Really nice knowledgable team. Highly recommend them to buy sell or rental I'm glad we found themread more

My partner and I worked with Gracie and Greg Nilson and their team on the purchase of our new Sun…read moreCity Shadow Hills home. They very quickly became familiar with what we were looking for in a second home - and we were impressed with their knowledge and professionalism from the very beginning. They were extremely knowledgeable and helped direct us every step of our home search. Our purchase was done via a Trust and therefore was a bit complicated. Both Gracie and Greg truly helped make the process as easy and streamlined as possible! Their team was great about getting documents out to us to sign and were responsive to any questions that we had. We finalized our new home purchase just over a year ago and have been very happy. They even helped us find a wonderful seasonal renter for the first year! Thank you to Gracie and Greg and your team for everything!

I highly recommend Kristin if you are looking to book a rental property, she is fantastic! I booked…read morea property in la Quinta and she did not disappoint. The home was gorgeous the pictures did not do it justice. Kristin communicated with me throughout the entire reservation process and was available for anything we needed. The house was clean upon arrival and ready for use. She went above and beyond to make sure my group and I were comfortable. My guest were blown away at what a great find this was. I look forward to booking with Kristin again.

Kristen - Your response is so far from the truth, its laughable.  I did not arrive 3 days early…read morefrom finalization date.  I spoke to your contractor t4 days before moving in and he promised it would be complete on May 7th. The condo was supposed to be completed the week previously and I agreed to delay moving for 7 days.  I have a copy of the text of him apologizing for this problem.   When we came into this contract, you were hired because I was in  the hospital due to an intestinal illness and could not manage the project myself.  My mom met you to facilitate the contract on my behalf.  My husband died on March16 2020, almost 7 months before the water damage to my condo occurred.  His death had nothing to do with my condo.  Please get your facts straight and stop lying.  There was no restoration company on site when you came to the condo - another lie.  My mom was there with an air conditioning company that repaired the leak from the air conditioner.  The restoration company did not begin any work until the following week.  That was the last time my mom visited the condo until May of 2021.  You are the one who met with the restoration company, you were hired to facilitate that process with my insurance company.  Your "best vendor" has still not finished repairing my condo.  It has now been 6 months since you paid the contractor for "completing the job and it has yet to be accomplished. The baseboards still need to be painted, , there is trim work that hasn't been finished, there are nails poking out of cabinets, one of the kitchen cabinets is cracked in half, the toilet paper holder is hanging off the wall, the granite on my bathroom backsplash was broken and glued sloppily back together, there is missing door stops and electric outlet covers, overspray, paint drips, sloppy and wrong color caulking and many, many other problems.  I am still missing pull out cabinet drawers and my screen door for my sliding glass door that was broken.  My living room, dining room, and patio furniture were all damaged.  My neighbors can testify that my furniture was roughly placed out on my patio and they watched heavy items that were thrown on top of my glass patio table and heard it break. This was all done when the flooring was being installed.   Also the tile on my patio is cracked from furniture being dropped on it.   You said your husband cleaned my "whole house" for me - what a joke!  My mom and I spent 4 days cleaning my condo because it was so filthy dirty.  I wish I would have taken pictures of what you considered clean.  There is still piles of sawdust under my  bed and behind my dresser and armoire because I'm not strong enough to move the furniture to vacuum it up.    Yes I did meet with the contractor and have made numerous phone calls and texted him numerous times during these last 6 months asking to get things fixed but it has yet to be resolved.  This past week I have texted him 5 times  and made 6 phone calls to beg him to return my items and fix the problems.  He always says "he will be there tomorrow" or "let me call you right back" and then nothing.   I  never said my condo looked "beautiful" - I actually paced around, holding back the tears from seeing all the items that were very poorly executed, damage property, or still not competed.  I encourage anyone to come over to my condo for themselves to see the subpar work that was done and that you were paid to supervise.    You deposited the $20,000.00 the insurance company paid to have my condo repaired from water damage into your bank account.  As I stated in the previous review I am still waiting for the receipts showing what you paid out and to whom.   I have no idea where that money went.  I am left with a condo that is still unrepaired and unrentable.  What part of that makes you not a thief or a liar?  One last note - you stated "I noticed that on your other reviews you have bashed many companies and restaurants, which looks like it was done out of anger and grief".   Over 70% of my reviews are 4 stars and above (most being 5 stars except one 4 star).  I recognize and praise any business that does high quality work.

Emily Trust helped us buy our very first house!!! We moved to Palm Desert from L.A. and knew…read moreabsolutely nothing about the home-buying process. Emily was awesome! Within just a few meetings I knew I could really trust her. When we toured homes, it felt like I was there with a friend as opposed to a Realtor. She's very down to earth and laid-back. She always told it like it was, and had limitless patience for the hundreds of questions I had, lol. She made the entire process of buying our dream-home pleasant and easy. Emily is THE BEST!!!

