At first I was a little apprehensive about using Intuitive Solutions for my laptop work. My usual…read morelaptop guy was on holiday and I needed some new hardware for my laptop. Unable to wait on my usual techie I decided to go with Intuitive Solution after a friend recommending them to myself. After the very polite owner took in my laptop in and off my hands for the space of about 4 hours to change the hardware. I came back to pick it up at a reasonable price, in depth explanation of what changes he had done, which was something I have not really received before. Upon taking my laptop home and starting her up, I found that my laptop had never performed better. The laptop is still working perfectly with no problems what so ever, several months later. Inconclusion, I haven't seen my previous techie since. Great service, great price, great custom.

Although, confusingly, it shares a shop with Singer sewing machines, the owner knows a lot about…read morecomputers. Good prices and friendly service. Worth a visit.

Equivalent to Radio Shack in the US, Maplin has all the small parts and bits you need for all the…read moreelectronics in your life. With cables and wires and connectors and small type tools, they help you get stuff fixed, built or made better. Organized by category with computer stuff, blank media, telephone, hi-fi, and other gadgets neatly laid out, once you figure out what you want, they will have it. And for the stuff that they don't have in stock, Maplins has a massive catalog and they will be able to order it for deliver to your home or to the shop. While they have all the cables you need to connect your computer to your television, they don't actually sell computers or televisions.

I have been here a couple of times and it's located about a thrid of the way down Castle Meadow…read more Once you go through the front door it's located on the first floor which makes it difficult if you have pushchair. Once in there though the actual shop isn't that big but it holds all electrical cables, batteries, computer, audio and television equipment. Some of their products are over priced but I have had a good bargain from there in the past. The staff are all helpful and friendly and know exactly what they are talking about when it comes to electricals.

Today Matt talked me through problems on both my TV sets. He was patient, knowledgeable, unhurried,…read morefriendly, professional and a total star. I appreciated it so much! It's no secret that Hughes is the best! Many thanks, Matt!

Handy local electrical store, will price match local stores (as far as Norwich) so you have the…read moresatisfaction that you will not get it cheaper any where else (as long as you do your research first). Plenty of knowledge about their goods, which is pleasing and good customer service as well, all this adds up to five stars for me. There are branches in other towns especially as they have taken over some of the 'Bennetts' stores.

Not my favourite games shop in the city. I may just be going at bad times, but it always seemed to…read morebe packed out with people and far too hot. Also the selection of Wii games isn't great. For a large shop they have tried to cram too much in, making it feel clastrophobic in parts.

This is a shop where you can buy games consoles and the games that go with them, as well as games…read morefor your computer. They have a really good selection of games for all models of console, including the most up to date releases, all at fair prices. They also have a really good system where you can trade in your old consoles and games, against new ones, and others can then buy pre-owned games and consoles at bargain prices. This is well worth a look if you want to buy something as you can save loads of money this way. The shop is quite big, and staff are helpful but because it is very popular you often have to queue to pay. Game do a loyalty card as well, so you can collect points everytime you buy something.

Purchased a couple of vouchers from Wowcher for this company also calling themselves…read moreSmileyhippo.com. Vouchers were £10 for a 40 page photobook and postage at £5.95 for 5 days delivery. Website states courier delivery is £10.95, when I placed the order for the first photobook using the voucher (and I only opted for a 20 page book as opposed to 40 which is what I could have ordered) the confirmation said delivery would be 9 working days. When I queried this they said I had to send them a copy of the voucher. Over the next day or so I went back and forth with them and they said they couldn't honour the voucher and I could pay extra for the 5 days delivery, when I queried how much this would be they said another £15 on top of what I'd already paid, so basically their website has incorrect information and they don't honour the vouchers from Wowcher. I asked for a refund and now I don't even have enough time to order the photobook from elsewhere in time for the event it was intended for. I'm very shocked and annoyed with this poor level of service and wish I'd stuck to my tried and tested photobook sources in the first place rather than give this shoddy company a chance. Oh and did I say how slow the smileyhippo.com software was when I was creating my photobook? What a waste of over 3 hours!

