Really good costumer service and got my dog all fixed up! My dogs eye was removed a few years ago…read moreand now looks all healed up

From the owner: Bern-Sabetha Veterinary Clinic is both a small animal and large animal practice, our patients come…read morein all shapes and sizes; we treat canines, felines, bovines, swine, equines, sheep, and an assortment of other species! We offer a full range of services, including: wellness exams, vaccines, dentistry, general and orthopedic surgery, herd health management, large animal obstetric care, and after-hours emergency care. Our clinics are located in Sabetha and Bern and our veterinarians also serve the Kansas communities of Hiawatha, Seneca, and Wetmore, as well as the Nebraska communities of Falls City, Humboldt, Pawnee City, and Table Rock. Please call for an appointment or stop in and visit one of our clinics today. We hope to see you soon!

Been going here for over 3 years, I've given alot of money to this clinic and trusted the vets…read morehere. I put up with rude vet techs and receptionist, but continued with this clinic because the vets were good. But ever since Dr.kelso left and the new kid vet took over none of my animals needs or emergencies seemed to have mattered. 1.) I had an emergency with my cat Enzo, I called the vet emergency number but they couldn't see me for some reason, but couldnt say. By the time i got him to the emergency vet in topeka it was too late, and my 6 year old was so distraught from losing her cat. 2.) The vet tech amber was rude as hell anytime I picked up any of my several spay/neuter pets, with very rude comments, shoving their kennels on the ground, and so on. 3.) I had a cat bandit who was not eating, drinking or peeing, the new young guy vet (Jackson), had me wait till after he went to church to see him, to then not even take it seriously. I think as a christian myself god would have understood if you had to miss church to do your job. 4.) I had a dog whos weiwei was stuck out and wouldnt go back in, i was charged $30 just to talk to Jackson on the phone and charged for meds that didnt even end up working, i called topeka emergency who told me to lube it up and put it back in, which worked. If that vet had it his way he would have cut off the dogs dick and sewed it back like he said he's done before. 5.) And then tonight when I called about my other cat who hasn't used the bathroom in almost 24 hours and refuses to eat i call them again, and I get a text saying they can't see me tonight. I continued with this clinic because Dr.kelso was always very helpful and seem to have care for my pets. But since this new veterinarian I've felt nothing but absolute disrespect and no care for my pets who are like my children. Unbelievable! Do better. Alot of people see their pets as their children and would do anything for them, get more compassionate! Updated review 05/16/2025: Owner (Shawn) finally called almost a year later to gaslight me into saying that I'm the issue for calling and asking questions on why I got random charges over the last 6 months, and for me calling to ask why his vet tech (amber) was verbally abusive towards me with rude comments over taking my cats home after their surgeries were done, throwing their kennels on the ground instead of handing them to me, mind you this is after the cats had surgery she threw them in their kennel on the ground. If calling to ask why these things are happening is "annoying", then trust me when I said your unprofessionalism is ANNOYING. Went here for 3+years, given thousands of dollars to this clinic, just for them to change up once their son started working with them. Shouldn't mix family with business. Also to mention Shawn the owner spayed one of my cats (piper) incorrectly, he couldn't find her ovary/uterine horn to remove it. She had to go back under after I reached out to tell him she was back in heat, I was still nice about it even though I had to put my cat back through surgery. Maybe it's time to retire or freshen up on your vet skills. Ive worked for many vets and ive never heard of any of them havunf issues completing a simple spay. But calling to have an issue they messed up was "complaining" too much. If you want to avoid random charges, rude comments, and having your animals mistreated go somewhere else.

I had a unique veterinary need over the past several years... for my *chickens*, and Dr. Shawn was…read morea true godsend. For the first 5 years of my chicken keeping, the only real help I had was the internet and the few books I could find on the subject... so needless to say, resources were scarce when health situations arose with my chickens. Thankfully when I had a situation that I was desperate to find anyone who would help, a friend of a friend recommended Dr. Shawn. I tried to get help from any vets in the 2-state-area and nobody was willing to see me until I found Cedar Ridge Vet Clinic. Dr. Shawn was truly an angel to help me with my chicken crop issue. I had several situations that came up over the past couple of years with which Dr. Shawn was willing to help. And then when my beloved Roo was attacked by a fox, I can't tell you how much it meant to me that I (and he) was treated with so much compassion and caring from every single staff member. You don't know how lucky you are to have this veterinary clinic available with all the caring people who work there. I can't recommend them highly enough. They are really, truly, the very best.

I would like to start that I'm an overprotective dog mom, and both veterinarian and…read moreboarding/grooming facilities have go above and The pricing daily on my giant 100+ pound boy is very fair. And the kennel techs Layla and Aliyah obviously love animals, they were just as sad to see him go as I felt dropping him off. For the first time in his 8 year life he was excited to see vet staff. He started throwing up after eating and they called me and the emergency number I left. When I brought him in to the vet another occasion the techs and assistants remembered him (who aren't part of boarding) he got lots of pets and love. The vet herself was extremely patient and kind and dumbed down things for me. *MAINLY* my boy is reactive and they made sure that he wouldn't have to be in the lobby with other animals. I beyond reccomend this facility, it is full of knowledgeable and caring professionals.

