This has to be one of the friendliest banking outlets in Adelaide. Every time I go there I am…read moreimpressed by the service, whether it be at the everyday counter or the more specialised services counters. The last time I was in there one of the old ladies, who is obviously a regular, was showing the counter staff pictures of her grandchildren and they were genuinely interested and took the time to spend some time with her. I have also been offered cake on at least two occasions recently that I have been in here: Talk about good old fashioned service! The bank must really look after the staff here because they seem to really enjoy their job. It is also comforting to hear a Scottish accent in a bank because you know your money is being well looked after. I have also had occasion to go in and talk to specialist staff about accounts for my children and financial services when overseas and other such things. Each time the staff have gone above and beyond to help out and are really interested in hearing all about the travel plans. The staff seem to have first hand experience of travel ling and financial requirements and recommendations. In all the years I have been coming here I have never had a bad or average experience - Well done guys!

Westpac Glenelg have the friendliest staff. I have to go in there a few times a week due to work…read moreerrands and I have never had any negative experiences. They're also incredibly helpful. :)

This Commonwealth Bank is so friendly and helpful. I come here often and I am always greeted as I…read morewalk in (they actually have someone standing there welcoming and pointing people in the right direction if they aren't sure). The friendly staff behind the counter are happy to help you and will often make conversation. This Commonwealth Bank also has ATMs located on the outside for convenience and its location is perfect. There are multiple services tellers on the inside for speedy service and private rooms if you make a meeting with one of the staff to advise you. Whether you just need to cash a quick check, or need advice, this bank will be there for you.

People working at banks are expectedly friendly. It comes with their jobs, and it seems apparent by…read moresome employees that they've simply rehearsed customer service guidelines over and over to come across as friendly, whether that be genuine or not. After all, they're being trusted with your money, and they can't exactly be assholes about that. But the thing I like about the Norwood Commonwealth Bank branch is that the staff were genuinely friendly and helpful, and not just because they felt it was their job to behave in that way. My debit card had seen better days and was starting to crack and split, so I needed to visit the bank to get a replacement. As soon as I walked in, the manager greeted me with pleasantries and asked how he could assist me. I told him that I was in need of a new card, and he ordered me a new one straight away and told me it would arrive at my house. Not only that, but he also sorted out some unnecessary fees I was incurring in my account. The thing that I really appreciated about the service I received was that during my time in the branch, he made me feel like I was a genuinely important customer (although one look at my account statement may have changed his mind). He was polite and smiling throughout the conversation, and made me feel like my money was in safe hands.

I found that the service at this particular Commonwealth Bank branch was exeptional - much more…read morefriendlier and helpful! I work in hospitality, I understand all about customer service and the difficulty of remaining professional while dealing with annoying people. So I understand when people who work at banks perhaps lack that spark. They deal with people day in day out, and while it's part of their job, it does get tiring. However, these people must be on Redbull or something because they're always happy, always cheerful, always greeting people personally and always helping to the best of their ability. Outstanding service.

A little bank that I have had encounters with every week or so for the past couple of years. It has…read moresince merged with Credit Union but staff and layout have remained the same. The staff that work there are a bit older, more middle aged women who sometimes take a little longer to do things in between their chats, but they are friendly nonetheless. Sometimes there is a fair line that doesn't move that quickly, mainly because there isn't much staff working, or they are in different areas serving longer inquiry customers. Also, their customer. Also may affect the time spent there, as they are of the older variety usually too. Savings and Loans are renowned for their car loans.

I know bugger all about banking and financial business, so I put my full trust in this bank to help…read moresort me out. And they never let me down. ANZ at Firle Plaza has great customer service and they run a great business. I first joined ANZ after getting constant high fees at another bank, and straight away I was impressed with the smiling faces and their service. They suited everything to me and explained all the details so even I could understand. This ANZ is never too busy. The new ticket machines can be confusing but they're definitely efficient, and you can sit down and wait to be called instead of waiting in line. Oh yes, luxury and service right here.

I know it's rare, bordering on uncool, to be happy with a bank in this day and age, but I am very…read moresatisfied with my local Commonweath Bank. Mainly because it gets nowhere near as busy as other branches, but on the odd occasion it does they actually have multiple tellers working at the same time (I know shock!), so it's never a long wait. The staff are friendly and ready to help with any sales and service required to meet your personal banking needs. In a nutshell - it's not just their shareholders who are pleased!

I don't go to the bank very often. These days with technology you can do almost everything over the…read moreInternet. However, there is the occasional thing that must be done in person. I always chose to go to the Norwood branch of NAB. It is quite old-school decorated with carpet and wood. It is also very small, but I like it like this. It feels more personal, less clinical and sterile. The workers are all very helpful and friendly! I think this is rare for banks, I rarely talk to people that seem to be enjoying their jobs. Although it is small you don't have to wait for long, it feels like everything is done a lot quicker here.

Like Samantha, I don't spend much time in banks either. Who wants to wait in line for ages if…read moresomething can just be done over the Internet. Every now and then though, I have no choice but to physically go into a bank to get something done and this NAB is the branch of my choice. Don't be fooled by the small size of the building and the few people behind the counters, they're actually very fast workers and I never had to wait for more than 5 minutes to see someone. The people working here are very friendly and helpful too and may have contributed to me not disliking banks so much anymore.

This branch used ot be one of the Australian Central Credit Union branches and they have not had…read moretheir signage on the windows or outside redone yet but they do serve all customers of the new merged People's Choice Credit Union. Another great thing about the merger, there are now a heap more branches around which is so convenient. In fact I had not even thought about this one and then realised, hang on, I can use that now. It was great. Again set up with two teller desks basically. Usually places like this want to tighten up security but they seem to be quite relaxed. I got served really quickly and without any fuss. There were a few people coming in and going out of the branch but the line moved quickly so it didn't seem too bad. Plus, again, much better opening hours than any bank!

This branch has very helpful and friendly staff who were able to help me with my questions. They…read morewere very polite and did a good job at sorting out some credit issues. The line wasn't too bad however it appears as though there were only two teller desks. Overall, a satisfying experience and a great way to fix issues quickly.