This Samsung store is one of the only stores of its' kind I've seen from the Samsung brand, and it…read moreis quite a large, amazing store because of it. This is called a Samsung Experience store, due to the amount of different Samsung products they have on offer, through some sort of chair to TV's and smart phones and their flagship Samsung Galaxy phones. I really liked this store, having very little interaction with Samsung products in the past and the whole concept of this store is excellent and quite rare to find in other Samsung stores, who based on past experience often have much poorer and smaller stores, as is the case in my hometown of Manchester. Despite being a huge Apple fan, I did like the new S8+ model, and liked how they made the demo model easier to see the key features such as a rather innovative and niche iris scanner. The staff around the store, of course, seemed friendly, and of course, the overall vibe was good, they also seemed to be a satisfactory yet not excellent selection of accessories, however the accessories selection as a whole, didn't compare to the selection, choice and quantity which one would find in an Apple Store. For the Samsung brand, this store is impressive, but overall it is just a very good store, and despite some flaws such as the overall building not standing out in terms of being modern, like most of the tech here, and other factors, perhaps a slight lack of information on some factors and not a range of accessories of which I'd call fantastic, I feel this store isn't perfect yet still has done enough to earn a four-star rating.

I have never had such a good service in Newcastle. She was…read morevery persevering in serving me. She was very nice indeed thanks Alisha. She definitely deserves such good comment.

Came here to get a new computer. Got the latest model in a bundle deal for a great price. Staff…read moreseemed really nice and competent. Upon delivery the staff's invoice showed a different product which was replaced by another. When we tried to complain they said their invoice was wrongly worded and we had signed a contract to recieve the product we had received. They were rather blunt and forthright on the telephone. Once they have your money, it seems, they are no longer interested in customer care. Huge store but go elsewhere for honest staff.

A good place I don't know much about computers, but the staff didn't take advantage of that at all,…read morethey were really helpful and the nice lad who served me actually sold me one that was a bit lessed priced but a better comp , they got a big thumbs up from me, the sell more than computers as well with games machines and computer books they are really handy for anything to do with computers or games machines like the X-box a brilliant place.

I took my Apple MacBook Pro to Opal Computer Solutions in September for a repair under it's…read moreAppleCare Warranty. The repair turn around time and service that i received was first class. Having been advised by other Apple repair centres in the area that it could take upto 2 weeks for the repair to be completed, i called Opal Computers and was told that the repair would be completed within 3 days, although possibly quicker depending on part availability. So i took my MacBook in to Opal on Wednesday morning, and I was very suprised and obviously delighted when i got a call the next day to tell me it was ready to pick up!

Currys is a useful addition to the Metrocentre, as with their "mall" locations, they are generally…read moresmaller than their out-of-town warehouse locations, often based in retail parks, but the location within a shopping centre, means they're easily accessible - just hope you don't have to drag a TV through the mall! The store is decent, well laid out and has a good selection of electronics including laptops and TVs. It follows the new Currys branding and is fairly modern inside. TIP: The store closes at 8 pm on Tuesday, Wednesday and Friday, which is one hour earlier than most other shops within Metrocentre during the week, so you might want to visit here first if planning a visit. I did find the selection of certain brands including Apple to be limited, it seems they're trying to show a staple of brands they stock here, perhaps to guide you to the manufacturer's own stores or Curry's larger locations or website. A more compact version of the Currys brand, yet in a convenient location within a large shopping centre in Meadowhall. I do prefer their larger warehouse stores, but this isn't a bad alternative if you're passing through. 3*

They repaired my iPhone 14 broken screen quickly and professionally. The staff members are kind and…read morehelpful. I had a great experience, and it was not the first time. I believe Phone Essence is one of the best phone repair shops in Newcastle.

This shop closed down years ago! It was a really good shop when Adrian ran it. All the shops are…read moreclosing which are not ripping you off!

Not to be beaten , this is a small shop with very little frills. Staff are absolute compuer…read morewizards. They will help with anything you ask , advice on laptop for daughter lead me away from their shop but better value then what they had at the time. Prices for repairs brilliant and wil give free advice rather than you pay a fortune for needless repairs or upgrades. They've knocked me back when I took a tower in and asked if it needed better memory or drivers, they could have sold me anything and I wouldn't have known the difference. Honest and friendly service.

Popped in to have look at some apple products & get some information on iMac program's. Staff very…read morehelpful & no pressure to buy.

Pretty poor service and unable to use common sense and do simple tasks. Quick to take your money…read morebut very slow to provide customer service if you have a problem.

This is a small shop that sells 3 mobile phones and broadband. It has two staff and a range of the…read morephones along the wall. The staff are very friendly and helpful and we got signed up for what we wanted with no problems. They had the item we wanted in stock and we were in and out in a few minutes there was none of the hard sell that there is in other places but they did offer some good advice of packages