This service, John in particular, used to be a service you could rely on apparently. We used…read moreZoomies numerous times after he sold it to a young man, can't remember his name right now. But now, something is definitely amiss. We advised him of a flight change on our departing flight out of SMF, he gave us a time he felt he would get us there in ample time for our international flight, he didn't think we needed to leave that early. We suggested an hour earlier but he didn't get to our home until after 5am, our flight was departing at 7:20am. Our friends, who he picked up first as they lived in LWW, told us he drove about 30 mph to our house in Rough and Ready. He drove so very slowly all the way to the airport, it seemed as though we were going in slow motion, anxiety level growing and growing. When we finally made it to the airport we paid him $200 cash and took off running, one of our friends has a permanent disability and we held a space in line at check in. The line was long, I made all kinds of excuses and walked to the front of the line to alert the reps about our late driver, she said she would try to get the line to move faster. By the time we got up to the front, she told us our luggage would not make the flight and asked if there were others that needed to get on our flight, a few others started literally begging her to get on the flight and she felt so bad, then took our luggage and called the gate. We told our friends to get a head start, they had TSA pre-check and could maybe get there before us. We got to the VERY LONG security line in a total panic, anxiety through the roof!!!!! Finally got through security and tried to run best we could, I have a bum hip and the other was just replaced 3 months prior. We were the absolute last passengers on the plane and completely out of breath, they closed the doors behind us. Thank God our friends got through security quickly and told the plane staff we were coming. This situation could have all been avoided had John come to our home earlier as we requested. I was so upset, my anxiety through the roof and my nerves completely shot...I ordered a cocktail at 7:30 in the morning, not something I would ever do. We let John know how dissatisfied we were with his lack of professionalism/service and he texted Sounds like pick up should have been 4 and 4:15. I responded with Exactly! He responds well good news is you made it! We are so lucky that one of us didn't fall and break something trying to run to the plane!!! Wait it doesn't end there!!! The day before our return flight, I thought it would be prudent to get confirmation that he would be picking us up all things considered. He responded that he had us covered and would be there to pick us up, our flight was to arrive at 10:23 pm but then had to clear customs. The next morning, day of our return flight, we received a text from him letting us know that his co- driver was sick and could not pick us up and if we could find another ride home? I honestly thought he was trying to be funny considering how our vacation began but he wasn't!!!! We told him it was his responsibility to pick us up. He had already been paid and we weren't going to impose on anyone at that time of night!!! He then goes on to tell us how many satisfied customers he has and he knows what his responsibilities are. We then started scrambling calling other airport shuttle, Uber, Lyft to see how we could manage to get back home at that time of night, really ruining our last day of vacay just as he did the first day. He then sent a text saying he could pick us up at 11:15pm since he was there picking up someone else. Whaaaaaat? He had another pick up at just about the same time we would be getting out of customs check. None of this was logical or made any sense whatsoever. Why would be cause so much stress and anxiety when he knew he had another pick up right around the same time?????? Something is definitely amiss. He didn't even remember picking us up at our home for the outbound flight and couldn't or wouldn't admit to the numerous texts we had sent him. He said he would reimburse us what we paid but here it is almost a month later and we haven't seen a dime. As a matter of fact when questioned about the refund he asked if we knew what slander was.....whaaaat???? He said he had to talk to an attorney before refunding us the money. It should be us talking with an attorney about all the severe stress he caused us but aren't going to waste even more precious time with this man who is not operating in a reliable, professional or ethical manner, truly and highly questionable. We will never use his "service" again and would highly recommend that you don't either. We found another airport shuttle service that is reliable and professional and 30% less. If you'd like their info, send me a private message.

John is absolutely wonderful! Efficient, on time and fun to ride with!!! What a blessing he is to…read moreLake Wildwood!!!

I highly recommend the North Star Trucking team! Not only…read moreis the staff knowledgeable of materials and efficient in getting the trucks to where they need to be, the drivers are very skillful. They are the best trucking company in town for commercial and residential deliveries.

I've used North Star 3 times now. Their service is great, depending on their schedule and their…read morepricing cannot be beat. I highly recommend them over Hanson's or similar.

I do not enjoy riding the bus alone here. The drivers are not very friendly. Many of them play…read moretheir music very loud and disregard other people's personal space. I try my best to be friendly to them but sometimes it's very difficult. They are very strict and sometimes, one man insists on staring at me, one of the woman bus driver bullies me, talking too much about her personal issues and her traumatic past in a threatening way. I wish they would just be quiet and drive. A few drivers also drive very fast, and reckless. There are maybe, one or two good drivers that I possibly would trust, but I rarely see them. It's also very expensive. I like riding with a companion, this feels much safer.

I took the #1 bus, which was available every hour from Nevada City to Grass Valley. I got to GV in…read moreabout 30 minutes, stayed 3.5 hours and hopped right back on the #1 which was running until 7pm that Tuesday, and made it back to Nevada City safe and sound. I found the bus clean (save for a woman who had left behind some drug paraphernalia on the floor which was quickly recognized and discarded by the driver), the driver polite and responsible, and the scenic drive idyllic. Round trip cost? $3.

