I wanted a colour and cut and was quoted $300 (max they said) minus 20% coupon for trying new…read morestylist. First red flag was requiring my credit card number just to book. Second red flag, springing a waiver on me when I arrived for the service stating they are not responsible if they destroy your hair! Third red flag, now too late to back out, the stylist carelessly flung bleach in my eye and I had to wash it over and over. She didnt even apologize and further deposited bleach on my pants, ruining them. I asked for platinum which they said they could do. My hair turned out banana yellow underneath and pink on top. The pink washed out as it was toner, the brass underneath stayed as is. The whole time the chick talked about how good she was and how brassiness was the mark of a crappy job. And then she gave me brass. They had the nerve to charge me 20% more than they quoted for a "colour correction" that they totally failed. NOW I need a colour CORRECTION and will spend more $ somewhere that can actually retain talent. The only people coming and going were for nails and facials...NOT HAIR! The cut was rushed, definitely not finished, not checked properly and it's all choppy and is uneven on each side. When I took issue with the cost, reminding them of the quote, they summoned the RCMP, who threatened me with force and made me pay, suggesting I take them to court. And they refused to fix it. Criminals. This salon is amateur and greedy to boot. If your hair matters to you, RUN!

I called for a manicure and I was told an appointment was a month out?…read moreWhat kind of nail salon works like this?

Just a heads up folks.......I called this morning to book an appointment & the owner answered &…read moreadvised that she has been CLOSED for business for over a year now. For some reason, her site is still up & running - despite her requests to have it removed.

I have been to many nail places and I HAVE FOUND HER, never have I been disappointed. I tell her…read morethe color I like and she always goes beyond what I imagined,

I found this salon online and Amanda is an excellent hairdresser and she waxed my eyebrows too…read more Very convenient lotion and on a bus route near Fresco grocery store so great for people of all ages and easy walk for seniors in the area.

Brittany was awesome! Got me in for over-due lash fill since I am travelling and did an amazing…read morejob. I was lucky to get a cancellation appointment since I am only here one day. I will be seeing her now every time I come to Vernon :):)

Jenna did my lash tinting. She is amazing! She definitely knows what she is doing. She takes her…read moretime to do a great job. She also has a great personality. Thank you Jenna

I moved here recently and I originally called for an appointment, asking for an experienced tech…read moreto have my top lip, bottom chin and nose lasered for spider veins. I was told this would cost 150.00. When I attended my appointment the technician made a decision to chose a different laser machine than I was originally booked in for as per my telephone consult. She lasered my full face and I was charged $350.00 plus tax. I decided to not complain at that time concluding that the treatment should be successful. After 2 weeks and 4 weeks, I noticed no improvement in the areas I had initially made the appointment for. I returned to explain my situation about the original quote price, etc., and that I believed I did not receive what I paid for, I was told that I would need numerous treatments for results. The technician pulled up the pre- photos of my face prior to the first treatment, these were taken after the initial prep wiping and cleaning cleaning process creating a redness to my skin and used these photos as a comparison, stating she seen improvements. The technician then proceeded to use a different machine during this return visit on one area of my top lip and my chin and nose and the results were significant, I wish she would have used that machine in the first place. I'm an unsatisfied customer, I was not validated when explaining the misunderstanding in price, nor that I did not receive the results expected. I do not mind paying good money if I get results. I have been getting spider vein laser treatment for 15 years, so I do know what typical and reasonable results look like.

Beautiful, clean place. Staff is wonderful and procedures are professional and thorough. Would…read moreonly recommend North Okanagan skin and laser for all procedures.

After shopping around, I have found my salon in Vernon!…read more The owner, Katie, is an absolute PEACH! Her skill, professionalism and passion for her work, inspires her team of stylists at Spruce, making you feel welcome and in trusting hands. Look at this hair! Thank you!

I get all my hair cuts done here and I absolutely love it! They use essential oils and massage your…read morescalp before beginning the wash and cut process, very enjoyable and smells amazing! I really want to try getting highlights here, I trust the staff completely. Definitely would recommend for a high quality haircut and enjoyable experience.

my stylist is Rachel. she consistently provides exceptional services including haircut and…read morehighlighting for me. she is creative and at the same time tuned in to my requests regarding styling. she is a star!

I just moved to town, one of the excitements of starting fresh is finding your hair salon!…read more For me, when looking for my salon, it's not just about, who has the best technique and who is up to date on styles - for me it's equally about how the salon makes you feel, the environment, the staff. Do I feel welcome? Are the hair dressers happy? Do they care? I found this salon by google search and was pleasantly surprised when I got partnered up with the owner of the shop! This meant I was guaranteed to be getting my first impression by the one that would care the most, it's guaranteed they would be welcoming and the smile on her face in the photograph made me think, I'll be in her chair intimately for a long period of time, maybe I'll even make a new friend. I was very wrong. Entering the shop, I was greeted with an ice cold glare, the words "can I help you?" were delivered as if I was a begger, coming in AGAIN to harass them from the street. I told her I was here for my hair appointment. *Phewf* that was just the front desk girl, glad that's not my stylist - I took a seat, smelling the deliciousness of the Aveda products, thinking I'd like some new smelly lotion as a treat. Moments later I was escorted by the same lady , to her chair, where she proceeded to ask me questions about my hair... this is weird, I thought, the owner is having the front desk girl gather the information for her, smart I guess, time saver! I then put it together... the woman I inconvenienced at the front desk WAS my stylist AND the smiling face from the website's photo.. the owner. I opened up about my personal life and story, hoping to make a connection, understanding too, that people have been going through a rough time these past years and maybe we could still find a connection point and this could still be my new salon - but at the end of my appointment, after feeling eye rolled at, that my hair wasn't up to par coming in (my husband had been cutting my bangs while we were travelling overseas), and generally dissatisfied with life energy throughout, when begrudgingly asking if I wanted my hair curled, I STILL felt an inconvenience to her. Maybe I'm overly sensitive right now because I'm pregnant and maybe I have high standards to want even my hair experience to be one of connection and care but come on- this is horrible customer service! I left with my hair looking cleaned up, which was the purpose of the appointment - I needed a professional for that, but... I didn't leave feeling good. I didn't purchase products on my way out. I won't be returning for even a free bang trim.

I drove to Vernon from Seattle with a car full of children...needless to say my nerves were shot,…read moreand I was looking for some relaxation. I found this place in a little strip mall area (the outside does not do the inside justice). The inside is very clean and has a very inviting atmosphere with traditional Native American themes. I arrived late in the afternoon and was not able to schedule a massage, however I was offered a session in the infra-red sauna. With the solitude of the sauna with relaxing music I must say the experience was very relaxing and after a 30 minute session I was much rejuvenated! My thoughts...don't over look the sauna in your experience...AWESOME!

Sherida C alias DEE S. My previous terrible review was wrong…read moreand concocted. It was written out of anger. I apologize for the terrible review I wrote as it was written in a moment of anger. I hear Rain Wellness is a beautiful healing place. I have never met the 'husband." So disregard my previous review...it was a lie and wrong. My deepest apologies to the owners for publicly harming their reputable business.