You know that service is a priority at this place when you walk into the washroom and see a…read morepersonal note from the owner thanking you for your patronage. I have to give a lot of props to Payne Marine - they helped us out of a major jam and were friendly and professional. Can't ask for much more at a marina. My group and I ended up pulling into this place on our boating trip through Georgian Bay, and were welcomed in with open arms. This is the first marina I'd visited in the area, and the site itself is nicely laid-out. We all had a chance to visit the main office/store, which has a surprising amount of amenities available including an internet cafe and its own gas station. There are also a number of maps and guides you can buy for the local area. I knew I was in unfamiliar territory when I watched a boater sail up, have an attendant fill the boat's gas tank up, then tell her to charge it to his account without ever once leaving the dock. There's definitely a different vibe and culture to this place, which we experienced first-hand. We ended up getting into a boating accident after a member of my group (who had no boating experience whatsoever) accelerated out of the dock and ended up getting us lodged onto the dock via an errant wave. The boat nearly sank, but the staff were quick to run out and help us. They went above and beyond for us, lending us a motorized pump to get all the water out. Special shout-out to the employee who worked there, Alyssa, who was friendly and helped us out through the whole process. She even posed for pictures with my friend, LOL. The staff at Payne Marine were a great help and turned a momentarily-precarious situation into a fond memory. Will definitely be back if I'm out in Georgian Bay again. Worth a visit.

My family and I spent 3 wonderful nights at the Shamrock Lodge. It was an incredible and relaxing…read morevacation. It's easy to tell why many of the families there keep coming back year after year. The staff were extremely friendly and accommodating. They made my wife dairy free dishes from scratch when she didn't feel like some of the other options and cooked up grilled cheese sandwiches for my kids for lunch when they didn't want their chicken wrap. The owner personally introduced my wife to the kids club counsellors so that she was more comfortable leaving them in the mornings to play. This went a long way in helping both of us relax. Besides the good food, great staff and amazing views. The other guests were so welcoming and friendly. Our daughters made friends instantly and we felt very comfortable letting them run around and play with everyone. It's a great culture that Shamrock Lodge has cultivated. With magicians, tubing, water skiing, canoes, kayaks, fireworks, and more. Shamrock Lodge really went above and beyond to always have something to do and look forward to. The only criticism, and its a big one, is that the rooms are not air conditioned. There was a portable air conditioner in the room but it was barely functional and the room was way too hot all the time. It was brutal and really took away from our enjoyment of the vacation. They really need to invest in proper air conditioning for the rooms.

On the edge of one of the most pristine of the Muskoka Lakes, Shamrock Lodge is one of the most…read moreenjoyable places we have ever stayed at. A full service hotel with all 3 meals included, this getaway also provides immaculately clean rooms and thoughtfully kept grounds. It is family owned and the owners and staff have a clear love for both the land and the patrons. The staff were a delight - very friendly and ready to provide anything needed. There is a clean pool and sauna in the main lodge, and if you want to swim but aren't a pool person, not to worry because the lodge backs onto a gorgeously clean lake. A variety of watercraft such as canoes, stand up paddle boards, kayaks and paddle boats are available for patrons to borrow at any time. Motorized watercraft are also available for an hourly rental fee. We would, and plan to, return here.

I appreciated the weathered feel of the inn. It is like stepping back to the 1940's or 50's. It…read morecertainly has its charms, but it is not a dining destination, and even guests may well do better going elsewhere to eat. Bluntly: this resort is understaffed, under-maintained, and the staff who are there absorb resentment from guests that should be directed toward management. Our breakfast took 45 minutes to arrive, but there was only a single waiter. During our dinner, a family gave up and vented at another perfectly competent staff member. There were only two servers for a full dining room. The quality of the food was poor, and the prices sky-high. One suspects there are substitutions. Our fish terrine was three slices of salmon that looked like rollmops, on lettuce. Our filets of pickerel and trout were good, but served with what tasted like parboiled rice, three desiccated spears of a asparagus (inedible; I tried), one carrot split in half and a few green beans. This was $40. A glass of reconstituted orange juice was $4. The chef's resume on the inn's website is stellar, so I cannot help but suspect budgets are factor. Perhaps this is for some a pleasant throwback to Muskoka past. I found it a cynical money grab.

Been goinng here for yeArs and it seems it's always getting better love the employees love the…read moregrounds and especially love the food the rooms are really pretty specially if you stay on the water side the fireplaces are so cozy and the fishing is legendary if you ever get a chance to visit sherwood you will not be disappointed it's so relaxing and peaceful winter and summEr hospitality is compared to 5 class service