Ho acquistato una lavastoviglie da incasso del valore superiore a 700 euro presso MediaWorld Porta…read moredi Roma, aspettandomi quantomeno un servizio clienti decente e un'installazione professionale. Purtroppo, l'esperienza è stata esattamente l'opposto. La lavastoviglie è stata montata male, causando un danno permanente al pannello frontale che la copre, reso inguardabile, oltre a danneggiare anche il pannello del cassetto adiacente. L'istallatore è intervenuto ben tre volte, ma invece di risolvere il problema, ha continuato a negare ogni responsabilità, rifiutandosi di ammettere il danno causato dal suo stesso lavoro. Una condotta disonesta dall'inizio alla fine. A peggiorare la situazione, il servizio clienti MediaWorld si è rivelato assente e complice, difendendo l'installatore e insinuando che i problemi fossero preesistenti, senza nemmeno verificare oggettivamente la situazione. Mai più un acquisto da MediaWorld, e sconsiglio vivamente a chiunque di fidarsi dei loro servizi di installazione. Se qualcosa va storto, non si assumono alcuna responsabilità e lasciano il cliente con i danni e l'amaro in bocca.

I have been a Wind customer for seven months. Not only is the service poor, but customer service is…read morenon-existent! I have had two 15€ payments that were not credited to my account in spite of the fact that I received a confirmation email from them that they received the payment. I have tried for two months to get a hold of customer service, but their representatives are always busy and the automated line hangs up on you. Don't even think of them for service.

My experience is very similar to the negative review of the previous poster. I'm using a prepaid…read moreSIM card with Wind. Data and phone. I've had this SIM card for 2.5 months now. So what is wrong? 1. Wind gobbles up your balance (your money) with zero accountability. You put in money (more on that later) and your balance goes down. There is no way to know why the balance goes down. You can access your balance via your phone, or via the website, but that's it. No list of the charges and deductions. And good luck trying to get someone at a Wind store to give you a listing of the fees and charges that brought your balance down. 2. Adding funds to your Wind balance is a pain. None of our US credit cards work on the Wind website. Some Wind stores only accept cash to recharge. 3. The website is terrible. Disorganized. Pages that don't load. Mostly advertisements to get you to purchase more "services". And they only provide your balance, not a list of charges and deductions. And it doesn't have to be this bad. In New Zealand I had a SIM card from "spark". They provided a nice app that listed your balance, calls and minutes and mB used, payment history, deduction history. Crystal clear where you money is going. Similarly, the accounting on for the bike sharing system in Torino - also fantastic. Great app with very clear information about your balance, bikes rented and so on. But with Wind, it's a secret.

I am writing a review for the store located in the center, on via del corso. The man in charge…read morespends a great deal of time talking to young female customers, even when the line is long and people have been waiting for over half an hour. He is unbelievably rude. I remembered him from the last time i was iN Rome, when he was not helpful. next year i will remember the bad experiences i have had there and will go next door to WIND to have my sim card changed.