that are classic yet chic, fashionable and have a certain alternative, funky flare. This combination of styles means that Gorman is a shop that would appeal to a really wide age group. Both my mother and myself love their stock. It's just that great. The quality of the fabrics and the sewing means that even though items from Gorman may set you back a few hundred dollars, it's worth it. The garments and accessories you find in this store are the kind of pieces you can create multiple outfits around - they're staple pieces for your wardrobe, so spending a little more on them isn't too bad... Or so I tell myself! Bonus: One of the things that stands out the most about the stock in Gorman is the fabrics that have been used. They are amazing - really textured, bright and great quality - you'd feel like a million dollars in one of the pieces from this store.

Yusssssssss. This is usually what you will hear me say in Wild Pair. Yus, sweet deals and even…read moresweeter dresses. They are renown for cheap dresses that are on trend. They may not hold out for a few seasons, but at least for a few months you'll have an awesome outfit that everyone will love. Some stuff is a little weird and tacky but if you just cull those you'll be bound to find something great for that next party, family event, or just because you need a bit of a pick me up. And don't even get me started on the shoes. Delicious. They have great sales too where clothes can go from as little as $20. This is the perfect place to shop if you're a Uni student or if you're just starting out in the workforce. And since it's open late on Thursday and Friday, you can pop in after work and have a brilliant outfit for that same night.

Wild Pair Albany is one of my favourite clothing stores in Auckland. Yes Wild Pairs have popped up…read moreeverywhere and are in most shopping centres, but I always seem to have the best luck in Albany. It gets manic busy in there but the girls are always super helpful (and surprisingly honest) when you're trying things on. If I'm after a pair of killer heels Wild Pair is my first stop. They are usually right on trend and selection ranges from rather conservative to outright mad. It's also perfect for party dresses. They have a range of quirky and fun pieces. My only moan gripe would be the price; new items in particular can easily be around the $150 mark. If you haven't fallen in love with an item wait a few weeks until it's on sale. As their stock turnover is quite high you don't usually have to wait long.

When it comes to higher end New Zealand womenswear, Kate Sylvester is definitely something you…read moreshould put on your list. She makes very wearable clothes for a wide variety of ages. The staff are pretty nice. I don't know if it's because they know who I am now so they're extra kind to me, but they're pretty cool nonetheless. Helpful, friendly, etc. There's the Kate Sylvester line and the Sylvester line, which is less expensive and more casual. Both are great. The pricing isn't actually too bad. Pretty much everything is made in New Zealand. She also does eyewear and jewellery, and the stores stock Benah bags and collaboration Douglas & Bec accessories as well.

Kate Sylvester is one of New Zealand's most iconic design names, with a number of outlets located…read moreboth in Australia and New Zealand. Her pretty, feminine frocks and blouses each season are always a winner, however there is also always a selection of more casual attire as well which is perfect for the weekend. Unfortunately I was a bit disappointed with the service at Newmarket, the shop assistants seemed more interested in doing shop duties than attending to many of the browsing customers looking through the racks. However my mother has only had positive experiences there, so perhaps this suggests their pleasant customer service is targeted at a particular customer group?

Best Kept Secret is an outlet store that has a good range of shoes, bags, clothes and jewellery for…read morewomen with more more mature tastes, however there are still a few things that younger people might like as well. The owner, Lorna, goes on buying trips overseas to hand-pick items for the shop, mostly in parts of Asia, so the stock is not the usual stuff that you would find in other places in New Zealand. It is organised really well, with a corporate section that has stylish comfortable work shoes, a slipper section with all sorts of leading slipper brands, such as Grosby, and also a large leather bag section to the right of the store. A nice place to go if you are after a unique pair of new comfortable shoes, or wanting a reasonably priced present for your mum or your sister.

Think a mini Department Store like the one on the shore but no where near as far away. This store…read moreis such a treat to have so close to town. I love that Karen Walker has brought in other brands to her stores because it's so great to see what the other labels are up to. Here there's Karen Walker (of course), Topshop, Saint James, Julie Roffman, and a whole lot more. They've done such a great job of decorating the store. I love the huge pink horse in the middle of the store. You really feel like you're somewhere special. Maybe this is because they sell my favourite perfume, Flower Bomb. There are always wafts of this luxurious fragrance all around the store and it definitely sends me to my happy place! I also love Topshop's prices! It's like you're always buying something on special, they're so reasonably priced. There's nothing like feeling like a million bucks when you've only spent $100.

I've said it before and doubtless, I'll say it again: I miss Topshop. I miss having it there a five…read moreminute walk from where I worked in the UK. I miss the way the clothes always fit me perfectly and I miss their uncanny ability to always have the latest fashion trends. So imagine my surprise the first time I walked into Playpark by Karen Walker in Newmarket to go and buy a belt by the designer that I'd seen online and noticed that they've got a whole section of Topshop in the back of the store! They even do Topshop makeup (my favourite lipstick colours EVER). And that's not all they've got either, this gorgeous warehouse-like emporium (think florescent strobe lights and concrete floor) is an absolute treasure chest of not only Karen Walker but also Fred Perry Laurel Wreath, Happy Socks, Cacherel and more--an eclectic mix, but somehow, in amongst the giant plastic horses and floor to ceiling sized birdcage fixtures, it all works. I just want everything in here.