I struggled with issues with both feet - bunion on one foot, and plantar fasciitis in both feet…read more Dr. Klingenstein took excellent care of me. I had to have surgery for the bunion and also had an endoscopic plantar fasciotomy on one foot. She did both surgeries, and the results were excellent for me. I am now pain free in both feet and am able to do all the activities I used to do. I highly recommend Dr. Kingenstein and her team, they treated me very well. The office folks were very friendly, helpful and efficient.

I am extremely disappointed in the patient/customer service here at Alliance!…read more We had an appointment on Nov 30th 2018 and we had a very large earthquake so the appointment was delayed (no problem in that at ALL) but it's the series of events that happened after that that is disappointing. We called the day of to confirm the appointment and there was no answer, again that is understandable! But we left a message and no return call so we called back the next day; still no response AGAIN maybe closed for the earthquake AGAIN no issue there. This has gone on now for 19 days! We call,leave a message during business hours and get absolutely zero response. I finally got them on the phone and they said "oh you must have called during lunch we don't usually return phone calls"!!! Seriously?! This is no way to treat patients!

Their Chiropractic Care and massage therapy is outstanding. They really listen to your needs and…read moretheir team is kind and courteous! They are intentional about what they do and their office is always very clean.

Doc Matt is great. I have trust issues and it took him a while to be able to 'crack me' but with…read moretime and patience, he has been able to adjust me and he's helped me through some lifelong issues I've had, due to a birth defect that is not commonly seen or known about. The front of house staff is great too. They know the patients. I feel like I'm part of the family there. These are my people!

I had shoulder surgery on Oct 6th & have to say the moment I checked in to when I got in my car…read moreeverything was exceptional! I believe the person who checked me in was Ang very pleasant & professional with Covid. Then my 1st nurse I believe was Seang very soft spoken kind & helpful & kind. Then my nurse taking vitals was Paige very sweet & professional, reiterated everything to make sure there was no mistakes & I can appreciate that. Unfortunately I don't recall the operating room staffs names they were wonderful making me comfortable. In the recovery are I had Page & another nurse & that nurse also top notch! Highly recommend The Surgery Center & my Dr George Rhyneer

Surgery Center of Alaska employees Valencia and Nancy in the billing department only care about…read moremoney and do not care about people. I wanted to share my experience, hoping that this will help other people not get bullied into paying bills upfront. If you have insurance, which I do, you are not obligated to pay anything except for your deductible. I had unexpected surgery, and it got scheduled at the Surgery Center of Anchorage. I received a call from Nancy in the billing department regarding going over my insurance and payment. She told me the overall total was around $11,000. She then mentioned that I needed to pay the remainder of my deductible, $1,102.58. Then, I needed an additional $2,100.42 for what my insurance does not cover. Let me begin with that, and she had her math right. I told her that my responsibility is just my deductible, and then you can invoice me. I do not pay anything without knowing what I paid for and have a track record. I know my insurance. It is a $1500 deductible with a $3,500 max out of pocket and 80/20. However, this is not a typical guideline for a medical practice to pay upfront. On top of that, she refused to give me an invoice. Why would I hand anyone money blindly with no invoice before the surgery? I called my insurance, and they told me exactly what I thought they would and said I am only responsible for my deductible at this time if they ask for a collection. They are not following the guidelines that they are supposed to. I then called my PCP and explained the issue. She said to try and call back and speak to a manager. If they would not accept just my deductible, we can cancel the surgery with them and schedule it at Alaska Regional (Keep in mind that my surgery was one hour away now). I called back and asked to speak to a manager, waited on hold for almost 10 minutes, and then Valencia Elsberry picked up. I introduced myself and explained the situation and my conversation with Nancy. I also explained that I spoke to my insurance about how I am only responsible for my deductible at this time, and it is required to have an invoice. Valencia's said, "Well, that sounds nice, but that is not how it works here." I was so shocked by her choice of words and her delivery. Highly unprofessional and should not be in a manager role. I understand that they are a private practice, but that does not change that you still need to follow guidelines, and where is the care? Also, I wanted to point out this was my first surgery, and it came a little unexpectedly. They did nothing but stress me out the entire time. How are they in business if this is how they treat people? Looking at the other reviews, I am not the only one with the same experience. So.... that alone shows you this is an ongoing problem. Nancy and Valencia need to be held accountable for treating people and manipulating and bullying people into getting them to pay everything up front, even with insurance. With that said, I called back my PCP, and they canceled it at the Surgery Center of Alaska and scheduled me at Alaska Regional the same day. Alaska regional asked for my insurance information, and that was it! It was simple, stress-free, welcoming, and they took great care of me. I am so glad I stood up and switched. The insurance will take care of everything, and then I will receive an invoice for then I will be responsible for paying. That is the guideline, period. Surgery Center of Alaska only cares about money and does not care about people. However, they ended up losing $11,000. Interesting how that worked out. I have reported this company and hope they get a wide awakening, start caring for people and get a new entire team in the billing department. To anyone out there reading this, thinking about going here, I want you to remember you have the choice on where you go. Also, ALWAYS call your insurance and follow what the guidelines are. Although your insurance company will steer you in the right direction, they will tell you what other places they work. Remember, you have options, and you do not have to go here! If you are going to have surgery, you deserve to be cared for, taken care of, and not have this stress. YOU DESERVE BETTER! Good luck to you all, Alyssa

