Would not recommend this car yard to anyone wanting to purchase a car. Dodgy, poor communication,…read moreappalling customer service. All they care about is getting your money, they tell all the lies in the world to do so. I swear they didn't even give me the actual car I brought. Car was not roadworthy, disgusting condition inside & out & multiple things are still going wrong with it, but they DONT CARE. 6 months of dealing with them AFTER I bought the car that had to sit in my driveway for that time, with no one ever owning up uto what they did WOULD HIGHLY SUGGEST TO NEVER EVER BUY A CAR FROM THIS COMPANY!! Worst experience of my entire life ever!! Don't even deserve the one star rating I had to give!

I purchased a vehicle from this yard and went to transfer the rego and none of the details match…read more They never transferred the vehicle from the previous private owner the vehicle description is different from rms. also they try to charge administration fees of $150 to $495 which must be paid in cash which is Illegal. Don't get sucked in by this car yard

Hi we bought at lexus from the auto house 4 months ago, we very happy with it we went by for…read more coffee today to look at trading in my husband's ute. What we love the most is that there's no pressure.

I bought a Premium Selection preowned BMW from these people, and I have to tell you the service was…read moreimmaculate. It was one of the easiest car purchases I have ever made, and they negotiated in good spirit. The sales person was helpful, as was the finance person. When I went to collect my car, there was a real sense of occasion, and this impressed me because it wasn't even a brand new one. They made me the best cup of Vittoria coffee I have ever had, so kudos for the skills of the barista they hired, then the car was presented with a special plaque and I was made to feel like a king as I drove away. What more could you want?

Bought a brand new made to order BMW X3 diesel so my wife could drive in a safe and reliable car…read morewith our child and so I could have peace of mind. Since we've owned it, we've experience a series of problems including mechanical, along with some of the worst customer service and arrogant attitude towards us in a manner like never before. This is supported by our recent malfunction where the turbo on the car blew up due to a defective part that was followed by typical BMW Australia arrogance and refusal to accept responsibility for a problem with components that BMW installed themselves. This cost us $5,000 the car doesn't even have 90,000km's - I will never buy another BMW again and must say this is NOT the Ultimate Driving Machine, but it is the Worst Ultimate Driving Experience (I don't feel safe having my wife & Daughter in this car) and the worst Customer service I have ever had...

I have recently been duped by a Sales agent from #audiparramatta name: withheld because of personal…read moredetails rules - DM me to know the individuals name. I have reported the fraud to Police. There has been absolutely no support from the Audi Parramatta folks. Just wanted to spread the word about this specific person - so that I can warn people in case anyone else has any dealings with him or Audi Paramatta. Admin team I can share details if you want to discuss the genuineness of this post. Update: Police case registered against the individual and Fair trading complaint registered against Audi Paramatta centre

Like many of the dealers around Parramatta, the parking can be a nightmare. In order to drive into…read morethis place you need to negotiate a narrow alleyway and hope you don't meet another car on the way out. The salesman was very accomodating. Apart from the endless offers of coffee, time was spent looking at colours, options and at one point a car was brought down from another yard for us to look at. It is a difficult job when you don't have what the customer is after. We were very interested to buy if they could find a car that suited us and were told that there was probably only a couple of thousand in wiggle room in the costing. After getting our costing we went home and did our homework only to see that there were other dealers who had what we wanted and it was at a much reduced price. Out of courtesy, we phoned back and let them know we were going to another dealer. This is where things turned a little sour. The wiggle room turned into a gaping hole and they were up for price matching. This may suit some but did make us think that we never got their best offer up front as perhaps they thought we wouldn't check with other dealers. It felt like more of a policy exercised by this dealership rather than the salesman.

Had to update this review from a 5 star to 1 star. It's all…read moregood and great when you buy a car from them, but when there's a leak caused by this dealer damaging a grommet tube from the camera they installed, they never return calls. I called 3 times to ask over few weeks. 2 times they said they will call back. And nothing ever happens. I was about to have a baby so not going to play phone tag with them and in the end $400 out of pocket to fix and now left with water stains. I loved my purchase experience, not so much for the after sales. And it's hit me at rock bottom when the car is leaking during rainly weeks while waiting for a baby. You see a company's true Color's when things go wrong.