The first thing you run into is their obnoxious receptionist. Who was very hostile demanding why…read moredidn't you call first, I'm closing I don't have time for you I'm supposed to be gone already. We don't insurance (told her we knew that but we were wanting to see the facility) Her next comment, we don't have any openings until March again reiterated I was just checking but after this first impression there's no way the wife or I would go here for acupuncture therapy. Another turn off was room need cleaned or painted as it had some kind of stain on the wall (not very appealing or giving me a clean feeling), again not good first impression. They may offer the best care but they won't have any endorsement from either me or my wife. So if this receptionist is the first thing you run into representing this business it'll turn a lot of patients off. The drs should think twice about who they have greeting existing or potential customers. They need to remember first impressions are important because you may not get a second chance. Business is tough enough without having your front person chasing of customers. Also apply the rule of 100 when you upset someone, they'll definitely tell others who in turn do the same. Hopefully this is learning business lesson in customer service 101

When I'm stressed and I'm in serious pain; nothing and no other service will fix me back into…read moreemergency care like this family business. I have been going to them for years. Now I commute from New Orleans and send clients to them.

Chemo patients there the best in cleaning and in helping your teeth fill better after 39 rounds of…read morefaction it all for God they have a grate staff home filling

This is such an amazing place. If I could afford it I'd literally go every day. Elina (might have…read moremisspelled her name) took care of me when I went there, and I felt so incredibly special because all her attention was on me. She worked on me for at least two hours, and in that time transformed my rough, corse feet into smooth and healthy looking feet and also gave me the most refreshing facial to bring my skin back to good health. The whole time she worked on me she explained the science behind it all and it was so intriguing. I've never left a business feeling as incredibly awesome as I did walking out of this place. I'm not going to lie, I felt so refreshed and happy it was what I could only describe as a natural high. I'm now a customer for life!

Elena is caring, very very good at what she does and books only 1 client at a time so that you get…read moreuninterrupted service. The facility is the cleanest place I have ever been in, I've been in operating rooms and doctors offices that weren't nearly as immaculate.

I loss a filling on my front tooth on Saturday, the filling was put in about 30 years ago. I called…read more& left a message to their after hours voicemail on Sunday. Monday morning at 7:30am I received a call back from Dr. Matheson's office and by 8am & was sitting in the dental chair & by 8:45am my filling was completed (painless). Dr. Matheson & his staff are excellent.

Best dental experience ever! I had to have a root canal done today and was dreading it! I was lucky…read moreto find a dentist that could do it same day. I came to find the staff friendly and very caring. And Dr. Duncan Matheson IV was absolutely amazing! I had no pain with the root canal and found myself enjoying the dental assistant and dentist like we were friends. This is now my permanent dentist!! Thanks.

I absolutely do not like going to the dentist - that's what I used to say. I'm still not excited…read moreabout it - but the entire office at Pure Smiles makes the experience 100x better from the time you call to make your appointment till you leave after the appointment. They're all sweet, kind, and gentle and quick during the procedures, yet thorough.

The dental assistant would not listen to me. I told her an adult top impression tray would not fit…read moreinto my mouth. I would need pediatric props. She tried to force it in anyway. She wouldn't listen to me. I will not allow people to disregard my limitations. Adult props will not fit into my mouth. They knew I had ptsd and still didn't listen to me, this threw me into a ptsd anxiety episode. I walked out...they lost $5000.

AMAZING!! Rescheduled due to Covid and I would totally recommend! Acne-Rid treatment makes such a…read moredifference after a few days. Large variety of treatments and the staff is great. I will return!

I had a wonderful experience at Dr. Akin's office in Bay St. Louis. Dr. Akin is wonderful (a very…read morecaring soul), and his staff is fantastic. I'm an RN so I know how things should be, and this office is no exception to being among the best in health care. The staff were so nice and knowledgeable. They treated me like I was their best friend. I felt very safe. The office was very clean. Here are some of the things that stood out to me: They handled money arrangements before I was sedated. It was quick and easy. They asked me my allergies many times. Got my IV started on the first stick. Draped me with a furry, soft blanket in the chair. No thin white, scratchy hospital blanket for them! Dr. Akin knows is stuff. He discusses with you your needs, and you are part of the decision making. He even called to check on me. You are given gas as well as IV sedation so you absolutely do not feel a thing, and don't remember any of the procedure. Believe it or not, having my tooth extracted/bone graft performed was a pleasurable experience thanks to this outstanding crew!! Angel S Bay St Louis

Dr. Akin and his staff were extremely helpful and caring. Dr. Akin personally called me on the…read moreevening of my surgery to see how I was doing. His concern for my well being was greatly appreciated. I was not looking forward to having this procedure but I could not have had a better caregiver. I will recommend his services to anyone I know in need of an oral surgeon. Thank you Dr. Akin and your staff. J. McLaughlin.

Tried twice with both my children, thinking the first experience may have been a fluke. Both…read moreappointments my child was never seen by a Dr., I was not allowed to be present for consultation, no information was communicated to me either time regarding what services my child may or may not need. After waiting more than 8 weeks both times I had to call and badger employees for answers of which I received none. Second time I left a message with my concerns, was told I'd receive a call back- no call back. Was told both times to come back in a year. Just saw another great orthodontist and was told both children need immediate intervention as their dentist and I suspected. Extremely unprofessional and downright negligent about my children's health.

The staff is really nice and accommodating. My daughter loves her monthly visits. I would recommend…read morethis office to anyone. They are very professional and we never have to wait beyond our scheduled appointment time. I am very pleased!