I've tried lots of fast food custard places and Andy's wins, hands-down. Ever since I moved to Texas, it has a soft spot for me. I get their James Brownie Funky Jackhammer every time. The combination of solid/liquid textures, temperature, and viscosity make this a well-rounded custard perfect for any occasion, morning, evening, night, summer, winter. You can't go wrong with this The staff are super quick and friendly as always, which is a plus. read more

Andy's Frozen Custard - James Brownie Funky Jackhammer - Ice Cream & Frozen Yogurt Near Me - Frisco, Texas

I got hooked by the ad for Blackberry Frozen Custard "Concrete" in a collector cup about 1PM on warm day. The kid taking order pushed the wrong button "Jackhammer" and charged me extra. It was so busy, I just "whatever". Sure enough, after 10 minutes I get the wrong item brought to me. 10 more minutes, other customers now standing around, kid gives me what I originally wanted, but tells me it "was for somebody else". Yep, it had melted a bit already, so what. I dug into it, and only TWO blackberries are found! Did that other somebody pick out all the berries??? I waited 10 more minutes at window, pointed out the ghost berries that were not in this "Concrete". Zero! The kid messes with the register and reverses charge back to my card. So I offer him the collector cup back, but he says Keep it. read more

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Solid frozen custard. Chocolate is the best - rich and deep chocolate flavor. Vanilla was a bit bland but considering it's a base for all the stir ins, it's fine. Prefer mine plain on a cake cone and this didn't disappoint. read more

The ice cream tastes good, but it's way too sweet. I got butter pecan concrete. There's also nowhere to sit. read more

Andy's Frozen Custard - Butter pecan - Ice Cream & Frozen Yogurt Near Me - Frisco, Texas

Just gave them another chance and the plain vanilla custard was just right! Writing this review in hopes that the manager can see it because I like this place. Annoyingly inconsistent recipe. Sometimes the vanilla custard is too sweet, sometimes it is not sweetened enough. This is the second time in less than 2 months that I received custard that is not sweetened enough. I get the plain stuff and I had to toss it because I didn't go there for sugar free custard. Staff is SUPERB! They are always friendly! The custard is good when it is done right. Would love another way to give review and notify the business of inconsistency in their product. read more

I love the flavor selection here! I always have to decide between something fruity or something chocolatey, but Andy's has a great selection that combines both. I frequently get their snowmonster concrete in a small size since their portions are pretty solid and the custard itself is very sweet. Friendly staff! read more

I love the custard in the Peach Dream from the summer seasonal menu. They mix fresh peaches into the concrete cookie ice cream, making the taste unforgettable. read more

It never disappoints! It is delicious, a guilty pleasure my favorite is the Snowmonster with Raspberries. I highly recommend it. read more

TL;DR - best frozen custard ever! Food - I have been coming here since it opened in 2017, and the custard is super smooth and flavorful. I've just about had their whole menu by now, and there's not a single bad thing. The seasonal items are also something to look forward to every month (the Cookie Casanova and strawberry shortcake are so good). Service - standard Ambiance - only outdoor seating (benches on their patio) so most people just sit in their cars and eat when it's chilly outside, but during the summers there's plenty of people hanging out on their patio. read more

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If you're going for a good customer service find another location. Extremely rude and when asked for a manager, laughed and said I am the manager. if you just want some good ice cream it will work. I emailed customer service and reached out to the number that was provided no response. read more

Never had frozen custard before and had to try since it was a texas thing. Got the mint custard. Sizes are super big here. I think a small is probably more than enough to share with 2 people. I thought it was ok, a little too sweet for me. read more

Who doesn't love Andy's! I get a create my own concrete and it get jack hammered(hot fudge down the middle) be sure to try the chocolate

This location had fast service and the employees were super nice, too. Except for one they were mostly all wearing masks and distancing themselves to make us feel comfortable. The custard could have been at a lower temperature because our scoops were melting by the time we got them (it was cold out with temp sitting right around 40°) but otherwise it was a great experience. The cones were not stale - nice and crunchy!! read more

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The customer service was great! The young man working the drive through helped us decide,as it was our first time here. Boyfriend got a buttered pecan jackhammer with a creme caramel center. I got I strawberry cheesecake sundae with butterscotch drizzle. We ordered ours both in a size small! But I know everything is bigger in Texas,so they're really a large! Lol! We could not finish ours in one setting,they're still in our freezer 2 days later. Lol!! read more

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Soooooo good! I got the butter pecan concrete. Amazing! Great service. Everything we got was incredible.

