Everyone I have come in contact with is so caring. They helped me just yesterday as I became…read moreconfused about which place I needed to be. Such thoughtful folks who want to be sure I was taken care of. I am doing so much better since i am getting such personal care.

This was my first visit here and was arranged through the Birmingham VA's Community Care program,…read moreallowing Veterans to see local health care providers when the VA is more than an hours drive one way. All of the staff here were very friendly, helpful and accommodating. I saw Dr Barrett and again, was very pleased. He was caring, listened to my concerns and never seemed rushed when talking with me. I'm happy to find such a great provider with a wonderful staff.

I rarely leave reviews, but my recent experience with this practice was disappointing enough that I…read morefeel it's important to share. I scheduled what should have been a routine annual well-woman exam, which my insurance covers as preventive care with no copay. In fact, I have walked into this visit every year with my debit card ready to pay a copay, and multiple times I was told by the office that my insurance does not require one for this type of visit. I am always prepared to pay what I owe--but not what I do not owe--and that is part of why this situation was so frustrating. At check-in this time, I was told I owed a prior balance and was asked to pay upfront for the current visit. Based on past experiences where routine discussions during preventive visits were later billed as additional charges, I was already uneasy. After allowing the charge so I could proceed, I reviewed my receipt and noticed a "private pay" line item. When I asked about it, the Shelby responded in a confrontational and unprofessional way, asking why I "even come in" if I'm "just going to argue." Patients should be able to ask questions about their billing without being spoken to like that. I was also asked to complete a depression screening questionnaire. While I understand the importance of mental health screening, I later learned this may not be fully covered by my insurance. Given the office's pattern of billing beyond preventive care, this felt less like routine intake and more like an opportunity to add billable services without clearly informing me ahead of time. What was most concerning is that when I asked to speak with the doctor directly, I was told he would not speak with me. Being denied the opportunity to address concerns with my own provider reflects poorly on the level of patient care and communication. I understand that there are differences between preventive visits and problem-based visits, but transparency matters. Patients deserve to know upfront what may or may not be covered and to be treated with professionalism when they ask questions. Because of this experience, I will not be returning to this practice.

Dr. Johannson was an amazing provider. He was very attentive and worked hard at resolving the…read moreissues of his patients. He took his time and made sure you were clear before you left the office. If I could travel to Alabama I would! Caring and compassionate!!!!!!

This was my first visit to Dr. Hankins and my first 'annual checkup' in about 14 years. My…read moreexperience with doctors offices in the past has been that I normally felt like I was being rushed through. In contrast to those past experiences, I was extremely pleased that Dr. Hankins took his time with me and made certain he answered all my questions. I felt I got true quality, un-rushed one-on-one time and that my concerns were important to Dr. Hankins. I definitely recommend Dr. Hankins and the Med MD Plus practice.

Adam has been a great chiropractor and his staff is the friendliest and most accommodating people I…read morehave met in any office. They are truly there to help you and make you feel better, physically and mentally. I miss this office so much, I would just want to go back and say hello. Hard to find a great chiropractor who actually listens to your needs. Would like to have a clone of Adam where I moved.

Dr. Whitten and is staff is so friendly. They greet you everytime you come through the door and…read morethey listen to your concerns in all . No long wait period . I highly recommend them.

08:20 Checked in for 08:30 appointment 08:40 Called back…read moreto exam room 09:01 Dr Williams comes in for exam 09:10 X-rays taken 09:20 Dr back in for results & treat 09:30 Appt complete Needed a Podiatry specialist consult and was set up to see Dr Willams through the VA. Everything here went very smoothly and all of the staff very very kind and helpful. Dr Williams took his time, listened to my concerns and took care of everything before I left. I was a new patient, but still was in and out in about an hour, all while receiving excellent care.

Excellent Doctor for anyone needing a Rheumatologist. Can take a while to get an appointment but it…read moreis worth the wait. I have been seeing her for over ten years for treatment of Fibromyalgia. Very professional staff of nurses and nurse practitioners.

After a long painful weekend I was finally able to get some relief. Dr Harrison was great at…read moregetting me back straight. He is a blessing to this community so glad he has come to Ashland.

Dr. Bateman removed my thyroid and apparently during surgery damaged or removed my parathyroid. I…read morewas supposed to be in the hospital over night and was there 6 days!! He then let me go home and I had to go to ambulatory care at the hospital Mon, Tue, Wed, Thurs, Fri and then to the ER on Sat and Sun for IV calcium and potassium...this went on for 6 WEEKS!!! He never once saw me again and sent his nurse practitioner in to take my stitches out. He turned it over to his wife (she's a doctor too) to set my iv doses. Well after 57 IV sticks (and me begging for a central line that he declined when called) and 6 weeks of the same mess, I went to Birmingham. Dr, Bateman promised my parathyroid was still there and would pick back up in within a few weeks...is what he said. I went to the head of endocrinology at UAB and he said there was no presence of a parathyroid!! They did scans and extensive bloodwork. So every time I get a fever or bad stomach bug I end up in the hospital and I have had many complications because it causes low calcium (hypocalcaemia). I never had blood pressure issues until this and because of the parathyroid issue it causes me to have high blood pressure, well now my kidneys are failing due to all of this. I was told I couldn't sue beacuse it was a risk associated with the thyroidectomy, even though he never pointed that out to me. Not only have I had many years now of being in and out of the hospital for this issue, I have had seziures due to low calcium, concussions from the fall due to seizure, teeth falling out, now in renal failure...thanks to Dr. Bateman. I WOULD NOT SEND EVEN SOMEONE I DISLIKE TO THIS MAN!!!

Met With Dr. Bateman To Discuss A Parotid Gland Tumor. He Fully Discussed The Cause, The…read moreRecommended Procedure And Post Surgery Expectations. The Surgery Went Well And After Surgery, Dr. Bateman Was Very Attentive To My Healing. He Is A Very Kind Person That Makes You Feel Totally At Ease Because He Fully Explains Why & How Procedures Are To Be Performed Healing Expectations. I Would Highly Recommend Dr. Bateman.