I am updating my review of The Tint Shop. I would like to…read morecommend Dominic, the General Manager, for reaching out to me promptly after I posted my Yelp review. At the time, I was disappointed with the service--particularly the window tint installation. Dominic invited me back and gave the team the opportunity to make things right. The tint was replaced, and I received excellent, VIP-level customer service throughout the process. Thank you to Dominic and Mike, the lead technician, for personally walking me through the work and ensuring the final result met expectations.

One of the worst tint installation companies I've had the utter displeasure working with. After…read morewaiting 5 hours for just a rear windshield and some sides, it comes out off centered, hairs behind the film, and bubble everywhere. I was told they would disappear in a few days, they did not. Thank god for limelight, I wanted them to fix the bad windows and add a front windshield, got me out in 3 1/2 hours including the time it took to remove the old tint. Would never come back nor recommend *The Tint Shop* for any of their services. I have more to say but unfortunately I don't believe it is appropriate so I'll leave it there.

Outstanding Service from a true professional! This is…read moredefinitely the place to go for window tinting - Mr. Lindsay is an expert at what he does and it's obvious that he cares about his customers. He clearly explained the process and pricing before beginning the work and then did an exceptional job! My vehicle looks awesome and at a great price! I can see why you have to book an appointment a month in advance - it's worth the wait!

They did the tint on my 06 ram and years later it still looks fantastic! They do a great job and…read moreare genuine & honest. Definitely recommend!

Contacted Flower City Glass for new shower doors for my recently completed walk in shower. Eric…read morecame out, measured, made me promises re: date of install and quality. Once the order arrived in shop Eric contacted me and set up installation within two days. Guys arrived for the installed and worked non-stop until the job was completed to my satisfaction. The installers then cleaned up, vacuumed up and took away all debris. Please note: This is not a job for the faint of heart, these guys worked their butts off and measured everything 4-5 times to be sure everything was correct before cutting, drilling and installing. These guys are pricey, but you get what you pay for and this is a high quality job, which will look superior for years to come. Respectfully, Paul Clapper, Syracuse, NY

The customer service is horrible . I spoke to Alice several times and she was the most unhelpful,…read moreunprofessional person that I've encountered in a while. I had to 'pull' information out of her that should have been readily given. Forget about going above and beyond...she didn't even give basic courtesy when addressing my inquiries. Because of Alice's incompetence and " I don't want to be bothered with you" attitude I will never attempt to conduct business with Flower City Glass again. Also, I will surely share my negative experience with my many friends and colleagues.

They did a great job.very good organization to work with. thanks again keep up the great workread more

From the owner: We specialize in custom cut mirrors, table tops, heavy equipment glass, auto glass replacement…read more,chip repair, shower doors. Thermopane glass replacement.

incredible customer service!! ray sands helped me in a pinch when my car door window broke, right…read morebefore a big trip! they accommodated me day-of, fixed it in record time & helped me do it in the most affordable way. i will be a lifetime customer here! this place is a true example of the way businesses should be run and how they used to be! - so refreshing to see. full of kindness and integrity, proudly serving the entire neighborhood working family

Informative and straight forward about pricing. The service was barely over an hour. My window…read moreshield looks great!

This is not a woman owned business it's only under his wife's name. He owns and runs it under her…read morecause he gets disability. Very unprofessional lack of employees cause he fires everyone after he uses them. Never on time average work at best they take forever to schedule jobs and changes dates for installation over and over again. Unprofessional total scam do not hire this company for security film they are not qualified for any tinting you'll be sorry total train wreck

Company does average / fair tint work however their scheduling, professionalism, billing, customer…read moreservice are all extremely lacking and unprofessional. I 1st scheduled residential tint which was cancelled last min due to owner getting covid, no big deal things happen even though the wife had to loose a day of work. We rescheduled and job was finished and when wife came home she noticed a error / mistake in the tint, we immediately called the owner and scheduled another time for them to come out to fix the mistake as well as purchase more tint work for our home. When The day of this appointment came they did not show up and when I called they stated they forgot about our job (now a 2nd day wife took off work for no reason). So we reschedule again after talking to the owner and saying " he would make sure job done right and take their time and walk around the finished job with me when complete. So when they show up for the repair and 2nd job the 1st thing the owner said was "we really need to hustle, we are in a hurry". When the job was complete the owner said the balance due was $150 but he was giving me a $50 discount due to all the problems and issues we had with their company, so I gave him $100 cash and as they we pulling out my driveway I ran to the car and tipped both workers $20 and said "lunch was on me". A week goes by and I get a call from Jessica (manager/ employee) asking if I was happy with the job and not to worry about the balance due because of all the mistakes and issues we dealt with dealing with Healthy Glass. I asked her where she got her information regarding the bill not being paid and she stated "the owner and worker that were on my job. I let her know that this was NOT TRUE and that the job was paid in full as well as a tip. Before leaving this negative review I attempted multiple times to reach out to both owners and management (Jessica) who stated "the owner would call me tomorrow". I would hate another homeowner to experience what my family did dealing with Healthy glass. The work is average to mediocre, they have scheduling and reliability issues and most concerning I was accused `of not paying when the bill was paid in full both times they came to my home as well as a tip. Also would like to add that me and my family have cameras in our home and my payment during their 2nd job that was "questioned" was caught of camera. Stay away from this company they are trouble and mismanaged!!