I got a jackhammer last couple times I've been here. It's always good but the product is served a whole inch below the rim. I got a medium, why don't they fill the cup up anymore? read more

5 stars for Andy's . Our go to neighborhood place for frozen custard ice-cream. They serve a variety of ways you can arrange and eat your ice-cream. Stand at the window and watch how the ice-cream is being made inside, so cool. The taste is smooth and silky, not dense or heavy. It's a lovely custard texture. read more

Having a sweet tooth is such a bad thing . It's a constant struggle to resist desserts and giving it up. Walked 2 miles after eating it just to reduce some guilt. Ordered the Small ( looks like a medium)Butter Pecan ($5.62 with Tax) and it was pretty good. It was loaded with lot of roasted pecans. Literally every bite had one pecan. Glad I dropped the idea of additional Topping. Pros: ------- Good frozen custard Friendly staff Quick service Benches to sit Restroom Drive -in Download the app and get free small concrete Check in to get points for every purchase Cons: ------ None to me. read more

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OMG!!!!! Andy's Ozark Turtle Sundae is frozen custard covered with hot fudge, crème caramel, roasted pecans, and topped with a cherry. It is my absolute favorite treat. Andy's is a walk up or drive thru Custard Parlor that has all your favorites. The Staff is always amazing, plenty of parking and well lit for nighttime sweet tooth runs. They are open all year around and worth the drive to Frisco. Make sure to pick up a loyalty card for the points towards a free treat. Enjoy! read more

Andy's Frozen Custard - Andy's Ozark Turtle Sundae Andy's frozen custard covered with hot fudge, crème caramel, roasted pecans, and topped with a cherry. - Ice Cream & Frozen Yogurt Near Me - Frisco, Texas

I'M UPSET! Always order "up vanilla ", 2 scoops of vanilla custard, wafer cone. Price was$2.05, raised 5x to $2.80 for several months throughout the summer! Went today, on a cold weather slow day, Now $3.45!!! Inflation is coming down! As much as I like their custard, not buying at these prices!! read more

Excellent! One of my family's favorite places to visit-usually pretty fast service and always delicious.

Took my family and I to Andy's for desserts And the sundaes and splits the serve is way below bar very sorry looking and the amount was very low did not even go over half the depth of the container will never go back was a bad experience read more

Soooooo goood! Soooo creamy! Sooooo yummy! I was in town for a few days and ate my way around :). My goal: hit places only once so I could get more tasting in. Unfortunately for that goal; I went to Andy's ....and I had to keep going back. 3 times in 5 days:) Thank you Andy's! You are yummmmmy! read more

If you have any allergy, please please warn them. 2 stars because regardless of their mistake, their custard is still very good. I have a tree nut allergy but not a peanut allergy. My sister got me a junior Tin Roof Sundae which has Spanish peanuts, but no tree nuts. The employees must use the same scooper with the peanuts as they do with the pecans, because I ended up with a few pecans in my custard that I did not notice until halfway through since it had melted quite a bit by the time she brought it home. I was hoping it was just one pecan rogue by the time I noticed, but I soon started having an allergic reaction - so I'm assuming there were more in the custard that I did not notice and ate. My allergy is not bad enough where cross contamination such as pecan "dust" could be an issue, it only flares when I eat an entire nut. This is my first time ever experiencing an issue like this at any establishment regarding my allergy. Please ensure that this is corrected so that others with more strict allergy requirements do not end up in my position. read more

Delicious cold treat on a late evening outing. Service was speedy and efficient. I'm glad it's not too close to us or I'd be a regular. :) read more

Well, the last two times I've visited this location I've been told they don't have the ingredients to make two different concretes. We have driven away both times due to this. This location needs to be better managed and have its ingredients stocked. read more

