I've only had one visit with Dr.FOlan, but it was a very positive experience. I came in with…read morecold/flu symptoms, and he gave me exactly the care I needed. From the start, he was very attentive to detail and took the time to really listen to my concerns without making me feel rushed. He asked thoughtful questions and made sure to fully understand my symptoms. He also explained everything clearly and in a way that was easy to understand, which I really appreciated. It made the whole visit feel much more reassuring. What stood out most was how caring and genuinely concerned he was about my well-being. It felt like he truly wanted me to get better, not just treat the symptoms and move on. Based on this first visit, I feel confident continuing care with this office and would definitely recommend him to others.

High primary doctor care quality, front office and service experience, excellent!! I would…read morerecommend Dr. Folan and Sutter Health San Mateo.

Dr Susan Hoffman has been my primary care internal medicine doctor for over twenty years. She is…read moreby far the best doctor I have ever had. Her warm personality, combined with solid knowledge, experience and empathy are all key parts that make her so special. Her nurse Dana is exceptional, and helps run that office efficiently and professionally. I love the fact that appointments are easy to come by, and that you are not rushed in and out. With her concierge practice, communication via phone, email, text are common place. That sort of communication really gives me peace of mind. i know that she is always looking out for me,and cares for me as she would a family member. It does not get any better.. I do not live close to the office, but we make it work. I share Susan's philosophy of wellness, and we do things proactively. The rest of the office, doctors and staff are all excellent. I would trust any of the doctors in dr Hoffman's absence. They have a lab in the office, and also administer EKG 's on site. She does not accept insurance, and has a monthly fee based practice. Best money I have ever spent.

I was referred to Dr. Hoffman in August 2010. During my meeting with her, I found her to be a…read moregreat listener which I consider to be essential skill in physicians that I like. After having my first physical examination with her, I have continued as her patient. I like the fact that she is very accessible and easy to book an appointment time if I was feeling unwell. All in all, a wonderful personable doctor and her back-up physicians seem equally wonderful on both occasions when Dr. Hoffman was away.

Dr. Gervin is straightforward, kind and a great listener…read more She asks questions, gets to the point and takes the time to know and understand what you need. She's also able to answer any questions you may have. I'm happy and super satisfied with the treatment she suggested. Thank you, Dr. Gervin!

Dr. Gervin is an excellent doctor. She's patient yet authoritative. I feel very comfortable seeing…read moreher even for the first time. Highly recommended.

Dr. Renschler is amazing. takes all our concerns seriously and is thoughtful and kind. perfect…read moredoctor for our new baby

I love my NEW doctor ! she is smart,think out of the box & doesn't take you for granted…read more I have met many MD in our area who are busy thinking "highly" of who they are and don't make afforts to help you too much. now I'm vest in peace,thanks God - but not going anywhere else at the near future. :))

Dr Gold is an exceptional physician: knowledgeable and up-to-date on medical matters; caring,…read moreinformative, and warm as a person. Unlike some other doctors I have seen, she responded to my calls quickly, addressed my concerns and treated me with respect. She was my internist for many years and I would recommend her without reservation.

Giving Dr. Gold a 5 star b/c I thought she was wrong, but it turns out, she was right. Twice…read more Always nice when the doctor knows more than you :) Seriously though, she is kind and thoughtful, and puts Sherlock detective-style thought into your situation - not a "rinse and repeat" style doc.

Dr. Wang is a wonderful doctor. I found her bedside manner excellent. She was very helpful in…read moreexplaining my diagnosis and offering different treatment options. I felt like she really listened and cared and I will definitely be seeing her again.

Dr. Wang is a great doctor who helped me with a tough health issue. I cannot say enough good things…read moreabout her!

Dr. Bradford Rabin, where do I begin? He is absolutely one of the best doctors out there. He is so…read morecaring and so kind. When I was in his office talking about some symptoms, I had asked him if he would talk to my sister on the phone... he did! They talked and he explained some stuff to her... of course it's medical and doctory stuff. He's very attentive and will listen to your EVERY NEED. I sometimes text him on the phone regarding some things, he would respond to me each and everytime. HIGH RECOMMENDED if you need a primary doctor, he is super smart. When the other doctor was on vacation, he assisted by ordering the tests I needed and the medicines that I needed to expedite what was wrong with me. He isn't my primary doctor but he is still willing to help me and figure out what is wrong with me. I feel he would be able to figure out what is wrong with me. Oh yeah, I only been to his office ONCE, all the other times were on the phone!!! Thanks Dr Bradford, you're awesome... I will recommend you to anyone that asks for a great doctor!!!