BEST DOCTORS in town! You can feel from the business owners that they chose the staff for their…read morecompassion and warmth. The interior is full of optimism of health returning. As an athlete of my whole life I have never felt better then after seeing Dr.Ryan. I had no idea my sciatic nerve pain was hinging on chiropractic adjustments. I went to just about everyone I could and this was my last hope. They do everything thoroughly and won't adjust you without an Xray. Trust the process IT WORKS!!!

Great service and professional staff basically a one stop shop for spinal Care…read more if you're not moving well give them a call .

I have been in severe back pain where it is difficult to walk. Today I was treated with such…read morecompassion by therapist Sharon that it gave me hope and renewed determination to walk freely again. I have had other therapists at Chugach and they have all had the same compassion, especially for a senior citizen.

I spent more time here than I wanted trying to recover from an injury. The staff was wonderful and…read moreattentive. I recommend this place to anyone who says they need PT.

Tweaked my back last evening and woke up in pain and with little mobility. The amazing crew got me…read morein 45 minutes later and Dr. Boll, aka Dr. Jake, worked his magic and saved me from a day of misery. Thank you for always having my back!!

Update: Just received Medicare statement for 10/1/25 visit. As a result, I have downgraded my…read moreoriginal 3 stars to 1. They charged Medicare $165 for my adjustment & another $165 for "...outpatient visit with straightforward medical decision making." (not sure what that means-- but apparently it isn't a covered expense). Was that the charge for taking my BP & weighing me? As I said in my 1st review, when I was walking out of this place after my adjustment, receptionist called me back in to have "vitals taken." After less than 10 min time, in which my BP was taken & I was weighed by office staff NOT a doctor, I'm once again headed out exit when she informs me (and everyone else in waiting room) I needed to pay $75 for my "exam." Absolute BS. Notice on the Medicare statement, that there is no indication that I had already paid them $75 out of pocket. IMO, they are not only ridiculously expensive but may well be fraudsters. I pay $80 to an Atlas practioner in Reno, NV for an adjustment. He doesn't accept Medicare, and has never once charged me more to take my vitals. Ethics. Matter.

AK F&O was recommended by another doctor and friend and we were extremely pleased with the…read moreinformative care received! We weren't able to get in to see the surgeon for a consult as quickly as we would have liked, but seeing his PA Jennifer was absolutely the next best thing! Intake was prompt, on sight x-rays and fully informed on what is most likely to come over the next several months! So far so good!

So utterly unimpressed with Dr Kirkham. He was arrogant, impatient, disbelieving and disrespectful…read more Turns out he was not only wrong but unhelpful and spoke badly about their own staff. He made my child feel like he wasn't believed, made me feel silly for utilizing a wheelchair to help my son get around when every GD inch of ground in this city is icy and rocky due to breakup. I will not go back to the Anchorage clinic. I think they farm for appointments to make money off those fortunate enough to be able to pay. Save time and money and go to OPA.

Could not even imagine a better team. Fantastic work, they genuinely care about the patients,…read morelisten to them, and adapt care to specific needs. Honest, caring, friendly, the list goes on.

Been going for almost a year now. Dr. Harris and the team do a great job. They've helped…read moretremendously.