Sam has been fantastic on my trial and wedding day! I am not…read morean expert in make up and was hoping that whoever comes to my home will help me and give suggestions what would work best for me and on the day. And thankfully I made the right choice with Sam, she was lovely. She did not overpower me with make up knowledge but enough to give me more of an idea what can be done and make me look beautiful. The trial filled me with confidence. On the day itself, she was right on time and put me at ease. She made hair & make up for myself, my sister and mum and all right in time. She really thought it all through with the timing as well. On the wedding day I still had to do a bus ride playlist (which I forgot about) and whilst doing my hair she helped me with this as well. I had a brilliant playlist after all. My make up lasted all day & night and my hair was still in place with my hairpiece. Fantastic work! On top she gave me a new lip gloss & liner she used on me, so I could use it throughout the day. Thank you! I would always recommend Sam, without hesitation.

With three months to go I had left it fairly late to book a hair and make up stylist for my…read morewedding, so I was relieved to find that Sam was available. I messaged her with a date and she said if I could pop a £95 deposit in to her account she will hold the date and then we'll talk trials. She said she had problems with her emails. It was 2 weeks before I heard from her again and I was growing cautious. We finally booked a trial for a month before the wedding but I was hoping to do it sooner as I had a feeling even then that she wasn't too reliable, but I'd already paid my £95 deposit. I text Sam and asked if there's any chance she's free on the following Monday. She said yes and suggested 10am. By 10:15am Monday morning, after calling and texting with no reply, I finally receive a text from Sam saying she's busy, she doesn't remember agreeing to that time (I have a text from her, in her own words, suggesting 10am on Monday). I asked for a refund as I no longer trusted her, who's to say she wouldn't do this on my wedding day? She agreed to refund me. It's been almost 4 weeks and I still haven't been refunded. I text her a few times a week. She texts back all the time, always with a different excuse: her accountant manages the refunds. She's been away. She says "it'll be with you this weekend" and "it'll be in your account by midnight" but, of course, it never is. I still don't have the £95 she owes me for not showing up to my trial. I'm still suspicious she's a con artist and doesn't actually know a thing about hair and make up. The alternative is she's an extremely unprofessional woman who has no idea how to run a business. Either way, I would hate for other brides-to-be to be let down as I have and I hope she never has the chance to rip anyone else off, avoid at all costs!!