It really wasn't anything special. You could get more toppings for the price you pay. I think its $1.15 for premium toppings and 0.90 cents for classic toppings read more

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This location provides the same quality as the bigger locations. The service was fast and the custard creamy as expected. This is one of the places we missed the most since we moved to Houston! read more

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Been to Andy's before, and this location met the same great standards. The drive-thru service is fast (and friendly!). And the custard - rich and creamy yet not too heavy. This is the type of custard where you can eat a good amount and not feel like you need to take a fat nap right after. Generous mix of Oreo/strawberry in my order, which is always a plus. Great location & great spot for dessert! PROS: - quick and friendly service - plentiful parking spots available - rich and creamy custard & concretes - good portion for the price CONS: - none so far! read more

Andy's Frozen Custard - Large Strawberry & Oreo Concrete - Ice Cream & Frozen Yogurt Near Me - Frisco, Texas

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The product is usually great for the most part. The biggest issue with this location is the service! Seems like taking your order and getting it correct is a problem. Also I may not order large sizes anymore, as they don't put enough product in to compensate for the overwhelming amount of custard. Haven't had this issue with other locations except this one. Just sucks since this is the closest location for me. I'll travel elsewhere to have a better service experience with staff that actually cares about customer service! read more

First time trying the place! So many flavors! I got the triple chocolate and was blown away with how smooth and delicious it was! Definitely will be coming back! read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Frisco, Texas

6 stars. Fantastic. No notes. Andy's Frozen Custard is God's greatest gift to us all.

The good: delicious frozen custard. I always get the Turtle Sundae. The bad: twice the the employees taking orders by the menu have disappeared without explanation and never returned. The ugly: this presents a quandary. Do I wait until they return or drive to the window to order? The first time this happened the young girl absolutely refused to take my and told me to drive around. I just left. (Thank you Joyce Meyer for teachings on patience and not making a scene.) Same situation today however the gentleman in the truck behind me told me I'd be served at the window. I took a chance, was served by an adult (owner, manager?) and was allowed to order at the window. read more

Just moved in to the area and went here 3 days in a row because it's that good! I like just plain vanilla custard and it's the right amount of richness. Maybe I'll try other items next time since they have a pretty extensive menu. Price is very reasonable too and the drive thru can be backed up at peak hours but moves quickly. Make sure you ask for a rewards card! read more

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Custard... awesome! The service was horrible. Do not let someone that can't give service without rolling their eyes when talked to the cashier roll. That's not okay to let15 people stand in the back when clearly this girl with the terrible attitude need help. Get her out of the front window. I would not be surprised if she is out of there in a week. Only been on one of these establishments twice. Both yummy but this one in particular is unmanaged. How can you not see when one of your employees is miserable. All alone and upfront... she was not even trying to act "okay". You don't have to smile or even be nice but courtesy goes a long way. Get it figured out.... It's a freaking dessert spot.... Not hell...... read more

All Around Excellence Beautifully crafted treats and sodas that will have you thinking of simpler times. I absolutely recommend, especially if you have some kiddos in the car with you! Wish they had these in California! read more

Not from Texas but since we moved we are huge fans of Andy's for the incredible blizzard type custard creations. Service is fast, even with a line! Our go-to: concrete with Bordeaux cherries and cheesecake - impossible to beat. read more

There really is nothing else that compares to the flavor profiles and textures of Andy's frozen custard. If you have not been you need to go. If you have been, you know what I'm talking about. Turtles and splits are my favs. Pics. See em! read more

Andy's Frozen Custard - Turtle - Ice Cream & Frozen Yogurt Near Me - Frisco, Texas

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Asked for a triple chocolate and got chocolate ice cream instead went back to have it fixed and they put even less in. Super disappointed. Manager just looked at me and didn't even offer a refund. Too bad we loved coming here.. read more

Andy's Frozen Custard - Triple chocolate - Ice Cream & Frozen Yogurt Near Me - Frisco, Texas

Most people know what they are getting.... Expensive but yummy treats. Chocolate custard was soooo tasty as usual. Cashier was very friendly like always but service a bit slow as usual. It's impossible to say anything bad about the custard but would like to explore some other options in the area. read more

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