You won't find many doctors like Brad Rabin. I've been a patient for 15+ years and still pinch…read moremyself. Dr. Rabin is super-smart, perceptive, experienced and highly trained. His manner is gentle, calm, unhurried. In addition to treating the problem you're seeing him for, he will discuss any question you have about your physical or mental well-being -- nothing is off-limits. There is always time. His concern is the total person. It is genuine. He is tireless in his quest to educate each patient about his or her own health. He tailors his specific recommendations to you, and then he will push you to do even better, always within your abilities. Each time I see him, he references new studies or new findings and presents them as they relate to me. I leave his office with fresh motivation and specific actions to take to improve my overall health. Over the years, I have had to contact Dr. Rabin several times (I've used phone, text, and email) on urgent medical matters. He has always responded quickly and calmly, and was clear and decisive in his instructions. Throughout the COVID pandemic, Dr. Rabin has emailed his patients with his own thoughts on the latest quarantine, vaccination and booster research. I've passed these on to family and friends, who find them invaluable. Dr. Rabin is an exceptional doctor. I can't recommend his practice highly enough.

Love Dr Sarah Hanay, My husband and I think the world of Dr…read more Sarah Hanay. She is knowledgeable, attentive, and genuinely caring. She responds quickly, listens carefully, and asks thoughtful questions. With each visit, we feel increasingly known and well supported. She has excellent bedside manner and a calm, unpretentious presence. We highly recommend her. Elena & Steven

I had a very bad experience with Fiona Chung, the NP at One Medical Palo Alto. I went in for a…read morethroat check and she wanted to use a swab to get some culture tissue out from my throat for tests. But she didn't use a tongue depressor, so she made me feel like I was going to throw up several times, and because of that, she wasn't able to get the tissue she wanted and we had to repeat the procedure again and again. Then I reminded her that she should use a tongue depressor. She responded that it was going to make the process more uncomfortable and difficult... But she used it in the end upon my request. Then it really worked and she was able to get the tissue without me feeling uncomfortable. This made her speechless. On top of that, I got my test results after the visit and she didn't even write me a message telling me how to interpret the test results. I had to Google the results myself but I wasn't able to find an answer. In summary, Fiona is highly unprofessional and inexperienced. She doesn't take her job seriously enough. Please avoid her if you use this clinic.

Nice office, never crowded, and good appointment availability. I have had excellent care from…read moreMelissa Lashombe for my urgent care needs. She's thorough, knowledgeable, and does a great job of explaining things to help make decisions on next steps. After care instructions are very clear. I have totally revised my expectations on what urgent care can and should look like! Considering moving my primary care here as well. One Medical app is super easy to use, and features like "treat me now" (get a reply within 4 hrs) or ASAP video visits are great options to have. I did have a negative experience with a provider at another location, and One Medical actually followed up with a phone call from their office manager, which I appreciated.

Update I decided that I am going to work off with One Medical provider once again. Please on3…read moremedical have more transparency with pricing and give a more accurate cost to consumers. Not everyone can afford you just be honest. These initial posts are deceiving if the true cost and steps are outlined from the beginner and available for patients instead of trying to lure for easy to sign up offers. The right person will take the steps to work with you and pay. These types of posts attract someone going into Onr medical thinking it is cheaper when they may not have the financial ability to do so. My main feedback is transparent cost and policies.

I am a physician and have used Dr. Rosenberg for years. She has helped me through thick and thin…read moreand has stuck by me through adversity without bias or attitude. She just wanted to help me. Yes, of course, she does all of my health care needs and keeps up with all the latest treatments. Dr. Rosenberg always comes up with an idea to hep solve a problem when others had given up or thought there was nothing to help. Jane, her office everything, is incredibly kind and available. She is the best and their team coordinate my care with the utmost of efficiency and ethics. I, especially as a physician, feel that Dr. Rosenberg represents the best of how to be a Primary Care Physician. She is bright, brilliant, warm, thoughtful, and caring. Dr. Rosenberg should be your doctor. I would not go to anyone else for my healthcare needs.

Friendly, thorough, respectful, and knowledgeable. I visited Dr. Rosenberg for an hour-long…read morephysical last week - about 45 min. of talking, then about 15 min. of examination. I usually dread visits to the Dr., but Dr. Rosenberg made me feel comfortable -- she commented appropriately, was easy to talk to, and made me feel like I was the only person she was seeing that day. Good to note: She took notes on a computer while talking to me, but before she did so, she told me why and said that if it really bothered me, she could take notes by hand instead. I didn't even notice it after 5 minutes. Please also note that Dr. Rosenberg does not submit directly to insurance companies, so you'll have to fill out your own paperwork and submit it yourself. If you're looking for an excellent primary care physician in the Bay Area, Dr. Bonnie Rosenberg is your woman.