Great Job by Colorado Family Roofing!…read more
I recently had my roof replaced by Colorado Family Roofing and just wanted to say how wonderful the experience was and how delighted I am with the results. I now have a beautiful roof with Class 4 high-impact shingles and seamless gutters all around my house, all expertly installed, and all it cost me was the deductible on my homeowner's insurance!
My house was impacted by hail last spring, but at first I thought there was nothing wrong because I didn't see any leaks inside. Shortly after that though, it was obvious that many of my neighbors were having their roofs replaced. It sounded like a woodpecker convention out there! I called one of the roofers in Longmont and he stopped by, took pictures, and communicated with my insurance company. He then told me that insurance companies will only cover Class 3 shingles and that if I wanted Class 4 shingles, which are the most impervious to hail, that I would have to come up with the difference. He also said that insurance would only cover the one strip of gutter that was damaged and that if I wanted all my gutters replaced, that I would have to come up with the difference in cost for that also. I told him that I wanted a second opinion and he told me that there was "no need" to get one since every other roofing company would tell me the same thing.
I then spoke with several of my neighbors to learn about their experiences and, sure enough, what I was told about roofing companies in this area was largely true. That night as I was going through the mail, I found a Valpak envelope that contained a coupon from Colorado Family Roofing. It offered a $1,000 rebate, a free class 4 shingle upgrade, a 50 year non-prorated extended and transferable warranty for materials and labor, and a 20 year hail and wind protection plan. I immediately went online and read all 49 of their 5-star reviews (there aren't any other kind for Colorado Family Roofing!), examined their website, and pored over owner Brian Barnes' ebook entitled, "The Roofing Industry Secrets Revealed - Everything you MUST know PRIOR to hiring a roofer" - quite an illuminating read for sure.
I called Brian Barnes, he provided an aerial quote, drove down to climb up on my roof to see if it needed to be replaced and then he spoke with me. Colorado Family Roofing is located in Loveland, but they work along the entire Front Range. Brian is a Colorado native. I found him to be a very easy-going guy who is not at all pushy. He answered all my questions and I was ready to go.
The crew showed up when they said they would and worked tirelessly to complete my roof as promised. Plus, they replaced all the gutters around my house with seamless ones and not just the one strip that was damaged. The project manager took pictures throughout the day and forwarded them to me so that I could see the work as it was being completed. And Brian and his assistants dealt directly with my insurance company so I didn't have to. All this for just the cost of my deductible! They did a stellar job on the installation and that combined with outstanding materials gives me tremendous peace of mind.
The day after my roof and gutter replacement, neighbors of mine told me that they had sustained a flat tire as they were driving to work and that they believed that it was due to a nail from my roofing job that had found its way into their tire. They headed to their tire shop where they had the tire repaired for free. I told Brian about it and he immediately emailed me a $50 egift card for one of four restaurants of their choosing which I forwarded to them. They replied, "your roofer is wonderfully sensitive and compassionate about his fellow citizens and their welfare! (Wife) and I are very impressed. We gratefully received the gift certificate and have even used it already. To say 'thank you' is certainly an understatement. If his work matches his care for people, he must be an absolute perfectionist!"
Homeowners have one year after a hail storm to file a claim with their insurance companies. If there is damage and a claim is not filed within that one year and then the house needs to be sold for some reason, an inspection will reveal damage to the roof and the homeowner will then be on the hook to cover the entire cost of replacement out of pocket. I'd urge anyone to contact Brian Barnes at Colorado Family Roofing to stop by to let you know how your roof looks. It costs you nothing to do this. If a replacement is needed, Brian and his team will contact the insurance company and work with them on your behalf. There is no upsell with this company. Brian guarantees that anything insurance does not cover, he will. And he has!
It's always a joy for me to write 5 star reviews! I figure that if a contractor demonstrates integrity, is honest to his or her core, does everything promised, and exceeds all my expectations, why keep it a secret?