Initially, I was all set to give this place only two stars. I was told to arrive about 15 minutes…read moreearly to fill out paperwork, which I did. Their first appointment is at noon, which was my appointment today, and when I arrived at about 11:45 the lights were mostly off. But they turned the lights on and gave me the paperwork to fill out.
I was then told my massage therapist hadn't yet arrived. Hmmm, okay.... she arrived at about 12:10 and took me in right away - but I did get rather turned off by the lack of professionalism in terms of either offering me another massage therapist, keeping me updated on her whereabouts, making sure I wasn't in a rush to leave, etc.
Marianne, my massage therapist, finally arrived and took me in immediately and filled with apologies. Anyway, once I was taken in, things started getting better. You leave your shoes by the waiting room, which is a nice touch - it adds to the spa like feel of the place, and minimises noise of people walking around.
The rooms are lovely - well lit by candlelight, soft music playing, etc. I didn't love the fact that my body was covered with a smallish towel instead of a sheet, but once I got into the massage I forgot about it.
I had booked a deep tissue massage and was a bit turned off by the light touch Marianne had at first, but she still somehow managed to get in there and loosen my muscles. At one point she pulled my shoulder blades out, which I've had done before and usually find myself gasping to not yell out, but with Marianne it just felt like a nice gentle stretch that left me feeling quite limber. I'm used to deep tissue massages being very strong and really working out my muscles, with me grunting from the pain (the good sort of pain, though!). That's not how Marianne did it - somehow, I received a deep tissue massage and managed to doze off!
Afterwards she left me dozing in the room, and when I finally got up and got dressed, she met me in the waiting area with some tea and water, a stack of magazines, a blanket, and my choice of daybeds to curl up on and relax. I was told there was no rush for me to leave, and I truly felt that way.
I'll be back.