Every member, faculty and staff here is nice, except for one terrible staff, Jay. I used the…read moreprinter once, and he thought I was wasting ink (Although this rule is not written in the lease, agreement, contract, or posted notice) so kicked me out. my course certificate (which I spent $100 just to qualify for 3D printing) here became worthless. After I was kicked out, they refused to refund my membership fee and locker fee, but continued to charge me monthly rent and locker fees until I updated my credit card. And they refused to accept all of my emails, even though they were very important to me.

Tried to take a tour of this place with my husband and kids, only for the receptionist/front desk…read morelady tell us that there's no kids allowed inside. If that was the case, then why put this on your website in your FAQs?? My oldest is 13 so it should be ok for him to look around. Though with my youngest being 7 and will be supervised by me, she's still not able to get in as well? Either word your policy better or put it under the tours question that no kids aren't allowed. Wasted our time there.

This is a long overdue post, but I truly appreciate Rochon's kindness & help during the busy…read moreholiday season. I came in just minutes before closing, and she still took the time to complete my Live Scan. The process was smooth, affordable, and much easier than expected. I highly recommend this location if you need a Live Scan and suggest calling ahead to book an appointment. Rochon's kindness made the entire process smooth and stress-free. I truly appreciate the excellent service that I received from this center!

A shout out to Ro in the main office - she's such a delightful person and extremely helpful - she…read moregoes above and beyond to help you best she can - she's amazing!!!

I wish I were writing a review of the facilities, instructors, class quality, or my experience in a…read moreclass, maybe even showing a picture of my cool finished art... but I can't, because of failure after failure on the part of the management. I received a glass flameworking class as a surprise for Christmas, paid for, with the option for me to move it to a number of dates. I chose the March 8th date. It's been THREE MONTHS of multiple calls, voicemails, and emails per week to The Crucible. We have gotten ONE single response the entire time: something to the effect of "so sorry we dropped the ball - we'll get back to you," then.... nothing. None of our calls or emails or voicemails have been returned. The March class date has now passed, and not a single offer of a refund or a reschedule. We're doing a chargeback, which we really hate to do since it's so detrimental to the business, but... if it weren't for all these other reviews I'd wonder if this place even exists? Three full months of effort on our end and not a single useful human answer?Hoping this review plus the chargeback gets us some sort of resolution.

Terrible customer support. Was unable to attend a class I registered for. Was given no full refund,…read moreno partial refund, no full credit, no partial credit. No consideration whatsoever was provided. If Crucible is going to be so inflexible then they should offer an insurance option like is done for concert tickets.

Incredible community-oriented coding boot camp…read more After working in tech for a decade, my curiosity got the better of me: WHAT exactly are developers doing all day? - What exactly is a "pull request?" - Why do you keep saying "deploy?" - How can changing a line of text take two weeks? Basically, I wanted to know if nerds had been pulling one over on me for 10 years. So I decided to learn how to code. In the past, I've tried to learn this stuff on my own but I always hit a wall. Programming is hard to learn from books and online tutorials alone. And while there are many boot camps in the Bay Area, most are full-time, five-figure affairs designed for people committed to a dramatic career change. 6-8 weeks of full-immersion was not what I was looking for. Kickstart Coding is different. They offer after work and weekend classes which means folks with full time jobs can still learn to code. They are based out of Oakstop (a community space) and host free Meetups where you can get advice from other coders. And they are far more affordable than the other options. If you don't have a laptop they will even let you borrow one for free. They really seem committed to helping all people learn how to code. About the class itself: my first class was March 2, 2020, which was only a few days before the State of California mandated that folks shelter in place due to the Coronavirus epidemic. In only a few days, they had converted the program into an online class. At first I was concerned about the lack of hands-on instruction, but they made it work. They offered office hours and review sessions if you needed extra help. Each class begins with review of the previous class' concepts to keep you up-to-date. Then we'd go through a series of problems that escalate in complexity. Then we would learn new concepts. The pace of the class is fast. You don't have time in class to complete all the exercises, and you're going to have to do at least 10-15 hours of work per week outside of class to keep up. And we learned a lot. We started from the bottom, learning command line basics, and by the end we were deploying(!) like real web applications. It's a full stack boot camp which means you'll learn both back-end (Python, Django) and front-end (JavaScript, React) frameworks. This program is great for anyone wanting to learn how to code, but who doesn't want to quit their day job. The instructors are committed to helping you learn and understand, and what you learn is very practical, i.e., the kind of stuff you'll need in an actual job setting. There isn't a lot of theory (I'd recommend the free Harvard CS50 if you want that kind of thing), but the instructors were always willing to explain and why and how of certain concepts. I highly recommend Kickstart Coding.

Kickstart Coding provided a great programming bootcamp experience and was a great option for me as…read morethe part-time course structure allowed me to continue with my full time job, while paying a fraction of the price of the other programming boot-camps in the area. The classes were structured to be very hands on, with multiple instructors present every lecture to help as needed. All of the instructors were very knowledgeable and friendly. Class material was structured in a way that people of all skill levels could succeeded, while more advanced students would stay challenged. Lessons consisted of a short lecture time, then hands on problem solving for the new materials. Each lesson would be 3-4 lecture blocks, and 3-4 activities. Activities would start with simple hello world types of problems and increase in difficulty. In addition to the lectures, there was weekly homework and reading, followed by a group project at the end of the course. Looking back, I am amazed at the amount of material we learned in 4 months. Overall, I feel like the course material was very applicable for anyone wanting to do software development, and it was clear that the curriculum is a labor of love for Michael B. If you are motivated to learn, I would highly recommend Kickstart Coding