Creative project for January: compile photo book for two other girls who were on my Gokyo Lakes…read moreand Everest Base Camp trek at the end of last year. Outcome: 3 x groupon vouchers to an online photobook printer, Smiley Hippo. Stars for name = 5 The Smiley Hippo OS was easy to download and to learn. It's very intuitive and I picked it up very quickly - some things are harder to do than others but, if you're used to working with different systems, you'll pick up this software very very easily. There was one thing that did prove difficult and I did have to find a way around it, rather than being able to figure out how it worked/was meant to be done, but I was still able to overcome it, so User-friendliness = 4 The ordering process was then interesting.....I wanted to order three of the same book. When I had started up my project, there hadn't been an option for "Groupon A4 picture book" so I had clicked on what I thought was the appropriate book and it turned out this was incorrect. Customer Service, however, was very helpful. I did have to ring a number of times before getting through (the line was busy) but this might be the case with any printing service who is busy and, on subsequent calls, I got through straight away. Customer Service = 4.5 The ordering process online = 3.5 because of the slight problem with the coding, but also because I wasn't able to simply order three of the same book using the vouchers and had to order each one through a separate process, which took longer and also meant paying three lots of P&P - which isn't much considering the discount on the books but it's also going to be a bit annoying if they don't fit through the letterbox and I have to collect them from my "local" apocolyptic industrial estate Post collection depot. Once it was all finished, it was all quite easy and I love how my book looks. I'll update when I have the real thing in my hands but, for now, this process was relatively easy, straightforward, and has made me want to make another book with more of the photos! So, overall, a genuinely smiley hippo; creative project for January = done!

Fantastic choice of suits and all other menswear. The onesixfive shirts are very well made and…read morefantastic value apart from being the only shirt i can honestly say fits right. I have had several suits from here and why anyone goes to norwich and buys a suit from someone else is beyond me. The service is second to none, and nothing is too much trouble. I don't know anywhere where they fully tailor a suit to you, and do not charge extra, surely this is everything when buying a suit? The manager Matthew is extremely accommodating and ensures your date for use is respected with any alterations. We travel from Lowestoft and even after a 50 mile round trip are always satisfied with shopping at this brilliant place!

42. Slater Menswear has the worst experience I have ever received from a shop. I went in with the…read moreintention of making an expensive suit purchase for an interview I had the day after. I knew roughly what I wanted, but required some advice from the staff members. Whilst having a look around the shop I was not asked for assistance once, and the staff which were free seemed totally disinterested. Another annoying point regarding this shop is that the staff which were already dealing with customers did not bother to mention they would 'be with me in a second' so needless so say I left without making a purchase.

I have an account with the Ulster Bank and I have to say that their student accounts are very, very…read moregood and very lenient towards students. But I'm still not 100% satisfied with the service I receive. It took 5 weeks and 6 visits to this branch just to get a bank statement mailed to my house as proof of address so that I could open a business account with another bank. Eventually it was rectified by a lovely customer service advisor. My main issue is with their student credit cards; the call centre who handles payments is based in England, has no clue about the terms of service on student accounts and generally abuse their position. Having said that, Ulster Bank have been the best bank I've had so far and as far as banks go are fairly good, so I can't complain.

The problem with this store is its size: Its tiny! Seriously, get more then 3 customers here in at…read morea time and its hard to move. That said, come when its quiet, and the staff are amazing. Every visit has been met with friendly, helping people to handle what are at times, really awkward problems. Top Notch.

I've just upgraded to the S8+ - I've had Samsungs since the S3, but this is the first time I've had…read morethe time to spare to go into the shop, sit down with someone, be shown new functionality, have everything transferred over correctly, receive hints and advice and set up a Samsung account. The chap in the blue shirt directing people to the right place was lovely and chatty throughout. Jamie (who did the transfer etc) couldn't have been more friendly, helpful and knowledgable - my phone is set up perfectly and I'm having fun playing with it :) Many many thanks - well done Castle Mall store!