Outstanding cleaning service! Their attention to detail is amazing. They are always prompt in…read morereturning calls requesting my dates & times needs and usually, 100% close to the times I need My home smells clean & fresh without using heavy perfume cleaning products. which is a plus for me as I am sensitive to overly perfumed products that aggravate my allergies. Staff is very professional. Great experience! i'm very .

Sparkling clean and very efficient. Super nice and profit to boot. I will plan to have them come…read moreoften.

Hired for a "construction/pre move in cleanup" Please note, our "construction" did not include…read moredrywall or any actual construction, just paint. We have not done any "work" post move in and did not move in any large items or appliances. My expectations were for them to mop floors, dust, wipe out cabinets, clean toilets and showers... etc. We moved in less than 2 weeks later and started noticing places that were obviously untouched. Not the result of the house "not being lived in". The cabinets were obviously not wiped out, as I found rusty nails along with dust, dirt, crumbs and other debris. Our dishwasher has nasty stuff in it while we have not had a meal in this house. I found that our guest shower/bathtub had not been touched- our master bathroom shower has soap scum that could not have accumulated over the house being vacant / our less than a week of living here. I wish I would have taken more photos of how truly ridiculous it was. Honestly I could have let it go and not used the service again, but the dismissive nature of the text we received when voicing our concerns inspired me to write this review. I did stop by while they were cleaning, and I did ask the girl who was putting elbow grease into cleaning our laundry room sink to please not worry about scrubbing it too hard because we are getting rid of it in a few months, but to please clean it. I don't really understand how that got turned into- "please don't clean my whole house to the best of your ability".

absolutely terrible. ZERO STARS. do not recommend. save your…read moremoney. hire someone else. Without a doubt, the biggest scammers. We have repeatedly been less than thrilled with the effort they've put into our scheduled, monthly cleanings- often times they leave rags in the sink, bathrooms half done and equipment lying around amidst the job not done. they have admitted on more than one occasion, only after us asking, to not completing the job due to one thing or another. frankly, it's hard to find someone reputable to come out to us so we've been making do. To clean 3000+ square feet to a less than mediocre level, usually takes two people two hours or less, Today they had the audacity to charge over $500 to clean 2100sq ft of an empty house. This is a home that was already cleaned before but my family wanted it to be fresh after sitting vacant for a couple weeks. All they were asked to do was wipe down surfaces and clean the floors, cabinets, and counters. Not only did they leave marks all over cabinets and appliances (dropped cleaner, shoe prints, wipe marks), LIED about what they did clean, but it also took them FIVE HOURS. There isn't a single thing in this house. What an absolute joke! Five hours to wipe down counters and vacuum. I think not. $500+ to wipe down counters and vacuum. I think not. Disgusting, rip off, liars and cheats. Updated AFTER owner response 7/31/24: Looks like you put much more time and effort into crafting this response than you did cleaning the home you were paid to clean. Nothing about the review I posted was incorrect-you did charge over $500-but removed a % for not completing the blinds-if you can not complete something, then I don't expect to be charged for, yet you still tried to charge for it so the fact that you attempted to charge for that single item before it was "brought to your attention" shows the dishonesty, scamming nature in a miniscule form. To be clear, we were happy to pay for the cleaning had we received it-at no point were were complaining about the price, but definitely complaining about paying for it having NOT received the items/services you so clearly outlined in your response. Directly from your response: "Full cleaning of the kitchen, including the inside and outside of all cabinets, drawers and appliances. Cleaning of ceiling fans and light fixtures. Wiping of all baseboards, trim, doors, and shelving in closets. Dusting and cleaning blinds, spot cleaning the inside of windows, and vacuuming and mopping floors." -The kitchen counters still had dust and dried stains from liquid on the counter tops and cleaner dripped into the kitchen sink. The stove and range were covered in smudges and black spots. There was still grease splashes and streak marks all over the backsplash. -inside of several cabinets there are very clearly still crumbs and dust and outside the cabinets there is cleaner dripped along the cabinets and sides of the island that demonstrates it's not been wiped clean. -Wiping of all baseboards, trim, doors and shelving in closets? False. Cobwebbs found numberous places including behind doors AND underneath cabinets that would have been picked up via a broom or vaccum or mop-also ALL closet shelves and bars still had a nice coating of dust It's VERY clear from the home we saw after your team left that 5 hours of cleaning, nor the services you claimed to provide were executed to any type of standard that one would operate a successful business under. Again, no one said you didn't show and no one had a problem with the price quoted-it was 100% the lack of service provided and not only has it been brought to your attention, but we cleaned it ourselves this morning so there is nothing for you to fix except refunding the money your crew STOLE by wasting our time and not providing the services you claimed to have provided. As a family, we are very pround to small businesses and love to leave RAVE reviews for exceptional service- but I think it's fair that when you try to charge for things you did not provide, people should know that as well. Numerous reviews on Facebook and Google state the same-people do not feel like they receive what they are paying for. Whether it's 5 hrs or 10 hours of cleaning, it's clear that there is a gap between what is paid for and expected versus what's provided and while I am sure no adequate resolution awaits our family, I want people to be aware before they book that they should have significantly lower expectations than the price tag they're paying.