Though my year of service from animal doctor I am going to have to give them three stars. I have…read moretaken my animals there for shots, x-rays, and kenneling. In my experience with kenneling they are great. They are respectively priced and they take care of the animals well. The kennel itself is clean and spacious for animals to be able to move around; not my typical experience with vet/kennel facilities. The front office area is clean and well kept and the staff is also very friendly and knowledgable about their products, processes and procedures. The exam rooms are all decorated differently and are cleaned after each exam. The staff really love and care for the animals in my experience. The reason I have to give this place two stars was due to my last visit. My wonderful (sarcastic) English bulldog ate a top of a spatula and it was lodged in his stomach. Animal doctor were thorough in testing and finding damage caused and processes forward. When it came down to it he was going to require surgery and have the spatula removed. After already spending three hundred dollars in testing and x-Rays, they were pricing the surgery at 800-900 dollars. This was only for the surgery, medication and one day of kenneling overnight for supervision. Needless to say we asked another local vet for typical pricing for this surgery, service and care and were quoted 200 dollars. We decided to have the procedure done at the other vet and explained it was due to pricing. A week after the surgery we received a letter with all medical records for our pets and asked us not to return to animal doctor. They never said a word to my husband or I, just said it was clear we did not trust them with the procedure when we had clearly stated it was a price difference that we could not afford. With this experience I feel this place although provides good services does not have open communication with their customers they have had for over a year.

Best one in the county! ;) They give your pets the best care of anyone I've taken my pets to…read more Family owned & they treat everyone like family.

My dog was hit by a car, and Dr. Walter agreed to see him after hours. I was thankful and confident…read morethat I had left my dog in the hands of a professional but I was sadly mistaken. Dr. Walter insisted that x-rays were not necessary. A two-ton vehicle hit my small terrier dog and he believed that he should not check for fractures or vertebrae issues. He insisted that I give him baby aspirin and told me that follow-up is unnecessary. Using my own common sense I took him to the animal hospital in Nebraska City where I learned that he had a cracked jaw. Dr. Walter must have used his x-ray vision to confirm that my beloved pet did not need an x-ray. My dog was hurt, scared, and traumatized. I placed my faith in Dr. Walter and we were betrayed. It was evident he was just trying to shoo me out the front door. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. They briefly listened to me, but quickly downplayed everything I said or stopped paying attention. It is clear that your pets are merely paychecks with four legs.

The entire staff at Pioneer Animal Hospital is compassionate, helpful, gentle and caring…read more The excellent care, understanding and support for our elderly pup to prolong and provide comfort til the end to providing a new puppy a healthy start. We are extremely satisfied with the services provided, the clear communication and overall care of our canine family members. I would highly recommend

I brought my cart here. They told me she had anxiety and would be fine. She died 3 days later with…read morea mass in her throat after a mad dash to the emergency clinic. Even if she was too far along to be saved, I could have put her down and not made her suffer for days before she passed at the ER. I would never ever bring any animal here. Beware

I was charged $20 for and office visit. Even though, the visit took place in the waiting. Most of…read morethe technician are unprofessional but that due to the doctors. The only reason, that I deal with the place. They're are close to my house. I've found a new vet, so the snarky older vet and eat dog pooh.

Wonderful and friendly staff, the front desk workers are exceptional! Interactions with them always…read moreleave me smiling. Dr. Fountain and Dr. Iseman are helpful, kind, and compassionate. I really appreciate the effort put towards making the vet a positive experience. When my cat needed radiographs after eating some toys, Dr. Fountain was calm and confident when I was a worried mess. Dr. Iseman was so kind and enthusiastic when examining my dog, she loves visiting the vet! Dr. Fountain was patient and flexible when scheduling and performing a dental cleaning and hind limb radiographs for my dog. When I picked her up, she almost didn't want to leave! They aren't booked out a long ways, which has really helped me work vet care into my schedule while being a student.

Very bad experience! Took both of our cats in for their annual shots and one of them had a bad…read morereaction. They didn't go by what shots they had the previous year like they were supposed to and gave them a 3 year rabies vaccine which they haven't had before as they always had the 1 year. Thank God our cat got better after a steroid shot. This Clinic does not have any emergency services which is another reason not to go there.

I thought they were a good vet until they tried to rip me off and give me a $1600 bill for my dog…read morethat I didn't agree to.. And it was just for tests a lot of tests that I didn't request.. I wouldn't go there. What I should say is don't see the main doctor they are she's a money hungry person

Thank you for the love and compassion you showed us today, as we said goodbye to My girl! Dr…read more Carrie thank you for coming in on your day off. I miss my girl already but I know she is no longer in pain

Thank you so much!!!! My dog was not feeling well this morning and they got him right in and got…read morehim feeling better!!!! Thank you so much!!!!

The vet I saw here this week has NO clue on how to handle dogs…read moreI brought my 81 lb male in for vaccinations He is a Therapy dog and Obedience dog who has won multiple dog shows-- sweet well mannered male The vet grabbed his head and nose roughly and when he tried to pull back from the vet the vet tried to wrestle him to the floor This is a dog who is very obedient and did not need to be treated this way Will never go back

I bring all 3 of my Aussies to this clinic and I wouldn't trust anyone else with my babies. I…read morerecommend them to anyone who asks. Had my adult female spayed and she recovered beautifully. I shopped around a bit before settling here and I am glad I did.