Wanted help with planning an international trip but never received a call back... that has been…read moreover a month now. When I tried to tell the agent (I forgot her name - our original agent Virginia retired so she was taking over for her) what I was looking for, she rushed me off the phone and said we could just adjust things after she got back to me. What happened to customer service? I miss you Virginia! However, I love what I found on my own so I guess I'll just save my money and be my own travel agent. I found exactly what we were looking for!

Coni and company are awesome. I still like to use a face-to-face business for my travel needs, and…read morethey are professional and knowledgeable. I highly recommend Destinations.

Came in to turn in a passport application on a weekday morning. Service was super friendly and…read morefast! Pleasantly surprised!

Perfect location!! Very close to downtown Grass Valley. Clean, well stocked kitchen with microwave,…read morefridge everything we needed. Luke the manager was friendly and gave us tips about the area. He showed us other units for our next visit. We come to this area every few months and plan on staying here from now on.

First, the good... It's a cute little place. There are some chairs and tables outside under a…read moreredwood tree and it's located close to Nevada County Fairgrounds. The staff were reasonably friendly and helpful. The room and bed appeared to be clean. The not so good... The fan didn't work properly, the air conditioning was very noisy, and the bed was very soft. Also, when I woke in the morning, I found a cockroach sitting on my coffee cup then I found one on the floor and one on the toilet seat. After that, I was very paranoid about the cockroaches and left soon thereafter.

Customer service We stay at courtyard a few times a month…read moreand thought it a good place and definitely thought they appreciated our stay.... Not the case on our stay this past Wednesday evening. We stayed and arrived in early evening for a next day dr appt my husband had. We asked for an hour late check out and we were given 30 min late check out! We were quite disappointed and have decided Not to go back tub to that place! Customer service is most important!

We thoroughly enjoyed our stay at the grass Valley Courtyard suites. It had the quaint charm we…read morewere looking for in grass Valley and would definitely stay here again. I really enjoyed the location, you could walk to the old town area in just a few minutes. I also really enjoyed the complementary breakfast which included omelettes made in a waffle maker, I had never seen this, and it was fantastic! All the staff was super friendly and very helpful. In every way, I even got to meet there cat mascot who hangs out in the lobby, seemingly 24 hours a day. I'll definitely be staying here again on my next visit to Grass Valley.

I really wanted a quaint place to stay for my birthday and I'm really glad we chose The Pines Inn…read moreand Cottages. Upon first arrival we saw the place had festive Halloween decorations, which I love. Tony immediately came out and greeted us, then directed us to where to park. He then gave us a quick tour of our room, then gave us a tour of the rest of the outside areas. I love how personal Tony was and his genuine enthusiasm in showing his establishment. After we had settled in, we were able to inspect the cottage and it was ideal for two people. Everything was exceptionally clean. The kitchen had utensils, dinnerware, and cookware. The bathroom was also in good condition. The only inconvenience encountered was from my husband (as he is a tall individual) that the toilet area was slightly cramped. We were told that our rooms bed was just upgraded to a king size. Let me tell you, that bed was big and ridiculously comfortable. We both slept so good, we couldn't stop talking about how comfortable it was. As we left for dinner the ambiance of the place was truly enchanting. The beautiful lights created a magical environment, and the canopy with the projector added to the inviting atmosphere. He had kindly opened some wine for us, and we helped ourselves to it upon our return. Tony asked us before he left, what we would like for breakfast. I opted for toasted bagel w/ cream cheese & honey yogurt. My husband asked for avocado toast with fresh fruit. The next morning, he delivered our breakfast to our room. To say we were shocked at how good and fresh everything was, would be an understatement. We certainly plan to visit again in the future. Thank you, Tony, for your wonderful hospitality.

Nice stay. Older motel type property (not sure why it is called an inn). The rooms are in great…read moreshape and nicely decorated. Happy vibes here with an outdoor garden area and lots of seating even lounge chairs. In front of each room is also a table and two chairs for dining al fresco. Pretty spot though you hear the traffic going by when outside. Inside the room it is faint. I liked that my room was one level (nobody upstairs). However, I had a neighbor in the next room who got up at 5am and was heavy footed and had a dog. The noise they made traveled into my room. They woke me up and kept me awake way before I planned to get up. Noise level depends on who ends up next to you. Luckily they were not there for my entire stay. The room was just right and I like the way it looked and the covenience of a kitchen with a full size fridge and stove top and microwave. I bring my own pans. I am glad because I didn't like the pans in the room. I appreciated that the fridge didn't make hardly any noise. Less than mini fridges in most hotels!! Bed was comfortable and management was reachable via text message and provided information via texts that was helpful. Beautiful trees on property and I liked that behind my room was left unmowed-good for nature and made it private. I also loved that the windows opened (four windows in the room (on both sides). I'd definitely stay at The Pines Inn again.