Hmm. Would've gave zero stars & that's telling a lot. Don't come here. Especially at this location,…read moreit's not worth the time & there's better places to visit. Some of those medical workers are unprofessional & are enabled to disrespect patients, especially minority ones. One of the male workers was giving dirty looks to random patients in the waiting room. I suspect due to racial prejudice & also sexism, he didn't do it to the non-minority patients in that place. Another worker was performing blood-work on a patient & she was behaving in a passive-aggressive demeanor from the get-go. She was talking in a catty, rude manner & tone the entire time. Then her strange, unstable behavior escalated towards the patient who was actually calm & civil during the entire encounter, unlike her. Assumed her actions was also because of racial-prejudice, she acted normal & acted polite with the non-minority patients, yet was completely the opposite towards the patients who didn't look Caucasian. I guess both of those workers forgot who's land they're on. Anyways she kept roughly & loudly throwing items in the trash bin, nearby her. While she was taking the patient's blood, she jabbed the needle into the patient's arm aggressively in a stabbing motion. Was a very belligerent gesture & just inconsiderate. I guess she thought she was going to try to "intimidate" the patient for having the "audacity" to seek care & get her blood-work done. I've studied in healthcare & that's not how taking bloodwork is supposed to be performed. It's supposed to be done in a careful, calm demeanor & set-up. I'm aware she knew that too, I'm not dumb & can't imagine what else she's done to other patients in secret. If this medical practice's workers can't hold back their awkward & malicious, weird little compulsions to mistreat, harm/assault random patients for no reason, then they need to find somewhere else to work. Nobody has to deal with that unacceptable behavior because they're minority, especially as a woman of color. Not to mention & after that all happened, I've had two other people tell me that some of the medical rooms are dirty, some of them have dirty floors & one of the rooms had a dirty floor with some food wrappers on the floor, near the bed. That's disgusting & can't be trusted to be treated properly if I got to worry about catching a infection from bacteria & filth.

Everytime I come here I am treated with love and respect and been kindly told what has brought me…read morehere flin the first place. The Doctors and Nurses are very friendly and kind and very helpful.

To Whom It May Concern,…read more I am writing to formally express my concerns regarding the treatment I have received at Crossroads over the past two years. I have been a patient in the MAT program for six years and, until recently, I was consistent in attending my appointments, following all treatment requirements, and maintaining my recovery. Unfortunately, my recent experiences have been deeply disappointing and, in my opinion, have undermined my care and progress. Incident #1 - Unjust Discharge (Year Prior) After nearly five years of consistent attendance and compliance, I was abruptly discharged--without any prior notice--for missing a psychiatric appointment by five minutes. The night before, my boyfriend relapsed and became violent, resulting in police involvement at my home for most of the night. I contacted the office within minutes of the missed appointment to explain, yet I was denied my medication for approximately three months. While I understand the clinic often works with individuals struggling with active addiction, I feel my history of compliance and commitment to recovery should have been considered in that situation. Incident #2 - Counselor Change and Lack of Response (May-July 2025) In May of this year, I was switched to a new counselor--one of many changes that were not initiated by me. Unfortunately, I did not feel comfortable with this counselor and immediately contacted the office multiple times, both by phone and in person, requesting to be reassigned. Despite my repeated efforts, I never received a call back. I continued with my normal MAT appointment with Dr. Shenburger, who, along with nurses Sabrina and Nicole, had worked closely with me to transition to the Sublocade injection. I received my first shot on June 2, 2025. However, when July came, I noticed there were no upcoming appointments scheduled in the system. After many calls, I was told I had been discharged again--this time for "not attending counseling"--despite the fact that I had made multiple documented attempts to address my counselor concerns. Incident #3 - Re-Intake and Denial of Sublocade (June-August 2025) After speaking with a supervisor, I was told I could restart services quickly and resume my Sublocade treatment. I was scheduled for an intake on June 25, 2025, and was assured I would be able to receive my injection. However, at that appointment I did not receive the medication, and the next available date offered was in August--two full months later. This delay meant I would be without medication long enough to go into withdrawal, and I was also informed I would not be able to continue with Dr. Shenburger or the Sublocade injection at all, but would have to return to sublingual medication. Having already worked through the adjustment period and anxiety of switching to Sublocade, I found this unacceptable and harmful to my recovery stability. Conclusion Throughout my time at Crossroads, I have always taken my recovery seriously, complied with requirements, and built a positive rapport with my providers. The recent lack of communication, disregard for patient comfort and continuity of care, and abrupt discharges have caused significant emotional distress and jeopardized my recovery. I would like to sincerely thank Dr. Shenburger, as well as nurses Sabrina and Nicole, for their compassion, dedication, and professionalism. They made a meaningful difference in my treatment and recovery, and my concerns are in no way a reflection on their care. My issues lie entirely with the administrative and systemic failures that have repeatedly disrupted my treatment. I believe my case highlights a breakdown in communication, patient advocacy, and respect for those who are genuinely committed to treatment. I am requesting that Crossroads leadership review these incidents, take accountability for the lack of communication and follow-up, and implement changes to prevent this from happening to other patients. I have sent this too Crossroads as well but figured I would share my experiencea on here too for anyone else!

