Great service by all but a special call-out to Mikala who handles the eye glasses part…read more I selected frames that were not a good fit for me (my doing). I was afraid I was stuck with them. I called and spoke with Mikala and she went way out her way to get me into the correct frames and lenses. I simply cannot thank her enough for making this a very positive experience!

Was able to get in for an eye appointment within a month, with no insurance, this optometrist…read moreoffers reasonable Eye exams. Quick and easy appointment, friendly optometrist... And a very fast selection of eyewear.

Probably the best eye doctor I have ever had: charming, smart, and personable. And she gave me a…read morethird opinion of the eye glasses I purchased.

Awesome place to get an eye exam. Great variety of frames to choose from. The staff were lovely…read moreand made sure everyone had masks and hand sanitizer.

They used to be so good, now they just want to upcharge you for everything. Tried to get me to get…read moretransition lenses, don't want them, well you need reflective surface, nope, you need safety glasses, that's $150 up charge, oh and $75 for digital glasses... I am sure management is pushing this to make $$, but when people leave you get nothing.

I wasn't sure what style of eyewear I wanted. Tom of Optical Studios grabbed 8 or 9 choices and we…read morequickly ruled out most of them by trying them on. I was amazed at how easy it was to come to the right choice. With Tom's help, it was actually fun. Super service and big selection.

This place is great! I would HIGHLY recommend anyone who needs eye care to go here. It doesn't…read morematter if it is your first time, 50th or 100th time getting your eyes checked out. If you are gonna do it, then do it here! Also James is probably the best Optician you will meet, both from the perspective of ensuring you look your best & for making it a fun and humorous time while doing it. 10/10 would recommend and go again!

We saw Dr. Sis for my 3 and 11 month old. She is incredibly skilled, patient and a great provider…read more The overall experience was wonderful and happy to have them available for our eye care!

I HIGHLY recommend North Suburban Eye!! 10 years ago, Dr. Lobanoff completed a procedure called…read moreICL and Lasix for me. It was far and away the best decision I had ever made and best money I ever spent. My eyesight was so bad, I couldn't find the broadside of a barn with 2 hands and a flashlight. Dr. Lobanoff was the best and only eye surgeon who would help me. I can now see without my coke bottle glasses/contacts. I literally wake up every morning and thank God for my eyesight. I follow up every year for my annual exam. Dr. Axelson and Dr. Kahil are both great as well. All of the staff are very friendly and helpful. If you need an eye doctor, North Suburban is the best!

I've been coming to see Dr. Hammond for my severe dry eyes for over 10 years. He came up with a…read moreplan to help me. For the first time in decades, my eyes don't feel like sandpaper with red eyelids. Thank you so much Dr. Hammond

Knowledgeable, personable; just a great overall experience…read more Surprised to see any negative reviews here-- not my experience at all. Quite the opposite. Dr. Durick was knowledgeable and personable, and the customer service at the front office was a joy-- even while my wife and I tried on half of the frames the store! Between my and my wife's interactions with the team, it was just a great overall experience.

I have been a Pearle Vision consumer for over 25 years. In November 2024, I moved and this…read morelocation was the closest one for me to go to. When I called to schedule, staff were friendly and helpful...I will also say that the provider who assisted me with selecting new frames was helpful. That is where the 1 star goes too. The optomotrist I saw suggested that I didn't even need glasses based on my exam, which I contested and questioned as I have always needed glasses. She encouraged me to order glasses with the new "unnecessary" prescription anyway in order to "crisp things up". 2 sets of progressive lens eyeglasses later (regular and sunglasses) $$$$ I left. The regular glasses were broken when I picked them up and needed to be reordered. After that, I went back for adjustments twice, they tightened things up and told me that it will take time to adjust to the lenses. I did not find them to be helpful or friendly, instead I felt as though I was inconveniencing them. It did not get better, but honestly I didn't want to go back and was going to try to wait it out for the year and go to an entirely different provider for a new script and lenses when my benefits reset. This fall, as the days were shortening and there was less light, I found it harder and harder to wait. I went back to try and determine a solution. I was initially told that it was likely due to my age (50) and that the discrepancies in my vision would balance out once I was 55 by the store manager. She even told me a story about how some of her friends my age just choose to limit their activities in the evenings particularly because of it and maybe I should consider that. She suggested that the prescriptions that I had earlier were actually "overcorrecting" and giving me "supervision" which was not something they did at this location. She set me up with the owner, who is also an optomoetrist and told me he would be able to explain the "aging eye thing" better and also help me find a solution in terms of replacement lenses/glasses to address my concerns. I saw him Dec. 14th, and sure enough my prescription was not strong enough. He was not willing to provide a solution or acknowledge that the previous script was potentially off and did not say anything about my "aging eyes". He told me he would have to speak with his store manager about options. I told him she told me the same thing about him and he smirked and said "yes...that is because I am the owner. I am not open to making any decisions today or until I speak with her." So I left. I have left three messages for the store manager since that appointment and have not gotten any response. The people on the phone have been friendly and empathized with my situation. One made sure to move my message to the top of her messages when she returned. I have not received a phone call. It is unfortunate that after 25+ years of being a loyal Pearle Vision consumer that this is the experience that will put an end to that.

I bought a pair of glasses for me the tag got switched and then when I got to pick the glasses up…read moreafter 2 weeks they had the wrong pair so I had to wait another 2 weeks when I had to pick it up nobody wanted to help me so I had to wait a bit. Americas best more like americas worst.

I had great service! SAM was amazing, she was so patient and just simply kind I wanted a certain…read morelook in my glasses and tried on a ton before I found exactly what I wanted . Thank you Sam, you make a difference!

I just got a new set of glasses and they could be no better. These new Zeiss lenses are ultra-thin…read moreand light and are far better than the ones I had. I had an issue with my other single vision made here in Chiraq where I could see distance fine but not near so I constantly had to take them off to see labels and things from about 5 feet away or nearer. But now this is remedied. And I got all the additional options I had on my previous glasses which made me most happy. Thank you. Great work.

This small business goes above and beyond when it comes to customer service. Twice now my glasses…read morehave needed to be repaired, i stopped in unannounced and they were fixed and handed back to me. Clean both times no charge!!!!