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    11 months ago

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    AAA Appliance Service

    AAA Appliance Service

    (7 reviews)

    Great customer service and expertise from AAA Appliance…read more MY APPLIANCE ISSUE: I wanted someone to look at my 5-year-old Maytag dryer. The drum turned and the element heated but I would have to run it 3 times for my clothes to dry. I also noticed the lint trap barely collected lint. BEFORE AAA APPLIANCE: I've turned to DIY after a lot of bad experiences with home and car repair businesses in Clovis, NM. I will search online car and electronics forums or YouTube anytime I have a broken appliance or vehicle. I usually buy parts online and repair things myself. However, too busy with the mayhem of kids at home and remote work, along with a growing laundry backlog, I felt it necessary to outsource. Maytag customer service connected me to AAA Appliance as the local Clovis Maytag specialist. AAA APPLIANCE EXPERIENCE: The person who answers phones at AAA was the nicest phone call I've had with a business in ages. She made sure to get all my information and issues down. She scheduled an appointment for only 2 days later and called to remind me the day before. On the scheduled appointment day, a polite gentleman called a few minutes before arrival. He showed up to my home on time and with a face mask. He asked some questions, ran some tests, and explained the dryer issue clearly. His diagnosis is that my vent leading to the outdoors required cleaning and I'd have to hire a different company. He adjusted a hose and put everything back in it's place. Finally, he took my credit card to charge the diagnostic fee. It was affordable even without a warranty. I was glad the dryer still works fine and he didn't try to bamboozle me into an unnecessary and expensive repair as some businesses have attempted in the past. Thanks AAA Appliance.

    ABSOLUTELY 5 STARS - BEST REPAIR EXPERIENCE EVER!…read more From the very first call with Ana to every visit with Matt, this company is pure gold. Professional, friendly, punctual, and the kind of people who radiate good vibes the moment they pick up the phone or walk through your door. I have a pretty large, older upright freezer that I love and refuse to replace. Ana made scheduling painless--she gathered every detail, explained the whole process, prep steps, troubleshooting, and payment upfront so I knew exactly what to expect. Zero surprises, total confidence. Then Matt showed up and blew me away. He diagnosed the issue on visit #1, clearly explained my options (and the costs--always appreciated), ordered the part, returned to install it, and came back a third time just to confirm everything was running perfectly. Three visits, zero stress, and my freezer is now colder than ever. The pricing was completely fair, the communication was outstanding, and the whole experience felt like dealing with friends who actually care. EXTRA PERK: At this time, they service base housing--huge win when you're talking about a giant freezer that nobody wants to move and you're in a new town where everything in unfamiliar! If you want appliance repair done right, call this team yesterday. Ana and Matt have earned every single one of these five stars and my forever recommendation. THANK YOU!

    Science Appliance - We've got Appliance Repair down to a science!

    Science Appliance

    (11 reviews)

    We have a home warranty through American Home Shield and the only other time we actually used it it…read moredidn't go well at all, the technician acted as though he were irritated to have to come out and said he would be back and he was but .... I digress, we weren't honestly expecting much when I made a service call for our washing machine. But Tim came out, was very professional but also friendly and explained each step and kept me posted if there was any change or issues. He knew what he was talking about and got our old, over-worked washing machine going again!!! We would not hesitate to use them again in the future and am pretty stoked we found a reliable, knowledgeable service repair company. Thank you so much!!! P.s. so sorry my Dawgs "assisted" you so much. They do that.

    Absolute joke of a company. We live in And Lubbock. We have really hard fucking water.. They would…read morenot install the dishwasher because I use a whole house turn off and not the turn off under the sink because our hard water freezes it up every time.. so they refuse to install a dishwasher. I reported a dishwasher issue on 14 December. They came out, looked at. It said they had to call it in within two weeks. They had to come back and take the circuit board out of the dishwasher which was completely fried. Literally it was black.. then they said it had to be replaced so I schedule the replacement now they have been out here three times at this point. They come out and they say they can't install it because they can't turn the water off under the sink and I tell them no I have a Main house turn off.. they refuse to install the dishwasher. As far as I'm concerned, this company is trash.! if you have to use them because of your warrnty, I'm sorry that's the reason I got stuck with this. Sorry ass company..

    Appliance care - homeappliancerepair - Updated May 2026

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