Overall my experience with Marse Cleaning and would use them again. The crew of 3 arrived within…read morethe agreed upon window, which helped me tremendously with my schedule - as I was working from home. During the scheduling process, Jannet (sp?) was extremely responsive, which was impressive. She explained some of the negative reviews I'd come across and I was satisfied with her explanation. After the crew left, I noticed two issues - a soap dish was broken and in the kitchen, the rug runner that runs through the middle had been mangled in a vacuum cleaner (at least that is what it looked like to me!). I immediately brought both to the attention of Jannet, Jannet's response was immediate and appropriate, including a partial refund. This type of service recovery is RARE in the service marketplace. Personally, it made me increase my respect for Marse and resolve to give a positive review for them, recommend others use them, and openly say - I would use them again, definitely! My oven was sparkling like it was the day I moved in! The flat fee charged was fair and reasonable. THANK YOU!

Showed up with a team to deep clean my home and they did a beautiful job. They have such an…read moreattention to detail and throughly cleaned everything. I felt so much better after having my home reset.

We hired Victoria Family Cleaning Service in 2024 to deep clean our family home in Weatherford,…read moreTexas. Our deep cleaning included some construction clean-up as well, and it was done most professionally and to the utmost details. Victoria and her husband were punctual, hard-working, and very pleasant to work with. The Price quoted was not only fair, but competitive for the type and the amount of work proposed. We were very happy with the level of quality and services provided that my husband and I decided to continue to use them on a regular basis. I would highly recommend them for anyone seeking cleaning services for a one-time basis or long term. Richard & Laura

They did a fantastic job of cleaning my house from top to bottom. They cleaned all my rooms,…read morebathrooms, my appliances, ceiling fans, blinds, and emptied the trash. They always put things back the way they were. Even organized things even better. I will always hire them to clean my house.

Got my queen size mattress topper and duvet insert dry cleaned here. Good work and reasonable…read moreturnaround. Everyone working at the store is kind and I appreciate the drive thru experience!

I was able to do everything over the phone. Got a deep clean done while we were out of town and the…read morecompany did a great job of communication and the cleaning was amazing. Would highly recommend!

Courteous, communicates well, fast and thorough. My old farm…read more house needed alot of work and Elizabeth handled it.

Elizabeth is a lifesaver! She is fast and efficient, and my house is sparkling when she's done. She…read moreis flexible when I need her to be; very responsive to text messages. I recommend her wholeheartedly. (And she loves my dog!) Six stars!!

Nice team, great work, very fair price…read more Had them handle my move-out cleaning. They were one of the only companies that was willing to do a Saturday morning job, which was hugely helpful since that was absolutely the only possible day it could be done. Yay, them! These two very sweet ladies showed up on time. They were cheerful and friendly and wasted no time. In addition to all the regular housecleaning stuff (bathrooms, vacuuming, mopping, etc.), they did heavy duty things like wiping out all the kitchen and bathroom cabinets, cleaning the blinds, wiping out the fridge and microwave, and cleaning the inside of the oven (I sprayed it the night before). They're very thorough and super quick! My completely empty two bedroom + two bathroom 1300sf place was finished in only about 90 minutes. If I were staying in the area, I'd definitely have them on a regular basis.

The team did a reasonably good job on our move in clean. Our home is large with a large number of…read moredrawers and cabinets. I was explicit about the size and the challenges that presents. I was also detailed about the specifics of our expectations for a move in clean to include, in particular, wiping down drawers and cabinets. I did not provide immediate feedback because given the size of the home it took days to discover things like hair left in drawers of some bathrooms, which clearly weren't wiped down/out or seasoning spilled in cabinets, again not wiped down. Dust was left around door casing in some bedrooms. One of the kitchen countertops was not thoroughly cleaned. On the bright side, the team was very friendly and upon initial glance the home appeared to be thoroughly cleaned.

Fast and very thorough! Price was within my budget, too. While I generally keep a clean house, I…read moreappreciate having professionals clean thoroughly and these ladies certainly were effective!

I had these two ladies clean my home this past weekend while I was on a trip and they did an…read moreamazing job. I came back to a spotless home. Great service for a great price!!