Emily was extremely professional and well prepared from the start. We had interviewed a few agents…read morebefore her, but what really stood out was her confidence and attention to detail. She kept us updated every step of the way, and was quick to respond to any questions or concerns we had. As first time home owners selling out first property, we placed a great deal of faith in her ability to get our property sold; and she did just that!! Thank you Emily Trust for going above and beyond for us!

I've bought and sold over a dozen homes in SoCal and have worked with many brokers in Palm Springs…read moreand Los Angeles. I've never worked with a more experienced, professional, ethical and hardworking team than Louise and her outstanding colleagues. Her knowledge and reputation far exceed any RE professional I've worked with previously. Louise went above and beyond by hiring workers to prepare our home for the open house, coordinated various workers and marketed our home. We had offers before our open house! Our home sold for above asking price with a seamless escrow that closed on time. I look forward to working with Louise and her team again. Thank you for everything!

Kim Ornellas is an outstanding escrow officer in California and has helped me successfully close…read moremultiple real estate transactions over the years. Her communication, professionalism, attention to detail, and exceptional customer service make every escrow process smooth from start to finish. Whether the transaction is straightforward or has unexpected challenges, Kim stays proactive, keeps all parties informed, and works diligently to ensure smooth closings and on-time results. As a Realtor, it's invaluable to have a knowledgeable and reliable escrow officer who truly cares about the clients and the success of the transaction. My clients have always felt supported throughout the process, and I appreciate the level of service Kim consistently provides. If you're looking for an experienced, responsive, and trustworthy escrow officer in California to handle your real estate transaction, I highly recommend Kim and the team at Uptown Escrow Services. I look forward to working with Kim on many more transactions in the future.

Laura at this office was truly amazing. I sent in an email request from their 'contact us' form on…read moretheir website and she not only found the information I needed but went way above and beyond what you would ever expect from someone who was literally just trying to help an 'unknown' and non-client. If I ever need escrow services or know someone who does, I'd definitely call her. Even today (2 days after my email) she contacted me with additional information. Service par excellence! This is true and this is the only review I've even given. 5 stars for sure.

Working with Brenda Devlin at Windermere Real Estate was extremely disappointing…read more Communication was inconsistent, and instead of pursuing new, qualified buyers in a down market, she continued to entertain repeated offers from the same buyers--which were repeatedly withdrawn. This wasted valuable time and momentum. The MLS listing was also poorly handled. Photos included an unmade bed and a cluttered office, which reflected badly on the property and showed little effort or professional guidance on presentation. Even though we were told to de-personalize the home, we felt she went too far and stripped it of any warmth or character, making it less inviting to buyers. In the end, we sold for over $100,000 less than the asking price in part due to frustration and how the listing was being managed. To make matters worse, she was representing both us (the sellers) and the buyer. When we asked her to reduce her commission given the dual role and disappointing outcome, she refused. Based on this experience, I cannot recommend Brenda Devlin to anyone seeking reliable, professional representation.

Brenda did an amazing job throughout the whole listing and sale process, making it smooth, easy,…read moreand fast. She's incredibly quick at responding to emails/messages/calls and always available to answer questions. Highly recommended!

I couldn't have asked for a better home buying experience. The agents at Initiate, and their…read morepartners, made everything so easy. They helped my wife and I find exactly what we were looking for, negotiated a great deal, and we're able to connect us with loan officers/inspectors/escrow professionals that made the whole process really smooth. They are by far the best brokerage in the desert!

Working with Marcus at Initiate was the most streamline experience one could have when purchasing a…read morehome. He was knowledgeable , patient, attentive and helped us find the perfect home. The process of buying a home can be overwhelming and stressful, but he put us at ease through every step. Highly Recommend!

Darci not only met but exceeded our expectations when handling the recent sale of our home. She is…read moreefficient, personable, and sincerely interested in making the experience of selling property as pain free as possible.

This review is LONG overdue! Darci came recommended to me by my mom after she helped her purchase…read morea second home in Palm Desert. I have long loved the area and have stayed in lots of homes on vacation, but I did not know exactly where I wanted to be. After seeing how dedicated Darci was to helping my mom find her house, I was excited to work with her for my own. My mom has not bought a home for over 35 years and was relatively new to the process since it had been so long. Like my mom, we were buying from a different city and that can be tricky when you don't drive past a spot everyday. Darci was so patient with us both and so knowledgeable about all the areas in Palm Desert, Palm Springs and Rancho Mirage. She was able to find us a property within 5 minutes driving distance of my mom's place, with a pool, no HOA and with mature landscaping! Darci is a great negotiator and was able to get us the home at the price we wanted, all while making a friend of the seller. The best part about working with Darci Hope and her team is how quick they are to respond. In this market, homes go so fast! She was able to get us in for a showing asap and wrote an offer for us the same day. I truly believe that is what sealed the deal for us on getting our perfect vacation home!! I can't believe how lucky we are and now that things are cooling off, I can't wait to sit in my pool for the holidays!! Thank you, Darci and team!!