State Farm dropped me because I inquired about hail damage to my roof. The office clerk told me…read moreshe'd send some to look at it. There was no damage. They viewed it as a claim and dropped my house for insurance.

if I had a neighbor like David Clark I'd move immediately! I wouldn't want him as a neighbor and…read moredon't recommend him as an insurance agent either. he has treated myself and my family like absolute garbage. loyal customer for over 5 years and when we file our first claim it's slow walked for over a month and then he pays out for UNDER HALF OF THE ESTIMATED AMOUNT for repairs. what a scam!!! horrible insurance. they'll keep you legal, but if you want reliable good insurance, look elsewhere.

I signed up with Pat in May of 2017. We called and made an appointment, walked in same day and…read morereceived quotes that were way lower than our previous company. They always answer the phones the majority of the times I've called. If I've had to leave a message, they have always returned my calls same day. They are quick when I've had to make changes to my policy. Most importantly, they are very customer friendly. I've never had a bad experience with them. Krista and Pat are great. I highly recommend them

From the owner: As your local American Family Insurance agency in Decatur,IL, we'll work with you to inspire and…read moreprotect your dreams whether you're purchasing a car, buying a new home, starting a small business or leaving behind a legacy with life insurance.

The team at New Horizons is absolutely the best. As an independent insurance agent, I'd be lost…read morewithout their support. Thanks!

Went for an interview on 9-18-17 for a CSR position and was advised they had several applicants and…read morewould be a couple of weeks before a decision was made. On 10-18, I called to see if the position had been filled. I spoke with the office manager and she advised they were still interviewing. I commented there was a lot of applicants and she agreed. This call took place at 1:30pm and at 1:54 pm I received a decline letter by email. The decline letter was not written well. Even asking me to reply if it would be okay to save my resume for 6 months. This was poor. You don't send a decline letter and then ask for a response. It took nerve to send an email out minutes later after my call. Did she not have the nerve to tell me on the phone?? This was unprofessional. She could have waited and sent the email the next day....20 minutes later (come on, now). I thought "really". Would she have like it, if it was the other way around with her being the applicant? I decided after this mishap that this would not be a place that I would want to be employed at or to conduct business.

I have yet to receive a payment from American Family Insurance (And it is due April 7th, 2022). Do…read moreI send a payment based on previous payments or do I need to be re-evaluated? Mary P

Great service, nice people that are truly concerned about my insurance needs, not just what they…read morewant to sell. Although not the most important factor, in my case the quotes were also the best I received