The staff and counselors are great and the place is clean and well kept and up too pareread more

First visit was met with exceptional intake and exceptional care. I would recommend to anyone in…read moreneed of chiropractic care. Special shout out to Heather and Priscilla. Nice to interact with real people who obviously enjoy their roles. Made me feel very welcome

The doctors here are fabulous: kind,caring, and knowledgeable. They listen to the patient and allow…read morepatients to take part in treatment plans. All questions are answered. Such a joy to leave better than when you walked in. The office staff is outstanding- always with a smile. The classes provided here are the best! Many times are available and classes are varied. My instructor Kristen is magnificent. She knows how to teach and modify. Kristen applies what she knows about muscles and health to provide an outstanding workout. Plus she has an amazing following. Thank you all.

Excellent caring staff, clean and attractive facility, clear communication with patients and…read morecaregivers. I wish they had a nursing skilled memory care branch. My mother went home after 1.5 weeks of rehab from a hip replacement and then took a turn. Had to go to the ED and was sent to another facility after a few days because she wasn't " acute " enough to return.

what awesome people from scheduling to pt and pool theripst…read more they are the best. extremely friendly and caring about you, your conditions, and helping you get back on track.

A family member had a total hip replacement & needed supplies- Dice Surgical went above and beyond…read moreto assist us. They spent the time to listen to our needs & recommend the right product. But not only did they provide their expertise, they helped us on a holiday! We needed a hospital bed, were left with few options & Dice was the only business to come through. They helped ease a very stressful situation,and my family and I can't thank them enough. I highly recommend Dice Surgical!

My siblings and I are incredibly grateful for the care my dad received at the Montoursville, PA…read moreValley View Rehab & Nursing Center. From the very beginning, at admissions, the staff treated him with dignity, patience, and genuine kindness. It was clear that they didn't just see him as a patient, but as a person. The nurses, aides, and support staff were attentive and compassionate, always taking the time to explain things to our family and making sure my dad was comfortable. Knowing he was in capable, caring hands gave our family peace of mind, and for that we will always be thankful. I would wholeheartedly recommend this facility to anyone looking for a place where loved ones are treated with respect and true human care. The staff are wonderful!!! ~mary manzoni

After a major operation, I went to Valley View for 17 days. The goal was to give me strength and…read moreways to safely maneuver around my house. The staff is professional, caring and friendly. Everyday the recreational staff had multiple things to do for fun and bonding with others. There are full time hairdressers and nail care which I took advantage of at no cost to me. Finally, the food was good which helped since I was unable to eat after my operation.