This is one of the better o2 shops in Aberdeen although i must say it's not easy access for buggies…read moreand anyone in a wheelchair wouldn't be able to get in at all due to steps at the front. The shop itself is usually very crowded so it is hard to move around with limited space but i do find the staff are extremely helpful compared with other shops. Then again, these days it isn't hard! It has a wide range of phones, both pay as you go and contract so it's definately worth a visit.

From the owner: Find the latest phones, tablets, sims and accessories at O2 Shop Aberdeen - Union Street. Need help…read moregetting started? Get free tips and advice from an O2 Guru. Come in and talk to us today. In a hurry? Order online and collect in store, with click and collect.

This Christmas, DO NOT buy in-store at GAME. Any protection you assume you have for returning…read moreincorrect or unwanted consoles or games, your wrong as you will only receive store credit as a refund! Instead go to Curry's, Argos or Asda in-store who all sell at the same price but instead, offer the basic returns rights you would expect at any other reputable company of this size in this day and age. Couple of weeks ago, I decided to buy a new Xbox console plus some games as a gift. I chose to drive past Curry's, Argos and Asda, wrongfully choosing Game to be the best place to buy a games console, expecting unrivalled customer service being the specialists. I also worked for Game many years ago myself. Purchased the console in-store at Berryden Industrial Estate, Aberdeen, but unfortunately my gift was unwanted. Having never even taken it out the carrier bag, I expected nothing other than a run of the mill return for full refund. Instead I was informed I could only get store credit back (nearly £500). The Manager Craig, couldn't have been less sympathetic, repeatedly shrugging his shoulders telling me its a recent policy change and 'it is what it is'. I asked him why it wasn't made absolutely clear to me when spending a large amount of money (for me) that the goods were non-refundable other than store credit, and his response was that he and his staff simply dont have to inform customers and it's not normally as issue because people don't normally return consoles. Craig pointed out it was made clear on the receipt which it absolutely was, but that's not much use to anyone after the point of sale. He also added there was clear information on display explaining their policies under the counter. I had to take a step back and crouch down to read a poster not in plain view but instead, roughly floor level to just above my knees (I'm 6ft1). I asked him why this wasn't pointed out or even better, on top of the counter where customers can see it before they make their transactions but he didn't have a response. I found Games' returns policy is completely different for online orders despite being the same business, offering a 28 day no fuss returns, as you would expect. Manager Craig's response was his familiar shoulder shrug. Furious with the situation, I can't get my head around how a business gets away with this. I will never use Game again and hope others will read this before they make the same mistake in the lead up to Christmas.

One of the GAME chain stores of which there are two in Aberdeen, this one is in the Bon Accord…read morecentre right in the centre of town. They have a good range of new games, and they also sell pre-owned games which means you can also trade in your old games for store credit or cash. You can also pre-order new games coming into the store, and also consoles. They are not always the cheapest place to buy games, it pays to shop around as you may get a better deal elsewhere, they do have a store card though, which means you can get ponts for things you buy which you can claim in money off vouchers. They staff are friendly and you normally get asked if you need any help when you go into the store.

I have been anice O2 customer since about 2000. Admittedly I have never bought a phone from the…read moreshop for the simple fact that I can't afford to. When 1 of my friends gives me a phone I am most grateful. I am a bit of a luddite when it comes to setting up the phone. This is usually easily remidied with help from the staff at the Bon Accord centre in Aberdeen. This time round I have actually managed the mojority of swapping by myself. Only a few little niggles left to do. I went into the 02 shop only to be told by a young chap that he wasn't going to help me out because I didn't buy the phone from the shop. When I tried to explain that I am an 02 customer he was talking over me and was not giving me a chance to speak. I left the shop telling him he is a disgrace. He made me feel like I had done something wrong when all I wanted was 5miutes of his time to help me. If the shop had been busy I would have understood a bit better but I think there was 1 other customer and they were being attended to.

From the owner: Welcome to O2 Aberdeen at Bon Accord. Discover an extensive range of mobile phone deals from top…read morebrands like Samsung and Apple, along with SIM cards and accessories. Enjoy exclusive Priority perks, including rewards, unique experiences, and early access to gig tickets 48 hours before general release. Our expert team is here to offer advice on the latest gadgets and assist with setting up your new device. Visit O2 Aberdeen today for all your mobile needs.