This place is the worst type of local business. Rude staff who acts bothered when there is a complaint, jobs aren't done properly, and most positive reviews they have online are from current or ex-employees. I will make this short. This place used to be great 15 years ago and was on an upswing about 2 years ago. However anyone with any sense of self pride quits and it goes right back into the toilet. Employees are treated poorly and it reflects on how they treat the customers and the quality of work that is put out. The owner is a jerk who thinks he's right about everything and fails to listen to reason from anyone. It's always someone else's fault and there is an excuse for everything. It's a shame his wife died and his grandson quit (remember the self pride comment?) because they were the last hope. It's also sad that everyone who does quit, the owner will talk bad about. Can you imagine going into a company, no matter the size, and hearing them air out all of their dirty laundry about everything? It's especially sad when you know the truth, and the owner doesn't know that you know, and he's standing there lying to your face and acting like he's a victim. It's sad. I can't believe he was lying to my father's face about ex-employees and just gushing personal information and negatively commenting on family and employees. It's disgusting. Every car I brought here has been terrible more often than not and I feel bad that I gave them another shot to clean my parents carpets. They recently cleaned my parents house and that was it for me. Avoid. There are plenty of better places in town for similar or better prices. read more

I will never go here after the way the owner treated my mother. Her and the owner have known each other for years and he used to clean her carpets all the time. She had an issue with how one of her vehicles turned out and she tried getting in touch with him but never received a call back. Eventually she got in touch with him through a text message stating that she'd like a refund because she wasn't happy with the job and that she hoped he'd make it right. She also said that she had heard about some personal issues he may have neen going through and said that she would pray for him. Evidently he didn't have her number in his phone anymore. In a series of rapid texts he asked her who this was, why can't she say anything about a problem to his face (she tried and he was never in), and that she "doesn't have the balls" to say it to his face and she's a "coward" for not leaving her name. I have this all in a screenshot. I live out of state and my mother doesn't know that online reviews are what people go off of these days. I only just found this out or I would've posted this the day it happened.This is not how you handle something just because you don't know who the text is from. My mother didn't know he didn't have her number saved, since they have texted a few times before she just assumed he'd know. Even if he didn't know her, or did, how is this how you respond to an unhappy customer? read more